4.6a (4.61.0.3347) available for download
Comments
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Do any of you guys use time machine? I just brought back the application only and it works!
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No Time Machine here. There is a post above which details how to revert to an earlier version - but it's pretty labour/time intensive. I think I'll just continue to sit, lamenting all the while in my sack-cloth and ashes.
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Is there a place to file a complaint directly with logos? I don't see how a company can do this and not bend over backwards to make it up to their costumers. If they want us to trust them on a professional level, and then shut us down, so to speak, indefinitely. I can't imagine that they don't have the resources to figure out at least a temporary fix and make it available.0
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Is there a place to file a complaint? Well, I called Logos today, spoke briefly with a tech who told me he was sorry about the crash. He then told me about a number of monthly specials for which I qualify. This is tantamount to saying "We're sorry that all of that money you've spent on our software has left you with no software - but hey, wanna buy some more software?"
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You can feel free to call the customer service line to lodge a complaint. I know it's not a great thing to happen but let's all try to extend grace, as hard as it is to do, to our brothers and sisters. The patch was pushed yesterday and pulled late yesterday. Code is not the easiest thing in the world to correct. I know a lot of us are relying on the software to preach this weekend or even turn in papers today! This is where our faith is put to the test. Please do 'speak the truth in love' to customer service but at the same time, lets be patient and endure well. Remember 1 Corinthians 10:13. Even this is from God to help us become more like Christ (Romans 8:28-29).
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Alexander, I am with you and understand your points. I also see too often "christian" companies that are far less excellent than secular companies because they are looking for "grace".
as a business, logos should respond appropriately to this problem and not simply say "hey I thought we were all Christians here..."
They certainly do not sell the product on love and good will. When I purchase updates etc. I must use cash/credit. I do not ask them to give it to me by "grace."
They are a company, and being a Christian company should not be an excuse for poor service. Really, it should be a reason to expect more from them, not less.0 -
True, you did buy this software just like a man might buy a pot or a loaf of bread in Jerusalem back in the day. That being said, market transactions, church transactions, social transactions, et. al. are to be dealt the same way when we deal with both Christians and non-Christians: in grace and love. I understand the frustrations, I don't want to down play that at all. Nor do I want to excuse the fact there are issues that need to be addressed. We cannot control other people nor how quick the issue is resolved. What we can address, however, is how we respond. Logos never said they were excusing themselves based on grace nor do I think they are sitting on their tuffs doing nothing about it. If you look on the forums right now, there are more than a half dozen posts just like this one; they know there's an issue. I just want us to do the same thing Christ did for us; extend us mercy. Let's be patient in love, providing them every opportunity to make the situation right, before we escalate the issue. All companies, "Christian" or not have these types of issues. God won't hold us account able for the failures of Logos but He will call us to account on how we deal with the situations that God brings into our lives.
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I've pulled the Mac 4.6a build. We will look into the issue and ship a new build as soon as possible.
This highlights again why something I requested a long time ago [in computer software terms] would be good to see in Logos 4.
That is when there are updates it would be good to see a more user friendly way of having updates presented so users could select which ones they want to download/install. Currently now you only see a small dialog box at bottom right of screen saying there are updates. What if you had a book update, or new book, mixed with an application update which you know will crash your Logos installation. Currently it's all or nothing.
I don't know if it has got on any program enhancement list since it was brought up previously, if not can I give it a vote again.
"I want to know all God's thoughts; the rest are just details." - Albert Einstein
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Hey, just a word of encouragement for those of you who work for Logos.
We recognize that you all work hard and that sometimes technology doesn't always work the way we expect it to. In trying to fix this, may the Lord be with you and help you to find a solution in a timely manner. Remember to be in prayer.
Question: When a solution is found, should we expect an e-mail, or will there be something posted on this thread giving us instructions?Anyway, thanks to all you guys and gals at Logos for doing what you do [:D]
Trent
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Question: When a solution is found, should we expect an e-mail, or will there be something posted on this thread giving us instructions?
