We run two services in which we use Proclaim and I use the remote to advance sermon slides. For the last two weeks (since the big server problem) when I use my iPad generation 4, the first service (8:15-9:15am) all goes fine.
After the end of the service we shut down Proclaim. About 10:15 we start Proclaim again and we have a different presentation that goes on air. When I open my remote I see the first service presentation and the second service presentation both available. However, by this time the first service presentation has been closed and Proclaim shut down for at least a half hour. I can click on the ended presentation and it will even open to a slide. This is obviously a bug.
Repeatedly shutting down Proclaim does not make the ended presentation disappear from the remote.
Then, for our second service, I open the remote for the new, on-air presentation and take control about 10:40. I do not advance the slides until about 11:10am. A technician advances slides for the worship music.
During the sermon I advance the slides. For the last two weeks, about 3-4 slides into the sermon I begin getting the spinning wheel for 5-8 seconds then it tells me it has hit a slide advancement error and the slide does not advance. Sometimes, if I tap the slide several times it will advance.
Since the 8:15am service is highly responsive on the remote and has no problems, and our service that runs at the same time as most church's are worshiping works poorly - I'm wondering if this has to do with server load. Or it may have to do with the fact that Proclaim is thinking we are running two presentations when in fact we are only running one.
I also still see the slide previews on my remote as some large (full size) and some small. Might this be a problem specifically with iPad 4th generation? I don't have an earlier iPad to be able to test that theory.
Bottom line - the remote feature has some real problems yet for us.
