WBC 54 volume edition (cd-rom)

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This post has 36 Replies | 2 Followers

Posts 172
CL | Forum Activity | Posted: Wed, Dec 26 2012 12:47 PM

Dear Logos helpers,

I'll be attempting to load the cd-rom version of the WBC 54 volume on to my new Mac in the next couple of days. It's my understanding that I'll need to convert the files on a PC first. Does anybody have any experience with this? Thanks for your help!

Posts 10646
Denise | Forum Activity | Replied: Wed, Dec 26 2012 1:11 PM

CL ... don't you already have L5 (if I remember right)?  Is the CD-ROM one you purchased over the holidays? If so, it's easiest to just call in the serial number to Logos and they'll download it to your L5.

The only conversion of files from a PC I'm aware of is the older Libronix notes you might have had; not a CD-ROM.

EDIT: Ok ... I notice you're from Mississippi but you're in India. A call might be expensive.

"I didn't know God made honky tonk angels."

Posts 602
Bill Anderson | Forum Activity | Replied: Wed, Dec 26 2012 1:12 PM

CL,

Have you have previously activated the WBC cd-rom on an old computer (I am reading between the lines here)? If you have, then when you log into your Logos account on your new Mac, Logos' servers will automatically download the WBC volumes you own.

Posts 5315
DIsciple II | Forum Activity | Replied: Wed, Dec 26 2012 1:16 PM

Assuming the disc you have is an Libronix 3 version, you will need to install Libronix 3 on a PC using the same Logos Account you use with Logos 5 and unlock it using the serial number that came with the product (maybe on CD Jewel case).  In Libronix 3 you will then need to sync licenses with the server.  All should then be good to go to your MAC and run a sync in L5.  It should pick up your newly acquired licenses from the server and start the download.

Screenshot below shows menu in L3 where you go to sync licenses.

 

If calling Logos Customer Service is an option for you, you could call them, and provide them with the serial number  that came with the WBC 54 volume product and they can unlock if for you.  This way you won't have to do an install on a PC at all.

EDIT: Ok notice someone posted you are in India so install on PC will be most likely option for you.

Posts 172
CL | Forum Activity | Replied: Wed, Dec 26 2012 1:56 PM

Thanks for the quick replies. I am purchasing the series from another Logos user. He'll be deleting them from his computer and getting the cd's in the mail to me.

It's my understanding that their old libronix files, so they'll need some sort of conversion in order for them to work.

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NB.Mick | Forum Activity | Replied: Wed, Dec 26 2012 2:06 PM

CL:

Thanks for the quick replies. I am purchasing the series from another Logos user. He'll be deleting them from his computer and getting the cd's in the mail to me.

It's my understanding that their old libronix files, so they'll need some sort of conversion in order for them to work.

No, the point is the licence. This other user not only will need to delete/uninstall the series, but (at least in case this user synchronized his/her licence with the Logos server) Logos will need to de-activate the licence from this user's account and activate it on yours. They will take USD 20 processing fee, since this basically is done as a manual edit of the licence database.

Whether this other user ships you the CD-Rom to India or not is meaningless, since when Logos transferred the licence to your account, L4/5 will automatically attempt to download the files.

On the other hand, unless this transfer occured, you may install the CD and use it for a certain time (I think this once was four weeks, but this may be different now or per resource), but you won't be able to activate it in L3 and I assume - but never tried this - you may not be able to scan and open it in L4/5 prior to licence transfer.   

 

 

Running Logos 8 latest beta version on Win 10

Posts 188
Si | Forum Activity | Replied: Wed, Dec 26 2012 2:24 PM

NB.Mick:

No, the point is the licence. This other user not only will need to delete/uninstall the series, but (at least in case this user synchronized his/her licence with the Logos server) Logos will need to de-activate the licence from this user's account and activate it on yours. They will take USD 20 processing fee, since this basically is done as a manual edit of the licence database.

This is inaccurate because the WBC 54 is a Logos 2 product.  The disc has no associated serial #, and thus no need for a license transfer.  You will, however, be required to install Logos 2 and the books from the WBC 54 disc on a 32 bit Windows machine like XP (Not sure if OS's later than XP will work).  Then, you will need to install Logos 3, import L2's library, and sync your license in L3.  Alternatively, you can install Logos 2 and books and then export a license file.  This will have to be sent to customer service via email.  Once received, they can unlock your books.  After this process, the books will download into Logos 4 or 5 (Mac or PC).  If you have problems, customer service will help you.  For future reference, if it is a Logos 2 product, it does not have a serial #, nor does it need a license transfer.  

Posts 1004
Mike Pettit | Forum Activity | Replied: Wed, Dec 26 2012 2:53 PM

_:

NB.Mick:

No, the point is the licence. This other user not only will need to delete/uninstall the series, but (at least in case this user synchronized his/her licence with the Logos server) Logos will need to de-activate the licence from this user's account and activate it on yours. They will take USD 20 processing fee, since this basically is done as a manual edit of the licence database.

