Adding notes does not work

Rick Grote

I tried to add a note to a passage. I can get to the notes section fine. I can edit the title of the note fine. For some reason when I try to type a comment the cursor won't show up. I watched the Logos video on notes and tried to duplicate the video, but was not able to. What am I missing?

Sorry, more info.  Running 

Logos Bible Software 6.8 SR-1

6.8.0.0059

on a Macbook Pro OS X 10.11.2

training video referred to is located here https://logos.wistia.com/medias/n8w3e58ctz

My apologies if this is not the right place to post this help request.

JT (alabama24)

Welcome! Sorry you are having troubles. [:s]

Rick Grote said:

I tried to add a note to a passage. I can get to the notes section fine. I can edit the title of the note fine. For some reason when I try to type a comment the cursor won't show up. I watched the Logos video on notes and tried to duplicate the video, but was not able to. What am I missing?

We will need more info. Are you asking about a mobile app (iOS/Android)? Desktop? If the later, which specific version of the app are you running? What platform.

Can you provide a link to the video? Provide a screen shot of your app?

To ensure you get the help you need, this thread may be moved to the appropriate forum.

Jack Caviness

Rick Grote said:

For some reason when I try to type a comment the cursor won't show up.

What happens if you begin to type into the note body?

I have occasionally encountered difficulty when attempting to click into the note body. My solution then was to click into the note title and type tab. I could then enter my note without any problem.