LBS 4 has stopped working in Window 7

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Posts 3
Johan Knoesen | Forum Activity | Posted: Mon, Dec 7 2009 4:27 AM

Please help.  LBS4 does not install in Windows 7.  Install and copy files from dvd, and when try to install I just get this message: LBS 4 has stopped working.  Then it write a message and send it to Microsoft, with out anything else.

I have: Updates Window 7. Download install from logos, nothing.  Uninstall and reinstall.  Update AVG.  Quit Avg and try to install.  Nothing.

 

Posts 13390
Forum MVP
Mark Barnes | Forum Activity | Replied: Mon, Dec 7 2009 5:22 AM

Please tell us exactly when this error message occurs. How far through the installation have you got?

Posts 3
Johan Knoesen | Forum Activity | Replied: Mon, Dec 7 2009 5:42 AM

Mark thanks for reply:  Normal 0 21 false false false AF X-NONE HE MicrosoftInternetExplorer4

I did the following:

Put dvd with Logos 4 in.

Prerequisites install,

Welcome to LBS4, next

Accept License, next

Typical intall

Complete LBS4 Setup, Finished

 LBS 4 logo appear.

And then it try to install and I have this message: LBS 4 has stopped working, and prepare a message to send to Windows, which it did.

 

Nothing further, just the error

Posts 25403
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Dec 8 2009 3:41 PM

We would like to see a log if you have an L4 icon on the desktop. Enable logging as per http://wiki.logos.com/Diagnostic_Logging and start L4. Zip the log files and post here.

Dave
===

Windows 10 & Android 8

Posts 3
Johan Knoesen | Forum Activity | Replied: Thu, Dec 10 2009 10:18 PM

Could not wait, so I format the laptop, re-install everything, and now it is working.  Thank you.

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