This is inaccurate because the WBC 54 is a Logos 2 product.  The disc has no associated serial #, and thus no need for a license transfer.  You will, however, be required to install Logos 2 and the books from the WBC 54 disc on a 32 bit Windows machine like XP (Not sure if OS's later than XP will work).  Then, you will need to install Logos 3, import L2's library, and sync your license in L3.  Alternatively, you can install Logos 2 and books and then export a license file.  This will have to be sent to customer service via email.  Once received, they can unlock your books.  After this process, the books will download into Logos 4 or 5 (Mac or PC).  If you have problems, customer service will help you.  For future reference, if it is a Logos 2 product, it does not have a serial #, nor does it need a license transfer.  

My understanding is that Logos will not activate the licence on Logos 4/5 unless you show proof of original purchase for the Logos 2 disc otherwise they have no way of stopping multiple activations from the same disc. 

This is what happened to me when I activated a Logos 2 disc anyway.  

Posts 188
Si | Forum Activity | Replied: Wed, Dec 26 2012 3:15 PM

Mike Pettit:

My understanding is that Logos will not activate the licence on Logos 4/5 unless you show proof of original purchase for the Logos 2 disc otherwise they have no way of stopping multiple activations from the same disc. 

This is what happened to me when I activated a Logos 2 disc anyway. 

That is interesting.  I have installed numerous Logos 2 products in the last few years, and that has never happened to me.  Not only this, whenever I have had problems installing a Logos 2 product, customer service has always been helpful.  They have never asked for "proof" that I had the disc or "proof of purchase."  The only "proof" they have required from me is a L2 backup file or a L3 license sync.  How long ago was this?  

 

 

 

Posts 172
CL | Forum Activity | Replied: Wed, Dec 26 2012 3:55 PM

Wow. It looks like a very broad range of experiences. I think I'll just give Logos a call and ask for a helping hand.

Posts 767
Alan Charles Gielczyk | Forum Activity | Replied: Wed, Dec 26 2012 3:59 PM

I installed the 54 vol. WBC cd and it works just fine in L5. Mind you I did have to install the disk, copy the resources to L3 and sync license. Never was asked for "proof."

Posts 1004
Mike Pettit | Forum Activity | Replied: Wed, Dec 26 2012 4:14 PM

_:

That is interesting.  I have installed numerous Logos 2 products in the last few years, and that has never happened to me.  Not only this, whenever I have had problems installing a Logos 2 product, customer service has always been helpful.  They have never asked for "proof" that I had the disc or "proof of purchase."  The only "proof" they have required from me is a L2 backup file or a L3 license sync.  How long ago was this?  

 

The resource was Nelsons “The Ultimate Bible Reference Library”  which I activated in September.

Posts 172
CL | Forum Activity | Replied: Wed, Dec 26 2012 5:09 PM

Does anybody know beyond a shadow of a doubt if a CD key is needed? The user I'm purchasing from doesn't have it...is it possible that it never existed for this particular version?

CL

Posts 188
Si | Forum Activity | Replied: Wed, Dec 26 2012 5:12 PM

Mike Pettit:
The resource was Nelsons “The Ultimate Bible Reference Library”  which I activated in September.

I have not activated a L2 product in a few months.  Perhaps your experience reflects a change in policy.

Posts 667
Jonathan Pitts | Forum Activity | Replied: Thu, Dec 27 2012 3:29 AM
When I wanted to install a L2 resource, Logos simply asked me to email a scanned image of the CD to prove that I had it. Then they activated it in my L4 account and it downloaded. This was much simpler than installing L2 and L3 and syncing the licences.
Posts 172
CL | Forum Activity | Replied: Thu, Dec 27 2012 4:09 AM

Jonathan, I like that as a simple and effective way of ending a confusing forum conversation! I hope that's all I have to do.

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JT (alabama24) | Forum Activity | Replied: Thu, Dec 27 2012 7:29 AM

CL:

Jonathan, I like that as a simple and effective way of ending a confusing forum conversation! I hope that's all I have to do.

This is what I have always done. Hopefully you will have the same experience. 

OSX & iOS | Logs |  Install

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Thomas Ball | Forum Activity | Replied: Thu, Dec 27 2012 10:29 AM

This has been a point of evolution and solidification for us. I'd like to know when, Jonathan PItts, you were able to get away with merely sending in a scanned image of a disc, as we have for some months now not allowed scanned images of discs and the like as proof. 

We require the license backup, a serial number in the case of 3.x products, or proof of purchase of the product (e.g. receipt from retail store). 

 

In CL's case, since there is a license transfer process and fee associated with. Here is a link to that information: http://www.logos.com/support/lbs/faq#transferlicenses

If you have the seller send that out and send it to us we will be able to begin the transfer process.

 

Posts 172
CL | Forum Activity | Replied: Thu, Dec 27 2012 10:40 AM

I don't want this to spiral out of control, however I'm wondering why there is a transfer fee at all. This was purchased as a Thomas Nelson product and wouldn't seem to warrant a fee from another company...

I'm also unaware if I can provide a serial #. I'm purchasing from someone else who is deleting from his account and mailing me the cd's.

Posts 667
Jonathan Pitts | Forum Activity | Replied: Thu, Dec 27 2012 10:44 AM

Tommy Ball:
I'd like to know when, Jonathan PItts, you were able to get away with merely sending in a scanned image of a disc, as we have for some months now not allowed scanned images of discs and the like as proof.

It was April 2010, with a copy of the Oxford Bible Commentary, which I had to buy from Amazon US and then have shipped by a friend in the US to me in the UK. Trying to install it from Logos 2 didn't seem to work for me.

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