Highlights not coming over?
Having a problem which appears rather recent. If I highlight a resource on my PC, it does not come over into my iPad app. Written notes seem to synchronize OK, but not highlights. Is there a setting I might be neglecting or something like that? But again, this seems to be a recent issue, not something I've had as an issue all along.
In this particular case, the resource is Whyte's Bible Characters vol. 4. But it also seems to be happening with other resources as well.
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In which Notes Document are you putting the highlights and is it enabled In the ipad app?
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The app gives me 3 choices - though to be perfectly honest I haven't the slightest idea what they mean. That said:
1. Pallate-Specific
2. Resource-Specific
3. Most recent note
Switching between them seems to do nothing different. i.e. I have a portion highlighted in the resouce on my PC, and it does not corss over if I designate any of the 3 above. I'm lost.
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- Palette-specific - highlights are stored in a notes document with the same name as the palette
- Resource-specific - highlights are stored in a notes document with the same name as the resource
- Most recent - highlights are stored in the notes document most recently used.
if you right-click on the highlighted text on your PC, ensure the selection is selected on the right hand side you should see an "open annotation" option on the left. Click that and the document containing the highlight will be opened. Make a note of its name.
then in the iPad app, open the resource and tap the view settings (Aa) icon. Click the Notes button and check if the notes document from the PC is enabled
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The app gives me 3 choices - though to be perfectly honest I haven't the slightest idea what they mean. That said:
1. Pallate-Specific
2. Resource-Specific
3. Most recent note
Switching between them seems to do nothing different. i.e. I have a portion highlighted in the resouce on my PC, and it does not corss over if I designate any of the 3 above. I'm lost.
For clarification: the behavior is independent on desktop vs. mobile app. It is crucial for you to learn where and how notes are stored on each. You should also make sure the behavior matches on each. Graham explained the differences. Ask if you need clarification.
The default behavior on both apps is "pallet specific," but I don't think that is a good method, unless you don't highlight much at all and don't want to bother. For most users the best method is probably "resource specific," which will help to keep highlights organized and documents small(ish).
Changing the behavior on mobile, as you were doing, is important but note: that changes where NEW notes are stored. Not where old ones are! If you click on the "view settings" icon (Aa), you can gain access to the "notes" visual filter. This gives you the ability to turn highlights on & off visually. It doesn't delete notes, just hides them.
FWIW - the screenshot below shows the note documents which interact with my NIV. I believe a bug created two NIV documents (I'll look into it). The rest are thematic with notes tied to references (not highlights which are always tied to a resource).
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Thanks to both Graham and Bama - but man is it confusing. I DO highlight A LOT. And I I use my created palate on virtually everything (as far as I know - again, it is all extremely confusing).So I followed Graham's instructions, and it worked fine if I highlighted on the iPad - that got carried over to the PC no problem. But still not vice versa, even though that highlight "document" still shows on my iPad list.Someone has GOT to have all this documented somewhere, where a non-PC professional can understand what's going on and how to organize it. I LOVE LOVE LOVE Logos, except when it comes to stuff like this. Then, you have to become your own technician. And that truly is a tad frustrating. I don't buy a car expecting to be able to tweak all of its systems, and I don't like having to be my own software mechanic either. That said - once again - I LOVE Logos. But when it comes to this stuff - it has serious shortcomings. 3 ways to do highlights, which aren't highlights but are actually notes - but aren't really notes either. PLEASE! How to grasp it so as to make sense and use it without becoming my own tech.0
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I use my created palate on virtually everything (as far as I know
If you haven't changed any default settings, you are guaranteed to be using this method... but in my opinion, that isn't a good thing.
but man is it confusing.
I agree.
3 ways to do highlights, which aren't highlights but are actually notes - but aren't really notes either.
Well they ARE notes, even if you aren't using them that way. The highlight is a visual filter, just like a note indicator. The "note" has a subject line and a space for you to type the text... but that is behind the scenes for most users. I agree most users don't use (or see a need for) highlights as "notes." It is a powerful capability, but for most users unnecessary.
The method I recommend, and which I believe <should> have been the default from the beginning, is "resource specific." What does that mean? Simply this: Your highlights are placed in a note document named for the resource itself. In my opinion, those note documents should be able to be hidden from view with a toggle switch so that users can "highlight and forget it." That is exactly what I would do.
Why is this better than "pallet specific" note documents? Two primary reasons: First, note documents can become very large very quick. If a note document is limited to highlights made within a single resource, it helps to keep file sizes down. Secondly, some users would like to share highlights. In most cases, a user would like to share highlights from a particular resource. In the current default setting, the user would have to share several note documents (if they used multiple pallets) AND the highlights would be available from EVERY resource, not just the one they wanted to share. That aint good.
So I followed Graham's instructions, and it worked fine if I highlighted on the iPad - that got carried over to the PC no problem. But still not vice versa, even though that highlight "document" still shows on my iPad list.
