logos 4 keeps quitting or crashing ,

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Posts 172
Darren peter wright | Forum Activity | Posted: Fri, Jun 24 2011 3:41 PM

logos 4 keeps quitting or crashing , very quickly after starting every time i open it , then it closes down , it seemed to start happeneing after a logos down load , i was wanting to prepare a sermon , anyone know what to do

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Graham Criddle | Forum Activity | Replied: Fri, Jun 24 2011 3:45 PM

Hi Darren

Are you able to provide logs when this happens?

Details for doing this are available at http://wiki.logos.com/Mac_Troubleshooting#How_to_Report_Bugs_in_Logos_4_Mac

Graham

Posts 172
Darren peter wright | Forum Activity | Replied: Fri, Jun 24 2011 4:00 PM

after doing the command shift g instructions it just says folder cant be found 

Posts 172
Darren peter wright | Forum Activity | Replied: Fri, Jun 24 2011 4:07 PM

logos 4 crashes after straight away after opening it without doing anything , all other programs ok ,does any know any bible software i could use while logos is faulty

 

Posts 172
Darren peter wright | Forum Activity | Replied: Fri, Jun 24 2011 4:08 PM

it crashes after opening without doing anything

Posts 1432
Tonya J Ross | Forum Activity | Replied: Fri, Jun 24 2011 4:23 PM

Darren, you can access many of your Logos resources by signing into Biblia.com using the same e-mail address and password you use for your Logos 4 program.

In addition to posting your logs on the forum, you can also call our Customer Support Department for assistance at 1-800-875-6467 during their office hours, Monday to Friday, 6am to 5pm Pacific Time Zone.

Posts 172
Darren peter wright | Forum Activity | Replied: Fri, Jun 24 2011 4:30 PM

thank you just wanted to complete a message 

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Fri, Jun 24 2011 9:56 PM

Darren peter wright:

after doing the command shift g instructions it just says folder cant be found 

Wondering about search string for Finder command shift g ?

~/Library/Application Support/Logos4

Wiki =>  Logos 4 Keyboard Shortcuts For Mac includes:

Sign In tip: launch Logos 4, then quickly press and hold command key until Sign In appears – can click “Use blank layout”, then Sign in

Keep Smiling Smile

Posts 172
Darren peter wright | Forum Activity | Replied: Sat, Jun 25 2011 12:37 AM

thank you just wanted to complete a message 

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Jun 25 2011 12:48 AM

Darren peter wright:

thank you just wanted to complete a message 

Apologies: hope message is complete.

Thankful for iPad with "Bible +" app with many Logos library resources downloaded for offline reading ( same resources as http://biblia.com ).

Keep Smiling Smile

Posts 172
Darren peter wright | Forum Activity | Replied: Sat, Jun 25 2011 12:51 AM

it looks like biblia does not seem to have most of the tools ,like  to copy , see what a word means . its happened a few times when preparing a message logos does not  work , its beginning to  grieve  me 

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Jun 25 2011 1:07 AM

Darren peter wright:
it looks like biblia does not seem to have most of the tools ,like  to copy , see what a word means

Concur http://biblia.com lacks many Logos 4 features (and access to some Logos resources).

Darren peter wright:
its happened a few times when preparing a message logos does not  work , its beginning to  grieve  me 

Currently Logos 4 PC is bit more capable and polished than Logos 4 Mac.  WIki Mac and PC User Interface Differences => Feature Parity – Mac needs many improvements.  Thankful for many 4.3 Beta improvements on Mac.

Likewise Thankful can run Windows in a virtual machine on Mac, wiki Logos 4 Mac => Need Logos 4 PC feature? section has virtualization tips.

By the way, without diagnostic logs, personally have no idea what is causing crash.  Do know Logos 4 Mac has some memory leaks so restarting Mac may help.

Keep Smiling Smile

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