BUG/Parity Issue

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Jack Caviness | Forum Activity | Posted: Sun, Jul 8 2012 4:05 AM

Entered "Import Sentence Diagrams" into the Command field. This command appeared in the drop down list. However, hitting Enter did not appear to do anything. While searching to see if this was on KS4J's parity list, Logos Quit unexpectedly. Sad

2642.LogosLogs Jack Caviness 20120708-070035.gz

Tried this again. Rather than an Unexpected Quit received a frozen application with core 3 activity @ 100% for an extended period of time. Attempted Cmd-Q. The window closed, but L4 Mac refused to turn loose. Finally forced quit from Activity Monitor.

6661.LogosLogs Jack Caviness 20120708-072405.gz

Recommend that Logos either fix this feature or disable the command.

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sun, Jul 8 2012 5:55 AM

Jack Caviness:
While searching to see if this was on KS4J's parity list

Added another bullet point to Feature Parity list:

Jack Caviness:
Recommend that Logos either fix this feature or disable the command.

+1 Yes

After successful import using Logos 4.5c SR-2 (4.53.0.2280) on Windows 7, tried creating similar path on Mac

  1. Opened my user's Documents folder
  2. Created Libronix DLS folder, then opened it
  3. Created SentenceDiagrams folder, then opened it
  4. Into ~/Documents/Libronix DLS/SentenceDiagrams folder, downloaded one of the Sentence Diagram files by Terry Cook
  5. Tried Import Sentence Diagrams command using Logos 4.5c SR-2 (4.53.0.2280) on Mac OS X 10.6.8 that did nothing

In contrast,  Import Sentence Diagrams command using Logos 4.5c SR-2 (4.53.0.2280) on WIndows 7 worked to import sentence diagrams by Terry Cook (in my user's Documents\Libronix DLS\SentenceDiagrams folder), which quickly sync'd to my Mac, then could be opened.

Last year, another Logos 4 Mac user was unable to import Libronix 3 sentence diagrams on a Mac => http://community.logos.com/forums/p/32414/242277.aspx#242277

Jack Caviness:
Logos Quit unexpectedly. Sad

Looking in Logos4.log noticed Mac path ~/Libronix DLS/SentenceDiagrams being used for Import Sentence Diagrams command, which was followed by lots of errors about just leaking.

Moved my Libronix DLS folder to have same ~/Libronix DLS/SentenceDiagrams path, then used Import Sentence Diagrams command with one sentence diagram (_Jude), which produced lots of memory leaking errors:

3465.09-Import-Sentence-Diagrams.zip

along with successfully importing _Jude diagram so modified Feature Parity list item.

Keep Smiling Smile

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fgh | Forum Activity | Replied: Sun, Jul 8 2012 6:53 AM

Keep Smiling 4 Jesus :):
Last year, another Logos 4 Mac user was unable to import Libronix 3 sentence diagrams on a Mac => http://community.logos.com/forums/p/32414/242277.aspx#242277

I'm pretty sure I too have asked for some way to import Terry's files into L4M. (And if I haven't, I'm doing it now. Big Smile)

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

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tab | Forum Activity | Replied: Mon, Jul 9 2012 5:30 PM

I can reproduce the leaking error. I was under the impression syncing should not be able to be imported on Mac as Libronix DLS never had the tool. Clearly somewhere along the way the ability found itself into Logos 4 on the Mac. 

Though I was able to reproduce the leak errors, I was unable to reproduce the behavior that was Jack's impetus for starting the thread. Jack, if you don't mind could you post the file you imported so I can see if I can reproduce what you were experiencing. If you don't want to post it publicly, would you mind replying to an email I send you with it? I used the Galatians one here http://wiki.logos.com/Tools_and_Files_supplied_by_users#Sentence_Diagram_files

Someone from Quality Assurance should be back to provide more information after the issue has been resolved. 

Thank you

 

 

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Jack Caviness | Forum Activity | Replied: Tue, Jul 10 2012 2:49 AM

T.Allen:
Jack, if you don't mind could you post the file you imported

The file did not import.

The memory leak were caused by my faulty memory (human, not computer) Geeked. I had previously imported all of Terry's diagrams into L4 Windows; however, I had forgotten the convoluted procedure that was necessary to get L4 to discover the files. I actually expected L4 Mac to work like every other application—fancy that! I expected to issue an import command and receive a dialog box to select the file(s) to import. How thoroughly foolish of me.

What is especially irritating in this whole incident is the deafening silence from Logos. It seems that when I start a thread with BUG in the title, Logos chooses to ignore it. Broken Heart

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fgh | Forum Activity | Replied: Tue, Jul 10 2012 8:18 AM

Jack Caviness:
What is especially irritating in this whole incident is the deafening silence from Logos. It seems that when I start a thread with BUG in the title, Logos chooses to ignore it. Broken Heart

You only posted this on the 8th, which also happened to be a Sunday. And you got a reply Monday afternoon by the looks of it. You feel ignored that fast? I wouldn't even have started waiting for an answer until the middle or end of the week. Last week Logos finally noticed a bug I posted about more than five months ago...

