Pronunciation Problems?

Hi All,

Quick question for you. In my Logos 4 when I was in the Bible Word Study menu (or even from the right click menu on the lemma) I was able to hear the Greek word pronounced. However, I just upgraded to Logos 5 and when I try to get the word to pronounce it says "unable to play pronunciation audio."

I was just curious if something changed?

Find more posts tagged with

Comments

Graham Criddle

Hi Ryan

Strange - I've just tried it and it worked.

But I seem to remember some discussion about this

Graham

Mark Barnes

I just upgraded to Logos 5

Can you confirm that there are no updates to download (type update now in the command box to check), and that indexing has finished. If this is the case, enable logging, then start Logos and try and pronounce some audio, then upload your logs (see 'How to ask for help', below). There's a tiny handful of other people who've experienced this problem before, but unfortunately none of them that I could see explained how it was fixed.

RyanB

Hi Mark,

Thanks for the response, I should have been more precise, I just upgraded to Logos 5 meaning this morning. I've had it now for about 8 hours (just finished watching your video by the way. Really appreciated that. It was incredibly helpful.)

I have double checked the indexing and updates and everything is good. I restarted the program and tried again but still no luck.

Attached are my log files (I hope I did it right).

Thanks,

Ryan

0020.Log Files.zip

Graham Criddle

Hi Ryan

Your logfile has:

2012-11-16 18:32:17.2934 1 Info PronunciationUtility Playing MP3 pronunciation of 'Ἰησοῦς' from 'GreekLemmasErasmian'.

2012-11-16 18:32:17.2934 1 Info SoundUtility Converting mp3 to wav.

2012-11-16 18:32:17.3064 1 Error SoundUtility Unable to read mp3: NAudio.MmException: NoDriver calling acmFormatSuggest

at NAudio.MmException.Try(MmResult result, String function)

at NAudio.Wave.Compression.AcmStream.SuggestPcmFormat(WaveFormat compressedFormat)

at NAudio.Wave.AcmMp3FrameDecompressor..ctor(WaveFormat sourceFormat)

at NAudio.Wave.Mp3FileReader..ctor(Stream inputStream)

at Libronix.Utility.Windows.SoundUtility.ConvertMp3ToWav(Stream stream)

2012-11-16 18:32:17.3064 1 Warn PronunciationUtility Could not convert MP3 of 'Ἰησοῦς' from 'GreekLemmasErasmian' to WAV.

From discussions of this error on the Internet it appears that you are missing a required codec or other component.

But unless someone else can clarify this suggest we need some input from Logos.

I would contact Customer Services and reference this thread.

Graham

Mark Barnes

The log files are great. As Graham says, they point to a codec error - probably that you're missing the Fraunhofer IIS MPEG Layer-3 Codec which comes with Windows. This might help http://www.looprecorder.de/tut_l3codec.php - although you shouldn't need step 1.

RyanB

Hello All,

Per Graham's advice I called tech support and spent about 2 hours with them as we went through all kinds of possibilities. (One of the possibilities was what you mentioned Mark with the MPEG Codec). Nothing seemed to work. They said there are a few of us with this problem. Luckily I had my start up chime turned to "off" otherwise I could be like several others who have their program crash on start up. My situation progressed through Levels 1 and 2 and information was taken for a Developer to review. I was told I can expect to receive a status update about what exactly the problem is within 48 hours but with the weekend coming that could be pushed to Tuesday (the 20th). If they have to write a new patch, the solution could be a little ways off. I have no problems with waiting for that patch, it's just the fact that the cause is unknown that's driving me nuts.

I'll be sure to update the thread when I hear back from tech support.

I appreciate all yours (and tech support's) help.

and that most of us with this problem had the chime set to "on" and t

Brisa Davis

This issue should be fixed in 4.6c Beta 1 and in 5.1 Beta 1 for beta testers, and in general when 4.6c and 5.1 ship to the stable channel.

RyanB

Thanks for the update Brisa. We appreciate it.

RyanB

I just wanted to give an update in case anyone else has had this problem as well.

Unfortunately the upgrade to 5.1 did not help my situation. However, Ryan Gano (who went leaps and bounds above the call of duty to help me) helped me discover that I could fix my problem by downloading the Fraunhofer MPEG Layer-3 Audio Decoder. (http://www.free-codecs.com/mpeg_layer_3_codec_download.htm).

I'd just like to publicly thank Ryan for his endless patience as he helped me solve this frustrating problem. Ryan, Logos is lucky to have you. Thank you very much!