Error Uploading Image

Scott Cody
Scott Cody Member Posts: 47 ✭✭
in Proclaim Forum

I am trying to upload an image as a background to an announcement. However when I attempt to upload it, it completed about 30% of it then gives me an error message at the bottom of the screen that says "Error Uploading (name of file).  I can click RETRY or CANCEL, but it never completes the upload.

Earlier, I was able to upload some graphics, but I have two that still will not upload.

Running Proclaim on a Windows 10 PC

Comments

  • Peter June
    Peter June Member, Logos Employee Posts: 716

    Hi, Scott. If you could please open Proclaim, attempt to upload the images, then close Proclaim and send in your log file, we can get a better idea of what's happening. Also, what are the filename extensions of the images you're trying to upload?

    Also, feel free to upload the images here on the forum and I can try uploading them to a presentation; that way we can establish whether those particular pieces of media are the culprits or if it's another issue. Thanks!

  • Walter Ord
    Walter Ord Member Posts: 26 ✭✭

    I am having the same trouble. I am not able to upload photos. We have had Proclaim for a long time and this is the first time I have had this error.

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