In an attempt to gather some of the resources I used in another group whose licence has expired I attempted to back up one of the presentations to my hard drive.
It resulted in the attached crash...
5187.Proclaim.zip
Mike, the zip file is only 170 bytes and appears to be just the alias/link to the Proclaim folder.
Please zip up the inner log files and reattach.
Mike, the zip file is only 170 bytes and appears to be just the alias/link to the Proclaim folder. Please zip up the inner log files and reattach.
Here is another try...
0250.Logging.zip
I'm not seeing the crash in these logs, which group and which presentation were you trying to backup?
I would like to impersonate to attempt to reproduce and debug.
Hi Glenn
I logged in as me and then went to change groups - to Trinity Church of Stranraer
Opened 'Test Presentation' and then New - Backup - (changed the destination to Desktop...
Couple of hits of the 'Retry' button and one on the 'Continue Anyway' and along comes a crash.
It just did it again!!
So here are some more logs...
1805.Logging.zip
Thanks Mike!
I found the issue and found a problem with exporting mp3 media. This was a side effect of a recent change and I have fixed the code and will get this fix out very soon.
Good show Glenn – thank you!
