Proclaim won't open

Julie DeKruif

When I click on proclaim, I see the blue proclaim logo for about 1 second and it doesn't open.

I downloaded again and it tells me proclaim is up to date. 

I am not seeing a log from today. Was having problems last time also.

Not sure if this is what you need.  Thanks, Julie

2016-02-05 16:18:59.3129 1 Info OurApp Starting application (1.31, version 1.31.0.0870) at 1.281 seconds.
2016-02-05 16:19:26.0884 9 Error ApplicationUtility Error handling response (GET https://clientservices.logos.com/update/v1/feed/proclaim/stable.xml). ~WebException: Unable to connect to the remote server
2016-02-05 16:19:26.1254 12 Error WindowsUpdateChecker WebServiceException: Libronix.Utility.Net.WebServiceException: Error handling response. Request: GET https://clientservices.logos.com/update/v1/feed/proclaim/stable.xml ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.58.0.123:443
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Libronix.Utility.Net.HttpWebRequestUtility.DoGetHttpResponse(Func`1 fnGetResponse)
at Libronix.Utility.Net.WebServiceRequestBase`1.DoGetResponse(HttpWebRequest webRequest, Func`2 getWebResponse, IWorkState workState)
at Libronix.Utility.Net.WebServiceRequestBase`1.<>c__DisplayClassa.<>c__DisplayClassc.<BeginGetResponse>b__7(IAsyncResult ar)
--- End of inner exception stack trace ---
at Libronix.Utility.Threading.AsyncResult.EndInvoke()
at Libronix.Utility.Net.WebServiceRequestBase`1.EndGetResponse(IAsyncResult asyncResult)
at Libronix.Utility.Threading.AsyncMethodAsyncAction`1.Callback(IAsyncResult ar)
at Logos.Proclaim.Common.ProclaimWebServiceRequest.<>c__DisplayClass1.<GetAsyncWork>b__0()
at Logos.Proclaim.Common.ProclaimWebServiceRequest.GetRestServiceResult(Func`1 fnGetResponse)
2016-02-05 16:19:26.1524 12 Error WindowsUpdateChecker Error connecting to Update Feed
2016-02-05 16:19:26.2684 1 Info OurApp Proceeding to app startup.
2016-02-05 16:19:26.4964 1 Info UserManager Opening UserManager in C:\Users\Elizabeth-2\AppData\Local\Proclaim\Users.
2016-02-05 16:19:26.5134 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Users\UserManager.db
2016-02-05 16:19:26.7174 1 Info AppStartupModel [1] CommandLine Arguments
2016-02-05 16:19:26.7174 1 Info AppStartupModel CommandLine Argument:[C:\Users\Elizabeth-2\AppData\Local\Proclaim\System2\Proclaim.exe]
2016-02-05 16:19:27.6315 1 Info OurApp Showing startup window at 29.601 seconds.
2016-02-05 16:19:27.6685 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\ErrorReportManager\ErrorReportManager.db
2016-02-05 16:19:27.6855 1 Info AppModel App is now idle.
2016-02-05 16:19:27.7075 1 Info ElementUtility Couldn't find focusable item; focus unchanged.
2016-02-05 16:19:47.8056 16 Error ApplicationUtility Error handling response (GET https://accountsapi.logos.com/v1/users/me). ~WebException: Unable to connect to the remote server
2016-02-05 16:19:47.8056 16 Error AccountManager Caught WebServiceException while trying to get current user: Libronix.Utility.Net.WebServiceException: Error handling response. Request: GET https://accountsapi.logos.com/v1/users/me ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: An established connection was aborted by the software in your host machine 192.58.0.2:443
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at Libronix.Utility.Net.HttpWebRequestUtility.DoGetHttpResponse(Func`1 fnGetResponse)
at Libronix.Utility.Net.WebServiceRequestBase`1.DoGetResponse(HttpWebRequest webRequest, Func`2 getWebResponse, IWorkState workState)
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)
--- End of inner exception stack trace ---
at Libronix.Utility.Net.WebServiceRequestBase`1.GetResponse(IWorkState workState)
at Logos.AccountServices.V1.Client.AccountServicesClient.GetCurrentUser(String showAs)
at Logos.Proclaim.Common.AccountManager.<VerifyLoginWork>d__7.MoveNext()
2016-02-05 16:19:47.8056 1 Warn AppStartupModel Unable to contact server for cookie verification, starting the app anyway.
