Terrible, horrible, no-good, very bad day?
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Well my iPad seems to have survived the network outage, but I was not able to check and bid on any CPs that closed at Friday noon. (However we are invited to contact the company and they will honour the CP price. Wow - great company! I'm undecided on one of the two titles, but a clear no on the 2nd.)
My hope is they will a) extend those two CPs that crosed over for another week, and b) review procedures around cutoffs of any deadlines during or near periods of outages.
Better of course is no outage. I'm sure there will be a full internal review around the events, so hopfully good will come of it, and the apps and products might be more robust in any future repeats. Servers, disks and networks fail - its what they do. (And fixing them is my day job, so I know stuff breaks.)
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So I was thinking about my general attitude about this, and while I was quite frustrated that my resources were not available and that I was inhibited and distracted as the support member of my team where others use and depend on Logos for resources, I know that my heart in the matter was very bad. Bottom line - I apologize for that.
On another note I would like to know what would make it possible for me to both have my iPad, iPhone and Mac on-line and yet still keep downloaded resources. I hope that in the promised post mortem that this question can be answered.
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The sun is shining today. [:)]
All in all, I was only deeply affected by the crash 1 time, and that was during a noonday service where I was not able to navigate my Bible with the app. This only occurred due to myself being so comfortable with the convenience of my phone and tablet, that I began forgetting my backup plan (the paper Bible), and I knew this would occur on occasion. I was able to quickly grab a nearby Bible which solved the issue at the time. On the desktop, the effect was minimal (syncing, sign-in, downloading, etc.).
I see progress being made in growing and optimizing the Logos infrastructure. Faithlife is in fact doing more than just putting out fires, as can be noticed from the level of end user affect this anomaly has over the previous anomaly of the same magnitude.
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Craig Spofford said:
On another note I would like to know what would make it possible for me to both have my iPad, iPhone and Mac on-line and yet still keep downloaded resources. I hope that in the promised post mortem that this question can be answered.
The network post-mortem will only address the leaf switch outage. Regarding the mobile apps, see here: https://community.logos.com/forums/p/115062/761303.aspx#761303
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Thanks for the update, Bradley; You have just confirmed my statement of "I see progress being made in growing and optimizing the Logos infrastructure. Faithlife is in fact doing more than just putting out fires, as can be noticed from the level of end user affect this anomaly has over the previous anomaly of the same magnitude." to be true. [:)]
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