We need clarification about what you mean by "even though that highlight 'document' still shows on my iPad list." Did you look at my screen shot? Do you mean to say that you see the note document listed (as shown above), and that you have turned the note document ON (both the master "notes" switch AND the individual note document)?
If you have done so and are still having troubles: Please <pretend> to print your note document from your desktop. How many pages would it be? You may have "large note syndrome."
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OK - Here are two screen shots. In the first, you can see my second highlight. In the second, you can see how it is listed when I "Open Annotation".
The Palatte as you can see is "Reid's Emphasis". Actually, now that I've inserted the shots they are reversed. You can figure that out I believe.
So, if the better way to do all this is to makes the highlight notes resource specific; 1. How do I do that using my custom palatte? and 2, What happens to what I've already done everywhere else? Do I have go back to every highlight in every resource and change them all somehow? 
So the highlight BC4 shows up on my PC but not on my iPad. And by that name I assume it is in fact Resource Specific. And yes, on the iPad, under the general settings, Highlights for notes is set on Resource Specific and in Aa section in the resource itself it is listed as Resource Specific.
Thanks for all your attention to all of this.
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So the highlight BC4 shows up on my PC but not on my iPad. And by that name I assume it is in fact Resource Specific.
No. The note that you see that says "BC4" is only telling you which resource the note comes from... If you had been using "resource specific," the note DOCUMENT would be called something like "Bible Characters, Volume 4" instead of "Reid's Emphasis." Since the note document is entitled "Reid's Emphasis," we can verify that you are using the default "pallet specific" behavior.
So, if the better way to do all this is to makes the highlight notes resource specific; 1. How do I do that using my custom palatte?
The method for controlling the behavior is different on desktop & mobile. Don't, ask, its a sore subject with me. On mobile, the behavior is controlled app wide... and you actually know how to change that behavior now already (you did it above). On the desktop app, the behavior is controlled at the pallet level.
2, What happens to what I've already done everywhere else? Do I have go back to every highlight in every resource and change them all somehow?
Again, don't ask. it's a sore subject with me... [:s]
Unfortunately, you are stuck. You can either plow ahead with what you have, delete all your highlights and start over, or manually move notes one at a time. Good luck with that. [6]
I have <politely, i hope> argued with FL staff over this issue a number of times. At a minimum they should provide a method to help users automatically move these notes... but they haven't done so nor have they indicated that they will do so.
And yes, on the iPad, under the general settings, Highlights for notes is set on Resource Specific
Again, you should NOT have it set to "resource specific" unless you intend to start organizing notes that way going forward. That setting has absolutely nothing to do with OLD notes, only where notes will be stored going forward. You should have the behavior set the same on desktop & mobile. If you don't intend to change the behavior, you should switch it back to "pallet specific."
in Aa section in the resource itself it is listed as Resource Specific
I have no idea what you mean. Since the note document shown on your desktop is a pallet specific note document named "Reid's Emphasis," you need to make sure that "Reid's Emphasis" is turned on. Else the highlight will be invisible.
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Alabama24 has commented on some of the questions you raise but I'm still not sure we know which Notes document your highlight is being stored in - unless I am missing something.
And I say this because I don't see the text associated with your "Mine" highlight from BC4 in the notes document you show in your other screenshot.
Please post another screenshot with the BC4 resource on one side of the screen and the notes document opened when you click on "Show Annotations" in the other
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The method I recommend, and which I believe <should> have been the default from the beginning, is "resource specific."
I agree with you, except "Resource Specific" was only recently added to the mobile apps so it wasn't there in the beginning (on mobile).
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The method I recommend, and which I believe <should> have been the default from the beginning, is "resource specific."
I agree with you, except "Resource Specific" was only recently added to the mobile apps so it wasn't there in the beginning (on mobile).
My comment was a design one. That is what should have been the ONLY behavior more than 3 years ago. That was my stance before "large note syndrome." which only gave me more ammo in my argument. It was a poor design decision to begin with.
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Alabama24 has commented on some of the questions you raise but I'm still not sure we know which Notes document your highlight is being stored in - unless I am missing something.
And I say this because I don't see the text associated with your "Mine" highlight from BC4 in the notes document you show in your other screenshot.
Please post another screenshot with the BC4 resource on one side of the screen and the notes document opened when you click on "Show Annotations" in the other
i agree the note isn't being shown, but he explained that he used "open annotations" and that the document shown opened up. Since the user doesn't understand where/how notes are stored, and since the document expected is open, I assume everything is default. The screenshot could be explained by a bug where the document doesn't open to the note. I'm on my iPhone at present... Is Reid on Mac?
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i agree the note isn't being shown, but he explained that he used "open annotations" and that the document shown opened up. Since the user doesn't understand where/how notes are stored, and since the document expected is open, I assume everything is defaul
And that's why I am trying to clarify exactly what is happening so we know which Notes document to check on the iPad
The screenshot could be explained by a bug where the document doesn't open to the note. I'm on my iPhone at present... Is Reid on Mac?
The screenshots posted are from Windows.
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Here you go Graham.
