Logos went down, but I didn't even notice. Honestly. Until I tried to pick up the Noet freebie. Thats with writing the sermon last night and this morning, and using Logos for an assignment thereafter.
Perhaps if I were in a position where I HAD to use my tablet, or should I have needed to login, or download a new title I would have been more deeply affected. Thus far no plans to put on the brakes when it comes to shrinking the overlap between physical and digital libraries.
Terrible, horrible, no-good, very bad day?
Just wondering if our friends at Faithlife, like Alexander, might be having a "terrible, horrible, no-good, very bad day." The logos.com website and forums have been down most of the day (from here in Europe), and synching still seems to be an issue.
Anyone else having trouble? Any way we can help, beside praying James 1 for us all?
Comments
Well my iPad seems to have survived the network outage, but I was not able to check and bid on any CPs that closed at Friday noon. (However we are invited to contact the company and they will honour the CP price. Wow - great company! I'm undecided on one of the two titles, but a clear no on the 2nd.)
My hope is they will a) extend those two CPs that crosed over for another week, and b) review procedures around cutoffs of any deadlines during or near periods of outages.
Better of course is no outage. I'm sure there will be a full internal review around the events, so hopfully good will come of it, and the apps and products might be more robust in any future repeats. Servers, disks and networks fail - its what they do. (And fixing them is my day job, so I know stuff breaks.)
So I was thinking about my general attitude about this, and while I was quite frustrated that my resources were not available and that I was inhibited and distracted as the support member of my team where others use and depend on Logos for resources, I know that my heart in the matter was very bad. Bottom line - I apologize for that.
On another note I would like to know what would make it possible for me to both have my iPad, iPhone and Mac on-line and yet still keep downloaded resources. I hope that in the promised post mortem that this question can be answered.
The sun is shining today. [:)]
All in all, I was only deeply affected by the crash 1 time, and that was during a noonday service where I was not able to navigate my Bible with the app. This only occurred due to myself being so comfortable with the convenience of my phone and tablet, that I began forgetting my backup plan (the paper Bible), and I knew this would occur on occasion. I was able to quickly grab a nearby Bible which solved the issue at the time. On the desktop, the effect was minimal (syncing, sign-in, downloading, etc.).
I see progress being made in growing and optimizing the Logos infrastructure. Faithlife is in fact doing more than just putting out fires, as can be noticed from the level of end user affect this anomaly has over the previous anomaly of the same magnitude.
On another note I would like to know what would make it possible for me to both have my iPad, iPhone and Mac on-line and yet still keep downloaded resources. I hope that in the promised post mortem that this question can be answered.
The network post-mortem will only address the leaf switch outage. Regarding the mobile apps, see here: https://community.logos.com/forums/p/115062/761303.aspx#761303
Thanks for the update, Bradley; You have just confirmed my statement of "I see progress being made in growing and optimizing the Logos infrastructure. Faithlife is in fact doing more than just putting out fires, as can be noticed from the level of end user affect this anomaly has over the previous anomaly of the same magnitude." to be true. [:)]