I've started looking through and bumping old bug reports of mine, and I'm pretty sure I will find a number of them both five and twelve and twenty months old without even a case having been written for them yet. So personally I'm more than happy the few times I get noticed this fast. It doesn't happen all that often...

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

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Jack Caviness | Forum Activity | Replied: Tue, Jul 10 2012 8:27 AM

fgh:

Jack Caviness:
What is especially irritating in this whole incident is the deafening silence from Logos. It seems that when I start a thread with BUG in the title, Logos chooses to ignore it. Broken Heart

You only posted this on the 8th, which also happened to be a Sunday. And you got a reply Monday afternoon by the looks of it.

Oops Embarrassed Did not realize that T.Allen was a Logos employee. I have posted several bug reports that were never acknowledged; therefore, I assumed the worst. I now have two women in my life that catch my mistakes and call them to my attention. You do not have red hair by any chance do you? Big Smile 

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Hunter Clagett | Forum Activity | Replied: Tue, Jul 10 2012 9:19 AM

Jack Caviness:

fgh:

Jack Caviness:
What is especially irritating in this whole incident is the deafening silence from Logos. It seems that when I start a thread with BUG in the title, Logos chooses to ignore it. Broken Heart

You only posted this on the 8th, which also happened to be a Sunday. And you got a reply Monday afternoon by the looks of it.

Oops Embarrassed Did not realize that T.Allen was a Logos employee. I have posted several bug reports that were never acknowledged; therefore, I assumed the worst. I now have two women in my life that catch my mistakes and call them to my attention. You do not have red hair by any chance do you? Big Smile 

It would be helpful to get a copy of the diagram you were trying to import. I'll send you an email you can reply to if you didn't want to post it here.

 

Thanks,

- Hunter Clagett

Logos 4 Bug Report - Mac | PC

Proclaim - Mac/PC

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fgh | Forum Activity | Replied: Tue, Jul 10 2012 9:21 AM

Jack Caviness:
Did not realize that T.Allen was a Logos employee.

Well, he doesn't have an icon, but the way he writes he's got to be. In fact, now that I check his profile he seems to be identical with Tommy Ball. 

Jack Caviness:
I now have two women in my life that catch my mistakes and call them to my attention.

Sorry about that! When it's in answer to someone's question I feel I have to (and would hope others do the same for me), but this time I didn't actually catch any mistake. I thought you were just being impatient, and was a bit surprised to see you impatient that fast, given how much longer we've become accustomed to wait. Actually, most of all I probably used you as an excuse for having another go at Logos for all the times they do deserve being called out for their "deafening silence". 

No, no tinge of red in my hair, I'm afraid. It's a very unusual hair-colour over here. The Vikings went to the Celts, not the other way around. Plus Swedish Vikings generally went East, not West.

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

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Jack Caviness | Forum Activity | Replied: Tue, Jul 10 2012 11:01 AM

Hunter Clagett:
It would be helpful to get a copy of the diagram you were trying to import.

We are apparently not communicating very well. As I stated above, I expected the command to provide a standard dialog box where I could select the file I desired to impoort. I had forgotten the convoluted method required to import them into L4 Win. I just remembered that I had imported them into the Windows version and was just testing to see if this had been incorporated into L4 Mac yet. There was no specific file that I was attempting to import.

T.Allen stated that he could duplicate the memory leak. That would be the main problem.

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Hunter Clagett | Forum Activity | Replied: Wed, Jul 11 2012 1:29 PM

Jack Caviness:

Hunter Clagett:
It would be helpful to get a copy of the diagram you were trying to import.

We are apparently not communicating very well. As I stated above, I expected the command to provide a standard dialog box where I could select the file I desired to impoort. I had forgotten the convoluted method required to import them into L4 Win. I just remembered that I had imported them into the Windows version and was just testing to see if this had been incorporated into L4 Mac yet. There was no specific file that I was attempting to import.

T.Allen stated that he could duplicate the memory leak. That would be the main problem.

Yes, I am sorry. I did get a bit ahead of myself there. 

We have been able to verify the memory leak associated with this issue, but have yet to be able to cause Logos to crash by that process. 

Our thought was that the file(s) you were using were causing a different behavior, or a more extreme version of that memory leak.

Are you still getting a crash when you attempt that import? 

 

- Hunter Clagett

Logos 4 Bug Report - Mac | PC

Proclaim - Mac/PC

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Jack Caviness | Forum Activity | Replied: Thu, Jul 12 2012 3:50 AM

Hunter Clagett:
Are you still getting a crash when you attempt that import? 

