Joined verbum cloud no webapp access
Hi, I joined verbum cloud premium but have no access to the web app still.
Any help appreciated.
John
גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה
Comments
-
John Goodman said:
Hi, I joined verbum cloud premium but have no access to the web app still.
Does "Cloud" come with web app access, or just Logos Now?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
alabama24 said:
Does "Cloud" come with web app access
Yes, it does ... Faithlife was working on their servers last night which may have slowed down propogating your permissions across the necessary servers. If it is still a problem, call customer service.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
0 -
thanks - i'll give them a call.
גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה
0 -
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
We've identified the problem and are working on fixing it. Thanks for notifying us.
0 -
We've fixed the problem. You should have access to app.verbum.com now.
0 -
Thanks that works
גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה
0 -
Louis St. Hilaire said:
We've fixed the problem. You should have access to app.verbum.com now.
I have no access at the moment. I have a V Now subscription. This is the message I get:
This site can’t be reached
app.verbum.com’s server DNS address could not be found.
DNS_PROBE_FINISHED_NXDOMAIN0 -
I just tested it does not work for me either, and I used online DNS lookup utilities and it cannot resolve app.verbum.com to an IP address. Something broke in the DNS records that are supposed to be there.
0 -
Sue McIntyre said:
I have no access at the moment. I have a V Now subscription. This is the message I get:
I see the same thing - I've reposted in the Logos Now forum at https://community.logos.com/forums/t/126465.aspx
0 -
Thanks Graham and Don.
0 -
We've tracked this down to an issue with one of our service providers. We hope to have the site up shortly.
I apologize for the downtime
David Mitchell
Development Lead
Faithlife0 -
David Mitchell said:
We've tracked this down to an issue with one of our service providers. We hope to have the site up shortly.
I apologize for the downtime
Thanks for the update David. Appreciate your response.
0
