David C Cook announced this as is free this evening ("Expires Friday");BUT: Vyrso claims that I already own it. It doesn't appear in my library, nor is it in my list of hidden resources.Are others experiencing this same problem?
https://vyrso.com/product/29887/relaunch-how-to-stage-an-organizational-comeback
Mine is greyed out, but I do have it in my library. It was free on November 18, 2013. Check your order history and see if it's there.
a screen shot might be informative.
[Y]
BUT: Vyrso claims that I already own it. It doesn't appear in my library, nor is it in my list of hidden resources.
Have you given your Logos software time to download the new book? Have you tried restarting the software? Try that and then see if it's in your library. Usually if a product's purchase button is greyed out on the website, it's because it is in your library and it will show up in your software before long (especially after a restart). I've never had any problems with a product being greyed out and then not finding it in my library.
Weird. The software did make some downloads this morning and now I see that Relaunch is in my library, with "Last Update" as Today. That's strange, because I never got to the point of executing the order. I could click on the grey button on Vyrso.com, but then it would say "One or more products that you already own were automatically removed from your cart." Maybe someone from Faithlife anonymously fixed it for me, or maybe I was unusually tired yesterday and somehow fooled myself.
Regardless, thanks to those who offered suggestions. : )
