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Posts 106
George Drake | Forum Activity | Posted: Fri, Apr 26 2013 7:58 AM

We have a funeral starting in a few minutes.

I set up a simple image slideshow but it crashed before it made its first loop. I didnt have time to do the logs as i had to force quit and immediatly open Proclaim back up. 

Whats the best way to submit a bug report if the crash happens in the middle of a service?

Posts 178
Travis Perna | Forum Activity | Replied: Fri, Apr 26 2013 9:25 AM

While the Proclaim.log will be overwritten, the ProclaimCrash.log will still have the info on the crash. If you note what time the crash happened and then submit the ProclaimCrash.log it will still be very helpful to us.

If you can, it is also good to note exactly what you did before the crash happened. If we can reproduce the crash, we are much closer to fixing it!

Thank you,

Travis

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