This announcement: 4.6a Service Release 1 (4.61.0.3356) available for download was posted a few minutes ago, which includes instructions for how to manually download and install the latest update.Director of Engineering for Enterprise and Operations
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Thank you Cameron, its working just fine now. Praise the Lord!
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Todd,
Any word on this:
Process: Logos Bible Software 4 [196]
Path: /Applications/Logos Bible Software 4.app/Contents/MacOS/Logos Bible Software 4
Identifier: com.logos.Logos_Bible_Software_4
Version: 4.61.3347 (61461.13.19)
Code Type: X86 (Native)
Parent Process: launchd [125]
Date/Time: 2012-10-26 23:11:30.250 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 63992 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 39 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 0CD85956-163B-46AF-A84C-39CF9F226551
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
Assertion failed: (exception == nil), function -[OurAppController exceptionHandler:shouldLogException:mask:], file /Volumes/Code/CCNet/Working/Logos-Desktop-4.6a/DigitalLibrary/src/macintosh/Logos4/AppController/OurAppController.m, line 502.
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x96453c5a __kill + 10
1 libSystem.B.dylib 0x96453c4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x964e65a5 raise + 26
3 libSystem.B.dylib 0x964fc6e4 abort + 93
4 libmono-2.0.1.dylib 0x00bf00cc mono_handle_native_sigsegv + 908
5 libmono-2.0.1.dylib 0x00c61d3d sigabrt_signal_handler + 141
6 libSystem.B.dylib 0x9645905b _sigtramp + 43
7 ??? 0xffffffff 0 + 4294967295
8 libSystem.B.dylib 0x964e65a5 raise + 26
9 libSystem.B.dylib 0x964fc6e4 abort + 93
10 libSystem.B.dylib 0x964e920f __assert_rtn + 252
11 ...ogos.Logos_Bible_Software_4 0x0002337f -[OurAppController openPanelOfKind:] + 0
12 com.apple.ExceptionHandling 0x9412debb -[NSExceptionHandler _handleException
] + 331
13 com.apple.ExceptionHandling 0x9412dd52 NSExceptionHandlerExceptionRaiser + 228
14 libobjc.A.dylib 0x901495a9 objc_exception_throw + 56
15 com.apple.Foundation 0x94df32e6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 749
16 com.apple.Foundation 0x94df2fbc _NSAppleEventManagerGenericHandler + 228
17 com.apple.AE 0x95f89f5c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
18 com.apple.AE 0x95f89e5b dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
19 com.apple.AE 0x95f89d65 aeProcessAppleEvent + 197
20 com.apple.HIToolbox 0x93b4d197 AEProcessAppleEvent + 50
21 com.apple.AppKit 0x98cf97d2 _DPSNextEvent + 1420
22 com.apple.AppKit 0x98cf8dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
23 com.apple.AppKit 0x98cbb1f3 -[NSApplication run] + 821
24 com.apple.AppKit 0x98cb3289 NSApplicationMain + 574
25 ...ogos.Logos_Bible_Software_4 0x0000d406 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x96419382 kevent + 10
1 libSystem.B.dylib 0x96419a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x96418f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x96418cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x96418781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x964185c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x96418412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x964189a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x964185c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x963f2afa mach_msg_trap + 10
1 libSystem.B.dylib 0x963f3267 mach_msg + 68
2 libmono-2.0.1.dylib 0x00c61471 mach_exception_thread + 97
3 libmono-2.0.1.dylib 0x00dfa808 GC_start_routine + 120
4 libSystem.B.dylib 0x96420259 _pthread_start + 345
5 libSystem.B.dylib 0x964200de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x96420aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9644c9c5 nanosleep$UNIX2003 + 188
2 libmono-2.0.1.dylib 0x00d9b7c8 collection_thread + 56
3 libSystem.B.dylib 0x96420259 _pthread_start + 345
4 libSystem.B.dylib 0x964200de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x963f2b36 semaphore_wait_trap + 10
1 libmono-2.0.1.dylib 0x00dce1d2 mono_sem_wait + 50
2 libmono-2.0.1.dylib 0x00cac5a2 finalizer_thread + 114
3 libmono-2.0.1.dylib 0x00d76291 start_wrapper_internal + 641
4 libmono-2.0.1.dylib 0x00d76387 start_wrapper + 23
