Highlights not coming over?

Having a problem which appears rather recent. If I highlight a resource on my PC, it does not come over into my iPad app. Written notes seem to synchronize OK, but not highlights. Is there a setting I might be neglecting or something like that? But again, this seems to be a recent issue, not something I've had as an issue all along.

In this particular case, the resource is Whyte's Bible Characters vol. 4. But it also seems to be happening with other resources as well.

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Graham Criddle

In which Notes Document are you putting the highlights and is it enabled In the ipad app?

Reid A Ferguson

The app gives me 3 choices - though to be perfectly honest I haven't the slightest idea what they mean. That said:

1. Pallate-Specific

2. Resource-Specific

3. Most recent note

Switching between them seems to do nothing different. i.e. I have a portion highlighted in the resouce on my PC, and it does not corss over if I designate any of the 3 above. I'm lost.

Graham Criddle

Palette-specific - highlights are stored in a notes document with the same name as the palette
Resource-specific - highlights are stored in a notes document with the same name as the resource
Most recent - highlights are stored in the notes document most recently used.

if you right-click on the highlighted text on your PC, ensure the selection is selected on the right hand side you should see an "open annotation" option on the left. Click that and the document containing the highlight will be opened. Make a note of its name.

then in the iPad app, open the resource and tap the view settings (Aa) icon. Click the Notes button and check if the notes document from the PC is enabled

JT (alabama24)

The app gives me 3 choices - though to be perfectly honest I haven't the slightest idea what they mean. That said:

1. Pallate-Specific

2. Resource-Specific

3. Most recent note

Switching between them seems to do nothing different. i.e. I have a portion highlighted in the resouce on my PC, and it does not corss over if I designate any of the 3 above. I'm lost.

For clarification: the behavior is independent on desktop vs. mobile app. It is crucial for you to learn where and how notes are stored on each. You should also make sure the behavior matches on each. Graham explained the differences. Ask if you need clarification.

The default behavior on both apps is "pallet specific," but I don't think that is a good method, unless you don't highlight much at all and don't want to bother. For most users the best method is probably "resource specific," which will help to keep highlights organized and documents small(ish).

Changing the behavior on mobile, as you were doing, is important but note: that changes where NEW notes are stored. Not where old ones are! If you click on the "view settings" icon (Aa), you can gain access to the "notes" visual filter. This gives you the ability to turn highlights on & off visually. It doesn't delete notes, just hides them.

FWIW - the screenshot below shows the note documents which interact with my NIV. I believe a bug created two NIV documents (I'll look into it). The rest are thematic with notes tied to references (not highlights which are always tied to a resource).

Reid A Ferguson

Thanks to both Graham and Bama - but man is it confusing. I DO highlight A LOT. And I I use my created palate on virtually everything (as far as I know - again, it is all extremely confusing).

So I followed Graham's instructions, and it worked fine if I highlighted on the iPad - that got carried over to the PC no problem. But still not vice versa, even though that highlight "document" still shows on my iPad list.

Someone has GOT to have all this documented somewhere, where a non-PC professional can understand what's going on and how to organize it. I LOVE LOVE LOVE Logos, except when it comes to stuff like this. Then, you have to become your own technician. And that truly is a tad frustrating. I don't buy a car expecting to be able to tweak all of its systems, and I don't like having to be my own software mechanic either. That said - once again - I LOVE Logos. But when it comes to this stuff - it has serious shortcomings. 3 ways to do highlights, which aren't highlights but are actually notes - but aren't really notes either. PLEASE! How to grasp it so as to make sense and use it without becoming my own tech.

JT (alabama24)

I use my created palate on virtually everything (as far as I know

If you haven't changed any default settings, you are guaranteed to be using this method... but in my opinion, that isn't a good thing.

but man is it confusing.

I agree.

3 ways to do highlights, which aren't highlights but are actually notes - but aren't really notes either.

Well they ARE notes, even if you aren't using them that way. The highlight is a visual filter, just like a note indicator. The "note" has a subject line and a space for you to type the text... but that is behind the scenes for most users. I agree most users don't use (or see a need for) highlights as "notes." It is a powerful capability, but for most users unnecessary.

The method I recommend, and which I believe <should> have been the default from the beginning, is "resource specific." What does that mean? Simply this: Your highlights are placed in a note document named for the resource itself. In my opinion, those note documents should be able to be hidden from view with a toggle switch so that users can "highlight and forget it." That is exactly what I would do.

Why is this better than "pallet specific" note documents? Two primary reasons: First, note documents can become very large very quick. If a note document is limited to highlights made within a single resource, it helps to keep file sizes down. Secondly, some users would like to share highlights. In most cases, a user would like to share highlights from a particular resource. In the current default setting, the user would have to share several note documents (if they used multiple pallets) AND the highlights would be available from EVERY resource, not just the one they wanted to share. That aint good.

So I followed Graham's instructions, and it worked fine if I highlighted on the iPad - that got carried over to the PC no problem. But still not vice versa, even though that highlight "document" still shows on my iPad list.

We need clarification about what you mean by "even though that highlight 'document' still shows on my iPad list." Did you look at my screen shot? Do you mean to say that you see the note document listed (as shown above), and that you have turned the note document ON (both the master "notes" switch AND the individual note document)?

If you have done so and are still having troubles: Please <pretend> to print your note document from your desktop. How many pages would it be? You may have "large note syndrome."