Is it possible to download a video file FROM my online media library in Proclaim?
I've lost the original file, and I'd like to back on my laptop.
Thanks!
Hi Araldo,I apologize for the delay in responding to this request. I've sent you an email with instructions.
Hi Aaron,I apologize for the delay in responding to this request. I've sent you an email with instructions.
Hi Sean,
I'm need to download a video too. I've created a presentation called 'video I need downloaded'. Would you mind getting it for me? Thanks!
Hi Sam, Thanks for doing that proactively, I've sent you an email with the video link.
Hi, I'd like these instructions as well. (Couldn't you just make the instructions public? That would save a lot of time)
Can someone please help me with this issue as well?
Thanks for asking about this.
In order to fulfill these requests, our team has to find your uploaded file on the web and send you a link to it. The best way to help us is to add the media to a presentation and tell us the name of the presentation as well as the name of the service item that uses it. Some folks may not be comfortable posting that information on a public forum, so we typically ask for it in an email (as I've just done in your case).
If you're comfortable posting that information we can email you with your download link straight away. Otherwise, people are certainly welcome to keep asking for it as others have done.
Thanks for the request Tony, I've just sent you an email with more information.
How about building a web page that has the instructions, collects the required data and sends it to the support team. The support team then does it's thing and sends a link to the requestor?
In order to fulfill these requests, our team has to find your uploaded file on the web and send you a link to it. The best way to help us is to add the media to a presentation and tell us the name of the presentation as well as the name of the service item that uses it. Some folks may not be comfortable posting that information on a public forum, so we typically ask for it in an email (as I've just done in your case). How about building a web page that has the instructions, collects the required data and sends it to the support team. The support team then does it's thing and sends a link to the requestor?
This is pretty crazy. Just build a way to download into the software or as the above said a website. This can't be a productive use of a FL staff member's time. Clearly people want to do this a lot.
How about building a web page that has the instructions, collects the required data and sends it to the support team. The support team then does it's thing and sends a link to the requestor? This is pretty crazy. Just build a way to download into the software or as the above said a website. This can't be a productive use of a FL staff member's time. Clearly people want to do this a lot.
Thanks for the feedback. We have plans to do something like this and even have some of the pieces in place, but we're not all the way there yet.
In the meantime, we're happy to help people with this if they need it.
Could you also email instructions? Thank you.
Could you please send me an email with instructions?
Please send me email with instructions. Thanks
I would also like to get a video from our Proclaim. Please email me with directions. Thanks!
Hi Jerry,I just followed up via email with instructions it requires a bit of correspondence via email as we'll need you to add the media into it's own presentation and then follow up with us so we can pull that for you.
Hi David,I just followed up via email with instructions it requires a bit of correspondence via email as we'll need you to add the media into it's own presentation and then follow up with us so we can pull that for you.
Ariel and Ithaca Worship,I've also sent you some instructions.
I would like to get a video from my Proclaim media. I mistakenly deleted it from my machine and need it again.
Thanks in advance!
We've just pushed out an update (3.4.0.0003) that will let you download media from the media browser.
To do this, right-click the media, then select Export Media from the menu. You'll be directed to choose a location for your file, and you can then save it to your hard drive.
Thank you thank you thank you.
Wish I had this on Sunday morning, but so glad it's now part of Proclaim
How can we download a video we uploaded previously?
Hello, Lawrence --Please see Brandon's note above. Starting with version 3.4.0.0003, released June 7, right clicking on the item in the Media Browser will allow you to save the item to your local computer.
Hello,
Could you please email directions to download videos that we created and uploaded to Proclaim?
regards,
Higgins
Hello, Could you please email directions to download videos that we created and uploaded to Proclaim? regards, Higgins
If you are having difficulty following Brendan's instructions it would be helpful to know where the process is failing?
Hello there,
We used to send people a list of to-dos to do this for them, but we recently added this functionality into Proclaim.First, go to Media > Browse media. Search for your media, or sort by "Best match" and click "Group Uploads" to look for it there.When you find what you're looking for, right-click the media and select "Export Media" to download it to your computer.
