Proclaim Suscription issue

El Shaddai
El Shaddai Member Posts: 4 ✭✭
in Proclaim Forum

When I open Proclaim appear a window that have 3 Buttons: (1) Purchase on-air license, (2) Continue free trial, (3) Sign Out. And says "Your trial period ends in 25 days"!

But I check my account in logos, and my proclaim suscription ends on february of 2016. So I don´t know what is going on.

Last change I made on Proclaim:

+ I create another presentation group with the same account, could that be a problem?

Comments

  • Scott Alexander
    Scott Alexander Member, Logos Employee Posts: 3,816

    El Shaddai said:

    Last change I made on Proclaim:

    + I create another presentation group with the same account, could that be a problem?

    Yes, that's the issue. Proclaim will automatically start working under the context of the last group you used. In your case that's the new group you created (SHDD). Go ahead and click through to "Continue free trial" and once you're in Proclaim you can change your presentation group back to your paid group.

  • El Shaddai
    El Shaddai Member Posts: 4 ✭✭
    https://community.logos.com/discussion/comment/773757#Comment_773757

    Thanks. Everything works just perfect.

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