Hi, I joined verbum cloud premium but have no access to the web app still.
Any help appreciated.
John
Does "Cloud" come with web app access, or just Logos Now?
Does "Cloud" come with web app access
Yes, it does ... Faithlife was working on their servers last night which may have slowed down propogating your permissions across the necessary servers. If it is still a problem, call customer service.
thanks - i'll give them a call.
Yes, it does
I guess that makes sense.
We've identified the problem and are working on fixing it. Thanks for notifying us.
We've fixed the problem. You should have access to app.verbum.com now.
Thanks that works
I have no access at the moment. I have a V Now subscription. This is the message I get:
app.verbum.com’s server DNS address could not be found.
I just tested it does not work for me either, and I used online DNS lookup utilities and it cannot resolve app.verbum.com to an IP address. Something broke in the DNS records that are supposed to be there.
I see the same thing - I've reposted in the Logos Now forum at https://community.logos.com/forums/t/126465.aspx
Thanks Graham and Don.
We've tracked this down to an issue with one of our service providers. We hope to have the site up shortly.
I apologize for the downtime
We've tracked this down to an issue with one of our service providers. We hope to have the site up shortly. I apologize for the downtime
Thanks for the update David. Appreciate your response.