2016-02-05 16:19:47.8216 1 Info AppModel Initializing Proclaim services. (Data Folder = C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr)
2016-02-05 16:19:47.8666 1 Info PreferencesManager Opening PreferencesManager in C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\OnlinePreferencesManager.
2016-02-05 16:19:47.8666 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\OnlinePreferencesManager\PreferencesManager.db
2016-02-05 16:19:47.8666 1 Info PreferencesManager Opening PreferencesManager in C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\LocalApplicationPreferencesManager.
2016-02-05 16:19:47.8666 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\LocalApplicationPreferencesManager\PreferencesManager.db
2016-02-05 16:19:47.8856 1 Info CommonModule (Timed) Creating survey manager.
2016-02-05 16:19:48.0176 1 Info CommonModule (131ms) Creating survey manager.
2016-02-05 16:19:48.0176 1 Info CommonModule (Timed) Creating media manager.
2016-02-05 16:19:48.0176 1 Info CommonModule (Timed) Creating media file manager.
2016-02-05 16:19:48.0256 1 Info MediaFileManager Opening MediaFileManager in C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\MediaFileManager.
2016-02-05 16:19:48.0256 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\MediaFileManager\MediaFileManager.db
2016-02-05 16:19:48.0256 1 Info CommonModule (8ms) Creating media file manager.
2016-02-05 16:19:48.0517 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\MediaManager\MediaManager.db
2016-02-05 16:19:48.0537 1 Info CommonModule (34ms) Creating media manager.
2016-02-05 16:19:48.0537 1 Info CommonModule (Timed) Creating TouchPoints Database manager
2016-02-05 16:19:48.0737 1 Info SQLiteUtility Checking for corruption in C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\TouchPointsManager\TouchPointsManager.db
2016-02-05 16:19:48.0737 1 Info SQLiteUtility pragma integrity_check returned: ok
2016-02-05 16:19:48.0737 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\TouchPointsManager\TouchPointsManager.db
2016-02-05 16:19:48.0737 1 Info CommonModule (13ms) Creating TouchPoints Database manager
2016-02-05 16:19:48.0977 1 Info CommonModule (Timed) Creating sermon recording manager.
2016-02-05 16:19:48.1037 1 Info SermonRecordingManager Opening SermonRecordingManager in C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\SermonRecordingManager.
2016-02-05 16:19:48.1037 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\SermonRecordingManager\SermonRecordingManager.db
2016-02-05 16:19:48.1037 1 Info SermonRecordingManager (Timed) Db cleanup
2016-02-05 16:19:48.1167 1 Info SermonRecordingManager (2ms) Db cleanup
2016-02-05 16:19:48.1167 1 Info CommonModule (19ms) Creating sermon recording manager.
2016-02-05 16:19:48.1477 1 Info CommonModule (Timed) Creating slide cache manager.
2016-02-05 16:19:48.1477 1 Info SlideCacheManager Opening SlideCacheManager in C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\SlideCacheManager.
2016-02-05 16:19:48.1477 1 Info CommonModule (10ms) Creating slide cache manager.
2016-02-05 16:19:48.1637 1 Info CommonModule (Timed) Creating presentation manager.
2016-02-05 16:19:48.1637 1 Info PresentationManager Opening PresentationManager in C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\PresentationManager.
2016-02-05 16:19:48.1637 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\PresentationManager\PresentationManager.db
2016-02-05 16:19:48.1807 1 Info CommonModule (17ms) Creating presentation manager.
2016-02-05 16:19:48.1807 1 Info CommonModule (Timed) Creating license manager.
2016-02-05 16:19:48.1947 1 Info ClientLicenseManager Opening LicenseManager in C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\LicenseManager.
2016-02-05 16:19:48.1947 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\LicenseManager\LicenseManager.db
2016-02-05 16:19:48.1947 1 Info CommonModule (16ms) Creating license manager.
2016-02-05 16:19:48.2627 1 Info CommonModule (Timed) Creating upload manager.
2016-02-05 16:19:48.2727 1 Info UploadManager Opening UploadManager in C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\UploadManager.
