Sermon recordings do not sync??

Michael Florant

I tried the new sermon recording feature today and went home to publish it later and see what I could do with it only to have it say it could not find the files and it asked if it was recorded on another computer??? Do the recordings not sync? This should be mandatory I would think. It is a collaborative program. I don't have time to do all of the publishing and stuff at church and I am not the only one who runs the media in the booth but I am the one who does the website and edits the audio each week so if the recorded sermon does not sync along with everything else, this is a feature that I can never use which is sad because it has potential

Glenn Gervais (Faithlife)

The audio should sync, did you allow time for it to sync up from your media booth computer where it was recorded? Or perhaps there was an error. I can look at your logs if you upload them: http://support.proclaimonline.com/hc/en-us/articles/203763785-How-do-I-submit-log-files-

You don't need to publish from the media computer, but it does need to upload the recording to be able to publish it from a different computer.

Glenn