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So, continuing form the "I don't know what I'm doing" perspective [:D] How do I set the default in the PC program to the maximal setting? And 2nd - (because someone else noted it) for this "note" highlight, on the mobile app, when I go to Aa; Notes: I have THREE choices! Bible Characters, Volume 4; Kuyper Stone Lectures (don't ask me why); Reid's Emphasis. I can turn all on, or all off, or any combo, and it does not change the fact (as you can see in the screen shot I just posted to Graham) that that small "test" highlight of "no we don't need to talk" - shows on the PC where I made it, and not on the iPad.
Now why am I confused again? :-)
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Bama - Since some of my confusion obviously stems from my lack of understanding more precisely how NOTES are stored, organized and utilized - is there a single resource that I can access to thoroughly school myself on NOTES? The training videos give how-to's, but on a quite surface level. Where can I go to master NOTES?
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but man is it confusing.
Your confusion is well-founded.
Someone has GOT to have all this documented somewhere, where a non-PC professional can understand what's going on and how to organize it.
Though things are improving, this has been an Achilles' heel in Logos for years...no, it is not all documented somewhere.
I LOVE Logos. But when it comes to this stuff - it has serious shortcomings.
That's how most of us feel. There's nothing worse than unrealized potential. The problem is (and Bama has pointed it out pretty well), FL has not only not agreed that the implementation is poor, but they regularly defend what they have as the best solution. "Just figure it out," or "we told you how this works; why don't you just do it that way" seems to be the attitude. This is very unfortunate. And in the mean time, new mobile app users will regularly come along and will regularly not understand how to properly use HL/FN that will work between the device and the desktop. The longer FL takes to fix this, the more bad publicity they'll make for themselves, IMO. And that won't be good for those of us with a lot invested in the company and software.
Let me summarize it this way: I DO know how this works between the app and the software, and as a result I've chosen NOT to use highlights with the app. I just stay away. It is that poorly implemented. The military has a description for these kinds of things, and it begins with "cluster". I won't finish the phrase as there are women and Baptists present. :-)
Disclaimer: This may sound more negative than intended...if so, that's a symptom of the level of frustration and not a personal attack on anyone at FL.
Eating a steady diet of government cheese, and living in a van down by the river.
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The method I recommend, and which I believe <should> have been the default from the beginning, is "resource specific."
I agree with you, except "Resource Specific" was only recently added to the mobile apps so it wasn't there in the beginning (on mobile).
My comment was a design one. That is what should have been the ONLY behavior more than 3 years ago. That was my stance before "large note syndrome." which only gave me more ammo in my argument. It was a poor design decision to begin with.
My comment was specifically about the default setting that I personally think the mobile apps should use. I'm on the mobile team and this is a mobile forum, and I'm talking mobile. Regarding whatever design arguments you might have had about the original implementation - I'm not referring to that (just to be exactly clear).
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Understood.
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Here you go Graham.
Thanks Reid
So this shows the "No! we do not need to talk" highlight is in the "Reid's Emphasis" notes document.
It also, interestingly, shows that the larger highlight above it isn't there so will be in another notes document. It would be helpful to do the same thing for that highlight as well.
So, on your iPad in the BC4 resource, please tap on the View Settings icon (Aa) and then tap on the Notes option towards the bottom. This will show you which Notes documents it thinks are associated with the resource and which are enabled. Something like:
The simplest explanation for what you are seeing is that "Reid's Emphasis" is not selected
Please post a screenshot showing what you have.
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How do I set the default in the PC program to the maximal setting?
You set this on the PC for each palette.
Right-click on the top of the palette name in the Highlighting tool and you will see a "Save in" option at the bottom
Click on the dropdown and you will be able to choose from the three main settings or force highlights from that palette to go to a specific Notes Document
I have THREE choices! Bible Characters, Volume 4; Kuyper Stone Lectures (don't ask me why); Reid's Emphasis
This says - and is relevant to the reply I have just posted - that you have highlights from this resource stored in three separate Notes documents with those names. You should be able to open those documents on your PC and see the highlights.
Please post a screenshot showing what you get on your iPad
And please post another screenshot showing the contents of the "Reid's Emphasis" Notes document on your iPad. You can find this in the Documents menu.
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is there a single resource that I can access to thoroughly school myself on NOTES?
If you haven't already its worth looking at the Logos 6 help documentation for Notes and Highlighting This only speaks about it from the perspective of the desktop program but provides a good grounding.
I don't know of anything similar for the mobile apps.
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[deleted by author]
Eating a steady diet of government cheese, and living in a van down by the river.
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Thanks for all the help, Graham, Alabama, Boyd et al. I've gone back to "re-edumacate" myself on the Notes over all, and "think" I've a better handle on it, and will continue down that path.
Graham, for now I will forego more screen shots until I'v waded through a bit more and then come back with additional needs.
Thanks again all!
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Graham, for now I will forego more screen shots until I'v waded through a bit more and then come back with additional needs.
Thanks for letting us know and hope you work out what you need to do.
And do feel free to post back if you have further questions.
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