How to import old book into Logos 6?

Hi I have very old dictionaries purchased on a Pharos CD which used Logos Library System v2. I have just installed Logos 6 on my new PC and Logos 3 does not work on Windows 10, or does not upgrade any more (the upgrade just hangs).

How can I import the dictionaries into Logos 6 please? I do not remember my old account details and had to register this new one.

Please help! Thank you in advance.

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Thomas Ball

Pharos CD which used Logos Library System v2

If you install the product to an older machine and send Customer Service the license backup file. Be sure to use or provide us with the email you use at Logos.com so we know what account to attach it to.

This page has instructions for installing LLS and obtaining the license backup file: https://www.logos.com/about-lls

sandman

https://community.logos.com/discussion/comment/754356#Comment_754356

I have sent the LSB file to customer support.

Thank you Tommy

regards

sandman

https://community.logos.com/discussion/comment/754492#Comment_754492

Hi when will I get an update on this please?

thanks

Sandman

Joseph Turner

https://community.logos.com/discussion/comment/755382#Comment_755382

You would need to call or email customer support. For the most part these forums consist of volunteers who help where they can. Your situation requires someone from Logos. I know they will help you out though, as I have been through the same process. Welcome to the forums!

sandman

https://community.logos.com/discussion/comment/755391#Comment_755391

Hi Joseph

I did email Logos customer support on Friday the 7th and was wondering how long the turnaround time usually is.

thanks

sandman