BUG: Download and Indexing issue (6.5 b3 on OS X 10.10.4)

JT (alabama24)

A book I purchased early this morning wasn't downloading and indexing for me. Half an hour ago, it seemed to appear and download, but when I checked, nothing was there. I ran update now again and I saw the same download available (it was the same size) and clicked "download." I watched as the percentage went up and then restarted back to zero once. It "finished" downloading, but nothing indexed. I checked for the book in the library, but it wasn't there. I restarted the app, checked again, re-downloaded... nada. Here are the logs.

3718.LogosLogs.20150721-202037.zip

Andrew Batishko

Thanks for the report. I'll create a case to fix this problem.

JT (alabama24)

Thanks Andrew!

Andrew Batishko

I apologize. I just realized that I forgot to give you a way to work around the problem. Try deleting the following folder and then running the application again:
/Users/Application Support/Logos4/Data/0l1pt2ee.ffn/UpdateManager/Resources/6120/

Let me know if this gets things working again.

JT (alabama24)

Andrew Batishko

Jul 24, 2015

I apologize. I just realized that I forgot to give you a way to work around the problem. Try deleting the following folder and then running the application again:
/Users/Application Support/Logos4/Data/0l1pt2ee.ffn/UpdateManager/Resources/6120/

Let me know if this gets things working again.

Thanks. Unfortunately a power surge fried my computer [:s]

Andrew Batishko

https://community.logos.com/discussion/comment/751433#Comment_751433

[li] Ow... Not sure I can do much about that.

Angela Murashov

https://community.logos.com/discussion/comment/750808#Comment_750808

Andrew Batishko (Faithlife) said:

Thanks for the report. I'll create a case to fix this problem.

This should be fixed in 6.5 RC1.