Multiple Monitors
Hi, my church just installed a video wall in our Children's Facility and we have 6 computer monitors hooked up to the computer that is running the video wall. We are having a problem where every time we select settings in proclaim the program fails and kicks us out before settings even opens. I didn't know if somehow the number of computer monitors was overloading the system, but we only need to use 2 of them to run proclaim. I don't know how to only detect the two without disconnecting them though. Any solutions?
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Hi, Matt. Sorry about the trouble you're having. We're expecting to ship a fix for this on Monday so that computers with more than four monitors will no longer have issues when you open the Settings menu.
Just to be on the safe side, do you mind sending in your logs so we can confirm this is the issue? Information on how to do that can be found in this article.
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Is that what you needed?
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Yes, thank you. We've tested Proclaim with >4 monitors and I can confirm it will be in the next update (most likely tomorrow). Thanks again for bringing this to our attention, Matt!
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The fix to this issue has been shipped. Let us know if you have any further problems.
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