Crash: 13a When opening layouts
Comments
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Bump
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Terry Poperszky said:
When opening some, not al, layouts L4Mac crashes immediately. Logs attached.
I did not get an immediate crash, but one layout did result in a crash while searching for resources in 3 sections of the PG.
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Jack Caviness said:
I did not get an immediate crash,
Mine was immediate for the two main study layouts that I use, in the past when something like this has happened I just deleted that layout. Needless to say, I have no intention of deleting these, or at least not until Logos has responded and then with great whining. I think they need to find Melissa a helper though, the responses are falling farther behind. [;)]
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Still happening
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My L4 crashes when saving a layout.
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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Sorry for the delay, L4 Mac.
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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Sorry for the delay. L4 Mac.
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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Ok, Robert, you will need to post your logs. The instructions for doing so are here: http://community.logos.com/forums/t/6731.aspx
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It sure makes it hard to test Mac alpha when it immediately crashes upon loading a layout. Can I get some help from Logos Technical Support?
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I'll take a look tonight... Been out of the forums focusing on stuff for the upcoming alpha.
Mobile Development Team Lead
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Tom Philpot said:
I'll take a look tonight... Been out of the forums focusing on stuff for the upcoming alpha.
Tom, get some rest, spend some time with your lovely wife. Just as long as someone looks at it in the next couple of days, I will be happy.
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Just peeked at your logs. Can't see anything obvious from the Logos4.log. Can you reproduce the crash and give us your Console Messages.log.
Also, what resources did you have open and (if possible) what positions?
I know that there was a crash in A13a that we fixed for A14 with Bible Knowledge Commentary and Luke 2:1-7. It could have occurred in other places but that was one place I could reproduce it.
Mobile Development Team Lead
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Jack Caviness said:
I did not get an immediate crash, but one layout did result in a crash while searching for resources in 3 sections of the PG.
Jack,
This looks like a crash from documents which were sync'd. We haven't spent much time looking at the DocumentManager code, but I'll file a bug and take a look this week.
Tom[
Mobile Development Team Lead
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Tom Philpot said:Jack Caviness said:
I did not get an immediate crash, but one layout did result in a crash while searching for resources in 3 sections of the PG.
Jack,
This looks like a crash from documents which were sync'd. We haven't spent much time looking at the DocumentManager code, but I'll file a bug and take a look this week.
Let me know if you need anything else.
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Tom Philpot said:
Just peeked at your logs. Can't see anything obvious from the Logos4.log. Can you reproduce the crash and give us your Console Messages.log.
Also, what resources did you have open and (if possible) what positions?
I know that there was a crash in A13a that we fixed for A14 with Bible Knowledge Commentary and Luke 2:1-7. It could have occurred in other places but that was one place I could reproduce it.
Here you go.
And here are screen shots of two of the layouts that are causing the crashes.
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Still happening in 14
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Terry,
Now that I see the stack trace in the Console Messages.log, I don't think we'll have a problem reproducing and tracking this down. I've filed a bug based on the info you provided.
Mobile Development Team Lead
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Thank you
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Jack Caviness said:Tom Philpot said:Jack Caviness said:
I did not get an immediate crash, but one layout did result in a crash while searching for resources in 3 sections of the PG.
Jack,
This looks like a crash from documents which were sync'd. We haven't spent much time looking at the DocumentManager code, but I'll file a bug and take a look this week.
Let me know if you need anything else.
Jack,
The code where the crash occurred has changed significantly since the time when the problem occurred. Please let us know if you are having the problem anymore after Alpha 19.
Scott
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