LBS 4 has stopped working in Window 7

Please help. LBS4 does not install in Windows 7. Install and copy files from dvd, and when try to install I just get this message: LBS 4 has stopped working. Then it write a message and send it to Microsoft, with out anything else.

I have: Updates Window 7. Download install from logos, nothing. Uninstall and reinstall. Update AVG. Quit Avg and try to install. Nothing.

Find more posts tagged with

Comments

Mark Barnes

Please tell us exactly when this error message occurs. How far through the installation have you got?

Johan Knoesen

https://community.logos.com/discussion/comment/50623#Comment_50623

Mark thanks for reply:

I did the following:

Put dvd with Logos 4 in.

Prerequisites install,

Welcome to LBS4, next

Accept License, next

Typical intall

Complete LBS4 Setup, Finished

LBS 4 logo appear.

And then it try to install and I have
this message: LBS 4 has stopped working, and prepare a message to send to
Windows, which it did.

Nothing
further, just the error

Dave Hooton

https://community.logos.com/discussion/comment/50627#Comment_50627

We would like to see a log if you have an L4 icon on the desktop. Enable logging as per http://wiki.logos.com/Diagnostic_Logging and start L4. Zip the log files and post here.

Johan Knoesen

https://community.logos.com/discussion/comment/51609#Comment_51609

Could not wait, so I format the laptop, re-install everything, and now it is working. Thank you.