Video Backgrounds washed out

Hey guys,

Updated to 1.26.0.0607. Accepting an update during Passion Week, What was I thinking!!!!!. Now all our motion backgrounds show up as washed out both in the preview window as well as on the main screen. Thoughts? This doesn't affect still backgrounds which we'll have to use for Easter Sunday.

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Scott Alexander

I'm not sure what could be causing the videos to appear washed out. We haven't changed anything related to video playback in a long time. If you could create a test presentation with a couple videos that reproduce the issue I could try it here as well.

The older version of Proclaim is available here http://downloads.logoscdn.com/Proclaim/Installer/1.26.0.0541/ProclaimSetup.exe if you want to install it. You'll have to uninstall the current version first and skip the update when starting the old version.

Sorry for the inconvenience.

Brian Muh

https://community.logos.com/discussion/comment/713186#Comment_713186

Scott thanks for the timely response.

Like I said, I should have known better.

I'll try reverting to the previous version and report back.

Brian Muh

https://community.logos.com/discussion/comment/713199#Comment_713199

Turns out it wasn't Proclaim, It was Intel. The Intel HD4000 has a video setting seperate from the display contrast setting that had been tweaked. Not sure when or how. But it happened at about the same time as the proclaim update. Once again thanks for the prompt reply with the reversion link!!!!