Proclaim is not filling up my screen...

Hello,

I'm currently testing Proclaim. I currently use Harmony. For some reason, Harmony fills my projector screen while Proclaim leaves empty space on the top and bottom.

Is there a setting in Proclaim for it to detect the screen size or will I have to adjust the projector?

I have the newest Mac OSx El Capitan and the newest version of Proclaim and Proclaim is set to 16:9.

Thanks ahead of time for the help.

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Scott Alexander

Hello Kent, try changing the aspect ratio of the presentation to 4:3

Kent Pletcher

https://community.logos.com/discussion/comment/777391#Comment_777391

I did that and it then left black space on left and right.

The projector is set to "auto" on aspect ratio. So, it seems that when it receives a 16:9 signal from Proclaim the projector adjusts. Harmony sent a signal to match the projector.

So, I guess, whichever software I run with I just need to tweak the screen to that particular size.

The problem is that I want the projector to be the same size no matter that the source of media.

Thoughts?

Scott Alexander

https://community.logos.com/discussion/comment/777395#Comment_777395

Proclaim will always output a 16:9 or 4:3 aspect ratio, depending on the setting. It does not adjust to the background in use, rather it will letterbox or pillarbox it.

Kent Pletcher

https://community.logos.com/discussion/comment/777406#Comment_777406

Okay, I will have to tweak the projector.

Thanks for your help.

The Baptist Church Kilmington

We too are testing Proclaim and have the same problem in that our Projector is 16:10 format, yet Proclaim only has two format settings 4:3 and 16:9, which means we have a visible shadow around the outside of the projected image.

We have been pleased with a great many aspects of Proclaim whilst testing, however, if no adjustment is possible I don't see how we can proceed with purchasing a licence, proclaims competitors don't appear to suffer with this problem.

A solution please which doesn't involve change the projector!

Peter June

https://community.logos.com/discussion/comment/777697#Comment_777697

This is, unfortunately, not a trivial fix for us to make. Every media file in Proclaim has two versions, 4:3 and 16:9, which will be used according to the current aspect ratio you have set. In order for us to support a 16:10 format we would have to increase the volume of media files by 33%, which we currently are unable to do.

Kent Pletcher

https://community.logos.com/discussion/comment/777697#Comment_777697

Check your projector's aspect ratio setting. See if it allows you're projector to be on auto. Our projector actually does 16:9 and 16:10, but if I put it on auto it seems to adjust to the source's setting.

If not, you could use Proclaim and see if you can shrink/stretch the picture by using "Corner Match" on the projector's settings.

Hope this helps/

Arnold Bosman

https://community.logos.com/discussion/comment/777756#Comment_777756

It is a big deal though. We have this issue. It can be resolved by setting the computer to 16:9 and then add a scaler to output to the correct 16:10 format that several if not most churches would use. To simply switch to 16:9 or try to stretch it would defeat the purpose of having a 16:10 screen. I think Proclaim is the only software that doesn't have a 16:10 resolution option.

Shiloh MB Church

https://community.logos.com/discussion/comment/777756#Comment_777756

So what do I do when we are using 50 in TVs and Proclaim doesn't fill up the screen. It leaves black area along the sides. When I go to stretch or wide on my TV it cuts off some of the slides.

Scott Alexander

https://community.logos.com/discussion/comment/814280#Comment_814280

What aspect ratio is your 55" TV? Make and model?

Jordan Sjodin

https://community.logos.com/discussion/comment/814280#Comment_814280

It's probably the overscan/underScan. Here is the settings on a Mac. If you are on Windows i bet there is something equivalent.

Alfa Andries

https://community.logos.com/discussion/comment/777406#Comment_777406

Hi Mr Scott, Actually I've tried to set screen on 16:9, but the output on my LED Screen still not cover all the area. There are black bar/empty screen at the top and bottom of my LED Screen. I need some suggestion Thank you

Matt Mattox

https://community.logos.com/discussion/comment/993728#Comment_993728

Hi Mr Scott, Actually I've tried to set screen on 16:9, but the output on my LED Screen still not cover all the area. There are black bar/empty screen at the top and bottom of my LED Screen. I need some suggestion Thank you

What aspect ratio is your LED screen? Make and Model?