2016-02-05 16:19:48.2727 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\UploadManager\UploadManager.db
2016-02-05 16:19:48.2957 1 Info CommonModule (32ms) Creating upload manager.
2016-02-05 16:19:48.3327 1 Info SlideCacheManager (Timed) Initializing.
2016-02-05 16:19:48.3357 1 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Data\uuxelzqt.dgr\SlideCacheManager\SlideCacheManager.db
2016-02-05 16:19:48.3357 1 Info SlideCacheManager (7ms) Initializing.
2016-02-05 16:19:48.3357 1 Info SlideCacheManager (Timed) Expiring slide cache.
2016-02-05 16:19:48.3507 1 Info SlideCacheManager Removed 0 records
2016-02-05 16:19:48.3507 1 Info SlideCacheManager (2ms) Expiring slide cache.
2016-02-05 16:19:48.3957 1 Info SyncManager Adding sync client: PreferencesSyncItem
2016-02-05 16:19:48.3997 1 Info SyncManager Adding sync client: PresentationSyncItemDto
2016-02-05 16:19:48.4247 1 Info SyncManager Starting sync manager thread.
2016-02-05 16:19:48.4377 22 Info SyncManager Sync manager thread started.
2016-02-05 16:19:48.4727 22 Info SyncManager Requesting sync on all sync clients
2016-02-05 16:19:48.4947 5 Info AppStartupModel (Timed) Clearing MediaFileManager cache.
2016-02-05 16:19:48.4947 5 Info AppStartupModel (3ms) Clearing MediaFileManager cache.
2016-02-05 16:19:48.5087 5 Info LocalFileDatabase Found existing database at C:\Users\Elizabeth-2\AppData\Local\Proclaim\Telemetry\Telemetry.db
2016-02-05 16:19:49.0107 5 Info AppStartupModel (Timed) Updating stock media.
2016-02-05 16:19:49.0277 22 Info SyncClient Downloading items for PreferencesSyncItem
2016-02-05 16:19:49.5377 22 Info SyncClient New last known milestones: {"permissionMilestone":"6","itemMilestone":"10225810"}
2016-02-05 16:19:49.7137 22 Info SyncClient Downloading items for PresentationSyncItemDto
2016-02-05 16:19:50.1098 5 Info AppStartupModel (1099ms) Updating stock media.
2016-02-05 16:19:50.2178 22 Info SyncClient Unchanged last known milestones: {"permissionMilestone":"6","itemMilestone":"3445"}
2016-02-05 16:19:50.2238 22 Info SyncManager Finished requesting sync on all sync clients. Summary of elapsed times:
2016-02-05 16:19:51.4918 1 Info AppModel App is no longer idle.
2016-02-05 16:19:52.7089 1 Info ServiceItem RaiseRegenerationNeeded for [LOGO]
2016-02-05 16:19:52.8109 1 Info ServiceItemViewModel Service item 'LOGO' regenerating [0] slides now. RenderVersion: 0001-01-01T00:00:00.0000000
2016-02-05 16:19:52.8999 29 Info ContentSlideElementGenerator GenerateSlideElements richTextTargetSize -
2016-02-05 16:19:52.9599 1 Info ServiceItem RaiseRegenerationNeeded for [OSB QUICKSCREEN]
2016-02-05 16:19:52.9599 1 Info ServiceItem RaiseRegenerationNeeded for [OSB QUICKSCREEN]
2016-02-05 16:19:53.0149 1 Info ServiceItemViewModel Service item 'OSB QUICKSCREEN' regenerating [0] slides now. RenderVersion: 2016-02-05T16:19:52.9599814Z
2016-02-05 16:19:53.0339 1 Info ServiceItem Setting ServiceItem.Id=6eaa32d2-c3de-4255-a65b-a45769df93cb MediaItems={8f124f09-57b2-4217-ba03-ab3f1a6dfb0d}
2016-02-05 16:19:53.0339 1 Info ServiceItem RaiseRegenerationNeeded for [OSB QUICKSCREEN]
2016-02-05 16:19:53.0339 1 Info ServiceItem RaiseRegenerationNeeded for [BLANK QUICKSCREEN]
