Pro Media Subscription Not showing under subscriptions in "Link Your Accounts'

Jim Waddell
Jim Waddell Member Posts: 10 ✭✭

Hi,

I have been a Logos user for 10 years and have used the same profile since the beginning. I have taken out a subscription to Proclaim and a Pro Media subscription. I have downloaded Proclaim to my Mac (OS X El Cap) and our church computer (Windows 7). Both copies of proclaim have been linked to my proclaim subscription but when I go to the 'Link My Accounts' under subscriptions it says, 'You have no active subscriptions at this time.' I have set up two groups. One is a 'Church' group, and the other is a 'Presentation' group both of which are shown in my account drop down menu. Why does the subscription section not recognise my Pro Media Subscription?

Thanks,

Jim

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