No crash. In fact, it does not appear to do anything. Has this command been enabled in L4 Mac?

Will include logs just in case they show something.

1803.LogosLogs Jack Caviness 20120712-064928.gz

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Jul 14 2012 8:03 AM

Hunter Clagett:

We have been able to verify the memory leak associated with this issue, but have yet to be able to cause Logos to crash by that process. 

Our thought was that the file(s) you were using were causing a different behavior, or a more extreme version of that memory leak.

Wonder about trying to import all of Terry Cook's sentence diagrams ?

Importing one diagram has lots of memory leaks, importing many diagrams would increase memory leakage and crash potential.

Keep Smiling Smile

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Jack Caviness | Forum Activity | Replied: Sat, Jul 14 2012 11:02 AM

Keep Smiling 4 Jesus :):
Wonder about trying to import all of Terry Cook's sentence diagrams ?

Can you import any diagrams into L4 Mac? I have not succeeded.

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Jul 14 2012 3:24 PM

Jack Caviness:

Keep Smiling 4 Jesus :):
Wonder about trying to import all of Terry Cook's sentence diagrams ?

Can you import any diagrams into L4 Mac? I have not succeeded.

Yes, earlier in this thread => http://community.logos.com/forums/p/51784/380640.aspx#380640 posted logs showing Jude sentence diagram import that successfully completed with lots of memory leaking errors.  Closed Logos 4 Mac after completing one sentence diagram import so could compress and post logs.

Keep Smiling Smile

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Jack Caviness | Forum Activity | Replied: Sat, Jul 14 2012 4:24 PM

Keep Smiling 4 Jesus :):

Jack Caviness:

Keep Smiling 4 Jesus :):
Wonder about trying to import all of Terry Cook's sentence diagrams ?

Can you import any diagrams into L4 Mac? I have not succeeded.

Yes, earlier in this thread => http://community.logos.com/forums/p/51784/380640.aspx#380640 posted logs showing Jude sentence diagram import that successfully completed

I have all of Terry's diagrams imported in L4 Win except Jude. Attempted to import the Jude diagram into L4 Mac without success. Created a LibronixDLS folder containing a SentenceDiagrams folder into my Jackcav/Documents folder. Placed the Jude document into the SentenceDiagrams folder and issued "Import Sentence Diagrams" command. Nothing, Nada, Zip, Refrained from adding a few colorful nautical expressions here Big Smile

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Jul 14 2012 7:58 PM

Jack Caviness:
Created a LibronixDLS folder containing a SentenceDiagrams folder into my Jackcav/Documents folder.

Wonder about using same folder as Sentence Diagrams that crashed earlier for you:

~/Libronix DLS/SentenceDiagrams

Idea: could move other sentence diagrams to a different folder so only Jude is in your user's Libronix DLS / SentenceDiagrams folder.

Jack Caviness:
Placed the Jude document into the SentenceDiagrams folder and issued "Import Sentence Diagrams" command. Nothing, Nada, Zip, Refrained from adding a few colorful nautical expressions here Big Smile

Understand desire for colorful expressions.  My initial attempt to import sentence diagrams on my Mac also did nothing.  After changing file location, was able to replicate memory leak errors plus import Jude diagram.

Keep Smiling Smile

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Jack Caviness | Forum Activity | Replied: Sun, Jul 15 2012 3:38 AM

T.Allen:
I was under the impression syncing should not be able to be imported on Mac as Libronix DLS never had the tool. Clearly somewhere along the way the ability found itself into Logos 4 on the Mac. 

You could not prove that by me. I have been unable to import a single diagram. Watching Activity Monitor while issuing the command shows minimal activity. KS4J seems to be able to import, but no one else has reported this ability.

Has the feature been implemented or not? A response to this question by Logos would be much appreciated.

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Tonya J Ross | Forum Activity | Replied: Tue, Jul 17 2012 2:06 PM

I have been able to import a sentence diagram on the Mac platform.

Jack Caviness:
Created a LibronixDLS folder containing a SentenceDiagrams folder into my Jackcav/Documents folder.

The issue for you may be that the file structure created needs to go through the Home folder, rather than the Documents folder (as KS4J has mentioned.)  Also, there should be a space in your file name:  'Libronix DLS' not 'LibronixDLS'.  (Do note, however, that 'SentenceDiagrams' does not have a space in it.)

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Jack Caviness | Forum Activity | Replied: Wed, Jul 18 2012 2:49 AM

Tonya J Ross:
The issue for you may be that the file structure created needs to go through the Home folder, rather than the Documents folder (as KS4J has mentioned.)  Also, there should be a space in your file name:  'Libronix DLS' not 'LibronixDLS'

Guess that is what results from setting up operations from memory rather than looking it up Embarrassed. Moved and renamed the Libronix DLS folder and tried the command again. Diagram imported properly. I did not notice a serious memory leak.

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