2016-02-05 16:19:53.0339 1 Info ServiceItemViewModel Service item 'BLANK QUICKSCREEN' regenerating [0] slides now. RenderVersion: 0001-01-01T00:00:00.0000000
2016-02-05 16:19:53.0339 1 Info ServiceItem RaiseRegenerationNeeded for [Blank ]
2016-02-05 16:19:53.0339 1 Info ServiceItemViewModel Service item 'Blank ' regenerating [0] slides now. RenderVersion: 2015-10-15T19:09:38.3040000Z
2016-02-05 16:19:53.0459 1 Info ServiceItem RaiseRegenerationNeeded for [Before The Throne Of God Above]
2016-02-05 16:19:53.0459 1 Info ServiceItemViewModel Service item 'Before The Throne Of God Above' regenerating [0] slides now. RenderVersion: 2016-02-04T22:01:09.7720000Z
2016-02-05 16:19:53.2459 1 Info ServiceItem RaiseRegenerationNeeded for [Blank]
2016-02-05 16:19:53.2459 1 Info ServiceItemViewModel Service item 'Blank' regenerating [0] slides now. RenderVersion: 2015-07-16T19:05:35.9990000Z
2016-02-05 16:19:53.2459 1 Info ServiceItem RaiseRegenerationNeeded for [Stop Recording]
2016-02-05 16:19:53.2459 29 Info ContentSlideElementGenerator GenerateSlideElements richTextTargetSize - 1700,930
2016-02-05 16:19:53.2569 1 Info ServiceItem RaiseRegenerationNeeded for [desiringGod]
2016-02-05 16:19:53.2569 1 Info ServiceItemViewModel Service item 'desiringGod' regenerating [0] slides now. RenderVersion: 2016-02-05T00:18:10.3870000Z
2016-02-05 16:19:53.2569 1 Info ServiceItem RaiseRegenerationNeeded for [Video3 from cc]
2016-02-05 16:19:53.2659 1 Info ServiceItemViewModel Service item 'Video3 from cc' regenerating [0] slides now. RenderVersion: 2016-02-05T15:50:25.9570000Z
2016-02-05 16:19:53.2659 1 Info ServiceItem RaiseRegenerationNeeded for [Video]
2016-02-05 16:19:53.2659 1 Info ServiceItemViewModel Service item 'Video' regenerating [0] slides now. RenderVersion: 2016-02-05T15:24:45.0180000Z
2016-02-05 16:19:53.2659 1 Info ServiceItem RaiseRegenerationNeeded for [Blank (Sermon)]
2016-02-05 16:19:53.2659 1 Info ServiceItemViewModel Service item 'Blank (Sermon)' regenerating [0] slides now. RenderVersion: 2015-12-27T16:46:31.9240000Z
2016-02-05 16:19:53.2659 1 Info ServiceItem RaiseRegenerationNeeded for [Start Recording]
2016-02-05 16:19:53.2659 29 Info ContentSlideElementGenerator GenerateSlideElements richTextTargetSize - 1700,930
2016-02-05 16:19:53.2659 1 Info ServiceItem RaiseRegenerationNeeded for [Blank]
2016-02-05 16:19:53.2659 1 Info ServiceItemViewModel Service item 'Blank' regenerating [0] slides now. RenderVersion: 2016-01-21T15:28:45.5300000Z
2016-02-05 16:19:53.2659 29 Info ContentSlideElementGenerator GenerateSlideElements richTextTargetSize - 1700,930
2016-02-05 16:19:53.2659 1 Info ServiceItem RaiseRegenerationNeeded for [By Grace Alone]
2016-02-05 16:19:53.2659 1 Info ServiceItemViewModel Service item 'By Grace Alone' regenerating [0] slides now. RenderVersion: 2016-02-04T21:35:43.0550000Z
2016-02-05 16:19:53.2659 1 Info ServiceItem RaiseRegenerationNeeded for [Blank ]
2016-02-05 16:19:53.2659 1 Info ServiceItemViewModel Service item 'Blank ' regenerating [0] slides now. RenderVersion: 2015-08-28T18:43:49.1940000Z
2016-02-05 16:19:53.2659 1 Info ServiceItem RaiseRegenerationNeeded for [Psalm 18:1–3, 30-33]
