4.6a (4.61.0.3347) available for download
4.6a (4.61.0.3347) is available for download.
If you have automatic updates turned on, 4.6a will be downloaded automatically the next time your system checks for updates. To install it right away, enter the Update Now command. If you encounter problems with the auto update, download 4.6a from this link.
This release includes:
- Implementation of sync v2 for Bookmarks, Highlighting, Passage Lists, Self Tests, Visual Filters, and Word Find Puzzle.
- Personal Books
- Implemented syntax for Sermons and Illustrations.
- See attached sample documents for example uses and release notes for further documentation.
Comments
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And it dumps on startup.
Here is the error log:
Program Version: 4.6a (4.61.0.3347)
Time: 2012-10-25 17:46:10 -06:00 (2012-10-25T23:46:10Z)
Error detail:
NSInvalidArgumentException: *** -[NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: NSColor)
Stack trace:
0 -[NSObject(MonoStackTrace) stackTrace] [0x04cd04be - MonoHost]
1 +[LoggingUtility logCrash:] [0x04cad5f9 - MarshalUtility]
2 -[OurAppController exceptionHandler:shouldLogException:mask:] [0x00023348 - Logos Bible Software 4]
3 -[NSExceptionHandler _handleException
] [0x936fbebb - ExceptionHandling]4 NSExceptionHandlerExceptionRaiser [0x936fbd52 - ExceptionHandling]
5 objc_exception_throw [0x9764d5a9 - libobjc.A.dylib]
6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] [0x9737a2e6 - Foundation]
7 _NSAppleEventManagerGenericHandler [0x97379fbc - Foundation]
8 _Z20aeDispatchAppleEventPK6AEDescPS_mPh [0x99c9ef5c - AE]
9 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ [0x99c9ee5b - AE]
10 aeProcessAppleEvent [0x99c9ed65 - AE]
11 AEProcessAppleEvent [0x98ec9197 - HIToolbox]
12 _DPSNextEvent [0x97d1f7d2 - AppKit]
13 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] [0x97d1edd6 - AppKit]
14 -[NSApplication run] [0x97ce11f3 - AppKit]
15 NSApplicationMain [0x97cd9289 - AppKit]
16 start [0x0000d406 - Logos Bible Software 4]
17 (null)
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Could someone please direct me to the DMG for .3010? Hopefully I can "downgrade" without rebuilding everything.
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Have you tried restarting the computer? Did this recently for a mac customer. He could not get his started.
Mission: To serve God as He desires.
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John – Please enable logging, allow Logos to crash, and upload your logs here (attach them to the post, don't paste them in).
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Yes, I have tried rebooting. That's not a fix.
The log is now attached above.
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The log is now attached above.
Do you happen to recall what panels you had open before the program started crashing? The logs aren't super helpful in specifying where the issue is.
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BHS, NA27, ESV, Logos LXX, a couple morph searches, BDB, CHALOT, Book of Concord, Information, Copy Bible Verses. Maybe a few others.
I tried pressing and holding command key while restarting Logos (am I correct in remembering that's how to open with an empty workspace?) but to no avail.
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Thank you! I've added those details to the case. Hopefully that will help us resolve the issue as soon as possible.
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Perhaps this might also be useful:
Process: Logos Bible Software 4 [523]
Path: /Applications/Logos Bible Software 4.app/Contents/MacOS/Logos Bible Software 4
Identifier: com.logos.Logos_Bible_Software_4
Version: 4.61.3347 (61461.13.19)
Code Type: X86 (Native)
Parent Process: launchd [136]
Date/Time: 2012-10-25 18:26:32.822 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 8704796 sec
Crashes Since Last Report: 99
Per-App Interval Since Last Report: 190 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: D768A508-838A-46BF-968E-4CF2D1EA2A21
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
Assertion failed: (exception == nil), function -[OurAppController exceptionHandler:shouldLogException:mask:], file /Volumes/Code/CCNet/Working/Logos-Desktop-4.6a/DigitalLibrary/src/macintosh/Logos4/AppController/OurAppController.m, line 502.
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Hello Logos support team, I am getting a similar result. (I committed the error of updating without doing a Time Machine backup!) Have rebooted. Downloading the logging application so I can send it wherever you need, but thought you might want to see this. Thanks for any help you can offer!
Process: Logos Bible Software 4 [957]
Path: /Applications/Logos Bible Software 4.app/Contents/MacOS/Logos Bible Software 4
Identifier: com.logos.Logos_Bible_Software_4
Version: 4.61.3347 (61461.13.19)
Code Type: X86 (Native)
Parent Process: launchd [753]
Date/Time: 2012-10-25 20:27:36.624 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 987 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 30 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: FF2FE642-8A14-470F-BF22-C14267F7F3A7
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
Assertion failed: (exception == nil), function -[OurAppController exceptionHandler:shouldLogException:mask:], file /Volumes/Code/CCNet/Working/Logos-Desktop-4.6a/DigitalLibrary/src/macintosh/Logos4/AppController/OurAppController.m, line 502.0 -
I (hope) that the error log was correctly attached! May the Lord bless your efforts to fix this issue!
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My update worked just fine with no problems. It updated, added resources and I was able to continue operation.
iMac 2011, 8GB memory and SSD 256GB HD.
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Daniel - Welcome to the forums! Sorry you are having troubles.
Please enable logging, allow your app to crash, and submit your logs. Also, it would be helpful for you to start a new thread since your issue may be completely different than someone else's.
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I've pulled the Mac 4.6a build. We will look into the issue and ship a new build as soon as possible.
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Thanks for the welcome (do you prefer "al", or the full "alabama"?)! Fairly new Logos user on PC and Mac and web, love it, have run a hardware/software company so not too concerned with the troubles...going to try installing an earlier version. Already submitted logs due to the excellent instructions - thanks again!
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I've pulled the Mac 4.6a build. We will look into the issue and ship a new build as soon as possible.
Thank you Todd for the quick reply. Would you like me to open a new thread for the error?
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Would you like me to open a new thread for the error?
At this point, perhaps not since Logos has determined that there is a more widespread issue.
You can call me AL. I promise I won't call you Betty. [:D]
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I'm in the same boat... any sense on what to do in the mean-time. Will they email a fix?
-mark
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Could someone please direct me to the DMG for .3010? Hopefully I can "downgrade" without rebuilding everything.
Logos 4.6 SR-2 (4.60.0.3010) for Mac can be downloaded from => https://s3.amazonaws.com/downloads.logos.com/LBS4/LBS4MacInstaller/4.60.0.3010/Logos4Mac.dmg
Keep Smiling [:)]
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I (hope) that the error log was correctly attached! May the Lord bless your efforts to fix this issue!
Welcome [:D]
Error log was attached; looks similar to desktop beta thread about crash on OS X 10.6.8 => http://community.logos.com/forums/t/57048.aspx
Keep Smiling [:)]
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It is 9.26 cst and I just had the same problem....some of us gotta preach this weekend. This is getting kind of old. We need stability more than any other feature
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We need stability more than any other feature
+1 [Y] for an application that reliably works to enable awesome Bible Study.
Keep Smiling [:)]
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Thanks. I found it and had to "nuke everything" to reinstall the older version (which pretty much worked). My system is now reindexing. Should anyone else decide to go that way, you will need this:
http://wiki.logos.com/Mac_Troubleshooting#Uninstalling_Logos_4_Mac
and this:
The latter explains how to keep from having to re-download all your resources---a huge time and bandwidth saver.
Make no mistake, this is radical surgery... but should get you going again after no more than *a complete reindex* (for me, perhaps 12 hours of computation time).
I plan to hang at SR2 until I see another release go down the road many a mile.
I have to say, it is quite disappointing to download such a poison pill in the stable release channel, and then have to rebuild everything to restore functionality. If the stable release is going to do something like this, there should, imho, be some work put into versioning and dependency graphing in the databases so that at least reasonably similar versions could be "rolled back" without a total reinstall and reindex. This is a significant architectural investment, to be sure, but might save a great deal of customer frustration.
At the very least, I think it would be helpful to have a software installer / deinstaller / downgrader that could manage the procedures outlined in the two posts above for less technically inclined users.
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Crashes upon startup. Every single time. Great - just what a PhD student needs. Not impressed. How much of my sparse grad student money did I spend on this software?
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I am having the same issue. I called customer service. They have no fix and do not have a time line for when a fix will be available. A bit frustrating to be honest, for a company to send an "update" that crashes your system and then leave you hanging.
I know there are many of us that rely on Logos professionally to get our jobs done. Hard to really explain just how inconvenient it is when all of the tools you rely on for your work are nonfunctional.
Depending on how this is resolved and how customers are compensated for an enormous inconvenience, I will be hesitant to recommend this product to others in the future.0 -
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For me, the crash is occurring on my MacBook Air running 10.6.8. My iMac running 10.7.5 is thus far crash free.
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Do you honestly think we'll be compensated? I wouldn't hold my pneuma.
If anything, they might throw one of those 19th century gems of a free
book at us - i.e., one of the types of free book of the month which
we've been graced with.0