5 libmono-2.0.1.dylib 0x00dbd05e thread_start_routine + 206
6 libmono-2.0.1.dylib 0x00dfa808 GC_start_routine + 120
7 libSystem.B.dylib 0x96420259 _pthread_start + 345
8 libSystem.B.dylib 0x964200de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x96418412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x964189a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x964185c6 start_wqthread + 30
Thread 7:
0 libSystem.B.dylib 0x96420aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9644c9c5 nanosleep$UNIX2003 + 188
2 libmono-2.0.1.dylib 0x00dbe14e SleepEx + 222
3 libmono-2.0.1.dylib 0x00d71d3a monitor_thread + 122
4 libmono-2.0.1.dylib 0x00d76291 start_wrapper_internal + 641
5 libmono-2.0.1.dylib 0x00d76387 start_wrapper + 23
6 libmono-2.0.1.dylib 0x00dbd05e thread_start_routine + 206
7 libmono-2.0.1.dylib 0x00dfa808 GC_start_routine + 120
8 libSystem.B.dylib 0x96420259 _pthread_start + 345
9 libSystem.B.dylib 0x964200de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x96420aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9642075e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x964202b1 pthread_cond_timedwait$UNIX2003 + 72
3 libmono-2.0.1.dylib 0x00da1aae timedwait_signal_poll_cond + 222
4 libmono-2.0.1.dylib 0x00da1dd6 _wapi_handle_timedwait_signal_handle + 518
5 libmono-2.0.1.dylib 0x00da1b17 _wapi_handle_wait_signal + 55
6 libmono-2.0.1.dylib 0x00dbb712 WaitForMultipleObjectsEx + 1282
7 libmono-2.0.1.dylib 0x00d7862d ves_icall_System_Threading_WaitHandle_WaitAny_internal + 253
8 ??? 0x262a38fc 0 + 640301308
9 ??? 0x262a34c4 0 + 640300228
10 ??? 0x262a3058 0 + 640299096
11 ??? 0x0b7c7c05 0 + 192707589
12 libmono-2.0.1.dylib 0x00b207af mono_jit_runtime_invoke + 1407
13 libmono-2.0.1.dylib 0x00d2f62a mono_runtime_invoke + 170
14 libmono-2.0.1.dylib 0x00d31067 mono_runtime_delegate_invoke + 135
15 libmono-2.0.1.dylib 0x00d71881 mono_async_invoke + 161
16 libmono-2.0.1.dylib 0x00d74046 async_invoke_thread + 870
17 libmono-2.0.1.dylib 0x00d76291 start_wrapper_internal + 641
18 libmono-2.0.1.dylib 0x00d76387 start_wrapper + 23
19 libmono-2.0.1.dylib 0x00dbd05e thread_start_routine + 206
20 libmono-2.0.1.dylib 0x00dfa808 GC_start_routine + 120
21 libSystem.B.dylib 0x96420259 _pthread_start + 345
22 libSystem.B.dylib 0x964200de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x964fc693 ecx: 0xbfffe57c edx: 0x96453c5a
edi: 0x000001f6 esi: 0xbfffe5f0 ebp: 0xbfffe598 esp: 0xbfffe57c
ss: 0x0000001f efl: 0x00000282 eip: 0x96453c5a cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xbfffdd3c
Binary Images:
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0xb11000 - 0xec5ff9 +libmono-2.0.1.dylib 2.0.0 (compatibility 2.0.0) <509CD3CD-3FD5-3095-934D-A3E13CC7F24A> /Applications/Logos Bible Software 4.app/Contents/MacOS/lib/libmono-2.0.1.dylib
0xfe6000 - 0x1071fff +com.logos.LayoutKit ??? (0) <C02FE888-3BF1-3A40-A07C-584BE88BF408> /Applications/Logos Bible Software 4.app/Contents/Frameworks/LayoutKit.framework/Versions/A/LayoutKit
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0x1612000 - 0x18b6ff3 +libLDLS3Core.dylib 61461.13.19 (compatibility 1.0.0) <475D01D7-59B4-336B-A6BD-FFC1966C9C15> /Applications/Logos Bible Software 4.app/Contents/MacOS/lib/libLDLS3Core.dylib
0x1b50000 - 0x30d4ffe +libLogos4Wrappers.dylib 61461.13.19 (compatibility 1.0.0) <A3B70E71-A55B-36C2-88CE-384D4C8DF1D8> /Applications/Logos Bible Software 4.app/Contents/MacOS/lib/libLogos4Wrappers.dylib
0x4ca6000 - 0x4cb8ffb +com.yourcompany.MarshalUtility ??? (61461.13.19) <4BF44D07-E79B-3C7F-BD94-5C5F666BAA15> /Applications/Logos Bible Software 4.app/Contents/Frameworks/MarshalUtility.framework/Versions/A/MarshalUtility
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0x5b91000 - 0x5b95fff +libLibronix.Utility.NativeHelpers.dylib ??? (???) <A3A28162-C058-3700-AB94-65B2CDD57DE1> /Applications/Logos Bible Software 4.app/Contents/MacOS/lib/libLibronix.Utility.NativeHelpers.dylib
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0x9029f000 - 0x902e2ff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x977bc000 - 0x97864ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x97865000 - 0x97871ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x97872000 - 0x98061557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x98062000 - 0x98164fef com.apple.MeshKitIO 1.1 (49.2) <D0401AC5-1F92-2BBB-EBAB-58EDD3BA61B9> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitIO.framework/Versions/A/MeshKitIO