2016-02-05 16:19:53.2950 1 Info ServiceItemViewModel Service item 'Psalm 18:1–3, 30-33' regenerating [0] slides now. RenderVersion: 2016-02-04T21:52:27.4600000Z
2016-02-05 16:19:53.2980 1 Info ServiceItem RaiseRegenerationNeeded for [Blank ]
2016-02-05 16:19:53.2980 1 Info ServiceItemViewModel Service item 'Blank ' regenerating [0] slides now. RenderVersion: 2015-12-22T01:12:57.4880000Z
2016-02-05 16:19:53.2980 1 Info ServiceItem RaiseRegenerationNeeded for [Open The Eyes Of My Heart]
2016-02-05 16:19:53.2980 1 Info ServiceItemViewModel Service item 'Open The Eyes Of My Heart' regenerating [0] slides now. RenderVersion: 2016-02-04T21:57:09.3880000Z
2016-02-05 16:19:53.2980 1 Info ServiceItem RaiseRegenerationNeeded for [Blank]
2016-02-05 16:19:53.2980 1 Info ServiceItemViewModel Service item 'Blank' regenerating [0] slides now. RenderVersion: 2016-02-04T21:48:18.7860000Z
2016-02-05 16:19:53.2980 1 Info ServiceItem RaiseRegenerationNeeded for [Our Great Savior]
2016-02-05 16:19:53.2980 1 Info ServiceItemViewModel Service item 'Our Great Savior' regenerating [0] slides now. RenderVersion: 2016-02-04T21:56:40.9910000Z
2016-02-05 16:19:53.2980 1 Info ServiceItem RaiseRegenerationNeeded for [Blank]
2016-02-05 16:19:53.3110 1 Info ServiceItemViewModel Service item 'Blank' regenerating [0] slides now. RenderVersion: 2016-01-14T18:42:12.3800000Z
2016-02-05 16:19:53.3110 1 Info ServiceItem RaiseRegenerationNeeded for [He Is Exalted]
2016-02-05 16:19:53.3110 1 Info ServiceItemViewModel Service item 'He Is Exalted' regenerating [0] slides now. RenderVersion: 2016-02-04T21:34:36.6230000Z
2016-02-05 16:19:53.3110 1 Info ServiceItem RaiseRegenerationNeeded for [Blank]
2016-02-05 16:19:53.3110 1 Info ServiceItemViewModel Service item 'Blank' regenerating [0] slides now. RenderVersion: 2015-04-09T02:54:22.1810000Z
2016-02-05 16:19:53.3110 1 Info ServiceItem RaiseRegenerationNeeded for [Preparation for Worship ]
2016-02-05 16:19:53.3110 1 Info ServiceItemViewModel Service item 'Preparation for Worship ' regenerating [0] slides now. RenderVersion: 2016-02-04T21:33:49.6520000Z
2016-02-05 16:19:53.3110 1 Info ServiceItem RaiseRegenerationNeeded for [Silence Phones]
2016-02-05 16:19:53.3110 1 Info ServiceItemViewModel Service item 'Silence Phones' regenerating [0] slides now. RenderVersion: 2015-12-22T20:58:19.5550000Z
2016-02-05 16:19:53.3320 1 Info ServiceItem RaiseRegenerationNeeded for [Image Slideshow]
2016-02-05 16:19:53.3430 1 Info ServiceItemViewModel Service item 'Image Slideshow' regenerating [0] slides now. RenderVersion: 2016-02-04T16:40:07.4160000Z
2016-02-05 16:19:53.3430 1 Info ServiceItem RaiseRegenerationNeeded for [Logo Welcome]
2016-02-05 16:19:53.3430 1 Info ServiceItemViewModel Service item 'Logo Welcome' regenerating [0] slides now. RenderVersion: 2015-12-03T15:54:00.4170000Z
2016-02-05 16:19:53.9690 1 Info AudioController Stopping Audio
2016-02-05 16:19:54.9650 1 Warn WpfDataBinding System.Windows.Data Warning: 40 : BindingExpression path error: 'OpenInMediaCreatorBehavior' property not found on 'object' ''MediaEditorPaneViewModel' (HashCode=10849842)'. BindingExpression:Path=MediaEditor.OpenInMediaCreatorBehavior; DataItem='ContentServiceItemEditorPaneViewModel' (HashCode=37142946); target element is 'