Bug: Pronunciation Tool doesn't play nicely with Windows 8

Mark Barnes
Mark Barnes Member Posts: 15,432 ✭✭✭
in Beta Desktop App Forum

To reproduce this bug:

  1. Open the Pronunciation Tool from the Tools menu.
  2. Click the (i) in the top right, to bring up the alphabet.
  3. Click on one of the links to hear the pronunciation.

The sound will play, but you'll then receive the following error:

image

Mine was a fresh install of L5 (not an upgrade of L4), in case that makes a difference.

This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

Comments

  • Brisa Davis
    Brisa Davis Member Posts: 891

    I am able to reproduce this issue, and will report it to Development.

  • Rich DeRuiter
    Rich DeRuiter MVP Posts: 6,729

    Mark Barnes said:

    To reproduce this bug:

    1. Open the Pronunciation Tool from the Tools menu.
    2. Click the (i) in the top right, to bring up the alphabet.
    3. Click on one of the links to hear the pronunciation.

    Don't get the error here.

    Which OS (assuming Win8 by the error message)? Do you have Windows Media Player installed? It's interesting that the sound will play, and then the notice comes up - obviously the playback code is on the machine.

    I'm not sure which format the pronunciation sounds are in, but it could be as simple as a file association issue within Windows. Can you check the common ones (mp3, wav, etc.) and confirm they do have file associations?

    EDIT: FYI, I'm using Win7.

     Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭
    https://community.logos.com/discussion/comment/436442#Comment_436442

    Richard DeRuiter said:

    I'm not sure which format the pronunciation sounds are in, but it could be as simple as a file association issue within Windows. Can you check the common ones (mp3, wav, etc.) and confirm they do have file associations?

    It's a protocol problem, not a file association problem. The links on the tool are linked to "pronunciation:" which Windows 8 interprets as a protocol. You can see these links if you copy and paste the text into Word, then edit the hyperlink.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Brisa Davis
    Brisa Davis Member Posts: 891
    https://community.logos.com/discussion/comment/436551#Comment_436551

    This will be fixed in 5.1 Beta 1.

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭
    https://community.logos.com/discussion/comment/466816#Comment_466816

    Thanks, Brisa.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

Categories