Working with text Effects - Crash

Prior to the latest release, I was already having problems with Proclaim crashing after accessing and working in effects for text. Since the latest release, this has become much worse. Almost every time I access effects and make a selection, Proclaim completely crashes. Fixes?

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Nick Ericson (Proclaim)

Hi Mark,

Could you attach your Proclaim logs:

http://support.proclaimonline.com/hc/en-us/articles/203763785-How-do-I-submit-log-files-

and the effect you are trying to apply. A screen shot of Proclaim with the effect you are trying to apply would be really helpful.

Mark Maddux

https://community.logos.com/discussion/comment/788114#Comment_788114

I have attached the log files. Next time it crashes on me (which has happened 4 times just this evening), I will attach a screen shot of what happens. I am using the outer stroke effect. That's the only one that has caused a crash - but it's also the only one I am really using thus far.

7242.ProclaimError.log

Mark Maddux

https://community.logos.com/discussion/comment/788114#Comment_788114

Here's a screenshot of my latest crash.

Jordan Sjodin

https://community.logos.com/discussion/comment/789639#Comment_789639

Thanks for the info Mark. I'll take a look into this. Could you also grab the other logs? You can use the Help menu in Proclaim to grab them all as a prepackaged zip folder.

Glenn Gervais (Faithlife)

https://community.logos.com/discussion/comment/789639#Comment_789639

If you use the Help menu to grab the Proclaim logs, it will include all the Proclaim logs in one zip file and will be very helpful

http://support.proclaimonline.com/hc/en-us/articles/203763785-How-do-I-submit-log-files-

This image is from Apple and they store these crash reports in a different location, if you can post those, we can scroll through the entire report, not just the top portion in your image. These are located ~/Library/Logs/DiagnosticReports

You can open Finder and use the 'Go' menu to 'Go to Folder...' (or CMD+Shift+G) and paste in ' ~/Library/Logs/DiagnosticReports ' (without the quotes)

Look for files that have Proclaim in the filename, CMD+Click the file with Proclaim in the name and right click to Compress. Please post that zip file as well.

Thanks

Glenn