Proclaim please give me my full year's subscription

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This post has 4 Replies | 1 Follower

Posts 13
Matthew Anderson | Forum Activity | Posted: Wed, Mar 7 2012 6:25 AM

Hi Proclaim,

 

I just renewed my on-air license today (7/3/12) but it will expire on 28/2/13. I know its only a few days but could you extend it to end on 7/3/13 please.

 

Thanks!!

 

matt

Posts 3502
LogosEmployee
Scott Alexander | Forum Activity | Replied: Wed, Mar 7 2012 6:49 AM

Will do. The problem here is we extended your last valid license (which was still within the grace period) by 12 months putting you at 28/2/13. This is a bug which we will fix shortly (along w/ your license). Thanks for the feedback.

Posts 3502
LogosEmployee
Scott Alexander | Forum Activity | Replied: Wed, Mar 7 2012 11:31 AM

Bug has been fixed and your license has been updated.

Posts 13
Matthew Anderson | Forum Activity | Replied: Thu, Mar 8 2012 2:10 AM

Thanks very much, still waiting for an e-receipt though. I need to claim the money back so it's quite important

 

thanks

Posts 1729
LogosEmployee
Hunter Clagett | Forum Activity | Replied: Fri, Mar 9 2012 1:40 PM

You should receive a copy of your receipt shortly. 

 

Thanks,

- Hunter Clagett

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