Unable to install Logos 4 in Windows 8

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Posts 7
Waikai William Yeung | Forum Activity | Posted: Sun, Apr 7 2013 1:30 AM

I tried to install Logos 4 in my laptop running Windows 8 but was unsuccessful. How to resolve the problem?

 

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Graham Criddle | Forum Activity | Replied: Sun, Apr 7 2013 1:33 AM

Hi Waikai - and welcome to the forums

Waikai William Yeung:

I tried to install Logos 4 in my laptop running Windows 8 but was unsuccessful. How to resolve the problem?

 

Are you able to provide a bit more information?

How did you go about the installation and what went wrong?

Were any logs created in "My Documents\Logos Log Files"? If so, please post them here using the paperclip icon

Graham 

Posts 7
Waikai William Yeung | Forum Activity | Replied: Sun, Apr 7 2013 1:46 AM
  1. I clicked from the link: http://downloads.logos.com/LBS4/Installer/Logos4Setup.exe
  2. Saved the Logos4Setup executable file and clicked to run.
  3. After the exe file ran for awhile, it prompted the error message: Logos Bible Software Setup was not able to finish the installation.

 

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Graham Criddle | Forum Activity | Replied: Sun, Apr 7 2013 1:59 AM

Are there any log files in the folder I mentioned?

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Graham Criddle | Forum Activity | Replied: Sun, Apr 7 2013 2:01 AM

and is there any particular reason why you are installing Logos 4 as opposed to version 5?

The free Logos 5 engine is available at http://www.logos.com/installation

Posts 7
Waikai William Yeung | Forum Activity | Replied: Sun, Apr 7 2013 2:17 AM

Nope, I don't see any log file.

Posts 7
Waikai William Yeung | Forum Activity | Replied: Sun, Apr 7 2013 2:19 AM

I only bought Logos 4 licence. Can I use Logos 5 without extra charge?

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Graham Criddle | Forum Activity | Replied: Sun, Apr 7 2013 2:26 AM

Waikai William Yeung:

I only bought Logos 4 licence. Can I use Logos 5 without extra charge?

Yes, you can use the free engine (in the link I provided) without extra charge. Some of the new features provided in Logos 5 are only enabled by paying for an upgrade but the base functionality is free

I need to go out now - but there are lots of other people on the forums who can help  - but it may well be worth trying v5

Posts 7
Waikai William Yeung | Forum Activity | Replied: Sun, Apr 7 2013 2:37 AM

I don't see the link. Please resend. Thanks.

Posts 7
Waikai William Yeung | Forum Activity | Replied: Sun, Apr 7 2013 2:45 AM

I see it, thanks.

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Dave Hooton | Forum Activity | Replied: Sun, Apr 7 2013 5:15 AM

Waikai William Yeung:

I see it, thanks.

The problem you had with installing Logos 4 was due to Windows 8, but you should be able to install Logos 5 without problems.

Dave
===

Windows 10 & Android 8

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Graham Criddle | Forum Activity | Replied: Sun, Apr 7 2013 6:04 AM

Hi Dave

Dave Hooton:
The problem you had with installing Logos 4 was due to Windows 8, but you should be able to install Logos 5 without problems.

Intrigued by thisSmile

Are you able to expand on the issue here and why L4 couldn't be installed on Windows 8? 

Thanks, Graham 

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Dave Hooton | Forum Activity | Replied: Sun, Apr 7 2013 7:07 PM

Graham Criddle:

Dave Hooton:
The problem you had with installing Logos 4 was due to Windows 8, but you should be able to install Logos 5 without problems.

Intrigued by thisSmile

Are you able to expand on the issue here and why L4 couldn't be installed on Windows 8? 

Windows 8 uses .NET 4.5 which is great for Logos 5, but Logos 4 needs .NET 3.5. Win 8 allows this provided you initialise it as a Windows Feature from Control Panel >> Programs and Features before installing Logos 4.

Dave
===

Windows 10 & Android 8

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Graham Criddle | Forum Activity | Replied: Sun, Apr 7 2013 11:13 PM

Dave Hooton:
Windows 8 uses .NET 4.5 which is great for Logos 5, but Logos 4 needs .NET 3.5. Win 8 allows this provided you initialise it as a Windows Feature from Control Panel >> Programs and Features before installing Logos 4.

Thanks Dave

Appreciate the insightYes

Graham 

Posts 7
Waikai William Yeung | Forum Activity | Replied: Mon, Apr 8 2013 2:58 AM

Logos 5 can be downloaded in Win 8 now. Thanks. 

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Graham Criddle | Forum Activity | Replied: Mon, Apr 8 2013 3:23 AM

Waikai William Yeung:

Logos 5 can be downloaded in Win 8 now. Thanks. 

That's good news - glad you have it working

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