0x98184000 - 0x981a0fe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x981a1000 - 0x981a8ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x981b0000 - 0x981b1ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x981b2000 - 0x9866dff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9866e000 - 0x98670ff7 libRadiance.dylib ??? (???) <41E5C5F4-A4C6-0416-08D0-422C88088558> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x98739000 - 0x9873ffff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
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0x98b46000 - 0x98b68fef com.apple.DirectoryService.Framework 3.6 (621.11) <CA979EAC-9537-43B6-CD69-C144ACB75E09> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x98b69000 - 0x98c6bfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x98c6c000 - 0x98c77ff7 com.apple.CrashReporterSupport 10.6.7 (258) <8F3E7415-1FFF-0C20-2EAB-6A23B9728728> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x98cb1000 - 0x99594ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x99595000 - 0x995a6ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x995a7000 - 0x995e0fe7 com.apple.bom 10.0 (164) <CC61CCD7-F76C-45DD-6666-C0E0D07C7343> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x99614000 - 0x99617ff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x99618000 - 0x99628ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x99629000 - 0x9962bff7 com.apple.securityhi 4.0 (36638) <FC01BFC4-04DB-96F3-2412-A86CC4F94CB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
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0x996a1000 - 0x996b3ff7 com.apple.syncservices.syncservicesui 5.2 (578.3) <2E6EA5E4-EAEE-EF00-A565-0F9513AF9E27> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServicesUI
0x996b4000 - 0x996f4fe7 com.apple.DAVKit 4.0.3 (732.2) <EF9AA2D1-718F-40BE-4DB7-E62A767801AF> /System/Library/PrivateFrameworks/DAVKit.framework/Versions/A/DAVKit
0x99964000 - 0x9996bff7 com.apple.aps.framework 1.2 (1.2) <16A7DB74-F951-D8DB-35D0-5E5673529AB0> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
0x9996c000 - 0x9996cff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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0x99c66000 - 0x99c66ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
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0x9a0cc000 - 0x9a15efe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x9a15f000 - 0x9a253ff7 libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <061ABF36-8BA9-79C1-6CE7-EC69A4998F51> /usr/lib/libiconv.2.dylib
0x9a360000 - 0x9a4dbfe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9a4dc000 - 0x9a51eff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x9a51f000 - 0x9a819fef com.apple.QuickTime 7.6.6 (1789) <38255AA2-8087-5AE0-CA4B-1DDE611540B1> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9a81a000 - 0x9a89cffb SecurityFoundation ??? (???) <BFE377A4-C830-3ECA-E69F-8A8094CDA0A6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x9a89d000 - 0x9a8aaff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9a945000 - 0x9a945ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9a946000 - 0x9a94bff7 com.apple.AOSNotification 1.2.0 (124) <3CDBCEB8-1078-7152-10CE-001B772AF04F> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x9a94c000 - 0x9a9bbff7 com.apple.ISSupport 1.9.7 (55) <77905553-740D-90E8-6B2E-ABF5B3D40CBF> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x9a9bc000 - 0x9aac8fe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x9aac9000 - 0x9ab0eff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x9ab0f000 - 0x9ab2ffe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x9ab30000 - 0x9ab4fff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9ab50000 - 0x9ab8dff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9ab8e000 - 0x9abd2ff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0xc0000000 - 0xc000aff7 +com.growl.growlframework 1.2.1 (1.2.1) <33D844AC-C859-2FF8-F3C8-FFAB924E2FE6> /Applications/Logos Bible Software 4.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 30 -
Derek –
I believe your issue is unrelated. You have updated to the 4.6a, SR1, right?
