After loading Proclaim 1.29 the News, Members, and messages are not showing up

Olin LaVern Payne

I just installed the new update for Proclaim (Windows 7) and the News, Members, and Messages are not showing up.  Instead when I click on News and Members I am receiving a Page Not Found error.  When clicking on Messages it shows two blocks, the first is a Faithlife Sign In screen and the Second is a Faithlife video.  If I enter my username and password into the Faithlife Sign In screen it takes me to the Faithlife website.  Likewise if I click the video it takes me to the Faithlife website.

After installing the new update it required me to login which it does not usually do.  I have installed the update on another computer (Windows 10) and get the same result.

Scott Alexander

Hello Olin,

Sorry for the inconvenience here. This is likely related to a bug we found affecting a few of Faithlife's web sites. In order to ensure security we invalidated the affected user's credentials. This is why you may have had to re-log into Proclaim or into Faithlife.com. This has also revealed a few bugs in how we handle a new auth cookie. 

Please try signing out of Proclaim and signing back in. Note that when you sign out of Proclaim the Faithlife Panel must be open. This should resolve the issue.