Lyrics missing, unable to edit

Hi some of my church brothers and sisters who are using proclaim can't manage to edit the lyrics as it is missing even though the tab is active. They've tried re-installing but doesn't seem to make it come back either

They're both running Macbooks on the latest OSX and latest proclaim

I've also attached an image for reference
Has anyone experienced this or have any solutions?

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Glenn Gervais (Faithlife)

It looks like the preview area of the edit screen has taken over the entire edit screen.

Before you try to fix this, please quit Proclaim and restart, reproduce, then attach your logs (http://support.proclaimonline.com/hc/en-us/articles/203763785-How-do-I-submit-log-files-)

I was unable to get my Mac into this state, so I'm hoping that if you hide the Faithlife Panel you may be able to see the splitter to drag the preview size smaller. If hiding the Faithlife Panel is not enough, hide the Order of Service Panel too. Once you reset the splitter, you should be able to show the side panels as you want.

Glenn Gervais (Faithlife)

Jeffrey-

We found a repro and will write a bug report to try and prevent users from getting into this state, but the work around I told you earlier will not work.

I was eventually able to get into this state by:

Make sure Faithlife and OoS side panels are full width
Make the main Proclaim window smaller width until the two side panels overlap
Make the main Proclaim window wider until only a small section of the center is visible
Click the Splitter in the center area will cause the layout preview to jump to the minimum width our code wants, which puts the actual editing side out of view.

For you to get out of this state you will need to find the splitter and drag to resize.

The splitter to drag and resize the edit area is there, but just one pixel wide and all the way to the left side (the arrow in my blown up screen grab is pointing at the splitter). You can mouse right next to the Order of Service panel and when your cursor changes to the splitter drag cursor, you can click and drag (it will jump as you are in a bad state) to reset your sizing.

Also, to get more real-estate for editing, you can hide the Faithlife Panel or drag to have it a bit more narrow (yours appears to be full width).

https://community.logos.com/discussion/comment/719840#Comment_719840

Thank you so much for looking into this! I've sent it to the team hopefully this will fix the problem will let you know how it goes

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