It would be helpful for you to create a new thread and post diagnostic logs. Also, can you modify your last post and delete the log? The apple crash log isn't particularly useful, and it is very difficult to read logs in the forums… it is preferred that you attach the logs via the paper clip icon.
You will need to enable logging (it is off by default), allow Logos to crash, and post the logs.
http://wiki.logos.com/Diagnostic_Logging#Mac
EDIT: I just read KS4J's post below and he pointed out that you are indeed on the older version. Please follow those instructions. [:)]
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Process: Logos Bible Software 4 [196]
Path: /Applications/Logos Bible Software 4.app/Contents/MacOS/Logos Bible Software 4
Identifier: com.logos.Logos_Bible_Software_4
Version: 4.61.3347 (61461.13.19)
Code Type: X86 (Native)
Parent Process: launchd [125]
Date/Time: 2012-10-26 23:11:30.250 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 63992 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 39 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 0CD85956-163B-46AF-A84C-39CF9F226551
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
Assertion failed: (exception == nil), function -[OurAppControllerWelcome [:D]
Logos 4.6a (4.61.0.3347) has a known startup crash issue; the Logos4Error.log has NSCFDictionary in error message with nil value while the Apple Crash Report includes " Assertion failed: (exception == nil), function -[OurAppController"Should be able to install current stable Logos 4 Mac application by manually downloading and replacing application. Wiki has => http://wiki.logos.com/Mac_Troubleshooting#Update_Error
Logos 4.6a SR-1 (4.61.0.3356) direct download link =>https://s3.amazonaws.com/downloads.logos.com/LBS4/LBS4MacInstaller/4.61.0.3356/Logos4Mac.dmg
Keep Smiling
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Good morning all, thanks Logos team the new version (.3356) took care of the issue - followed the removal instructions indicated by KeepSmilin and the new one works, no re-index neccessary.
Thank you all for the kind welcome and quick resolution!
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I have figured out how to get my time-intensive compiled PBB books backed up (Mac 10.8.2) and copied over and recognized in Logos on my second mac following this procedure...they did not make it easy at Logos:
copy lbspbb files from Resource folder on one mac to the other mac, ... These files are in the mac hidden folder Library under application support/Logos 4/ Data/ Resource Manager/ Resources and end with "lbspbb" -search to only show this type to get personal books to copy into other machine to the same folder. (The hidden Library folder in 10.8 is shown by opening finder and clicking on "go" and then holding the "opt" key to show the hidden system folder.)
I then had trouble making the new computer see the files. Tech support level two told me how to force it to rebuild the default storage location index by closing Logos and then going to this folder: Library under application support/Logos 4/ Data/4ai5atbt.90.u/Resource Manager/
Here there is a file called "ResourceManager.db" which they had me delete. This forced the Logos program to rebuild its default resource database and my new .bspbb personal books all showed up when I next opened Logos! )
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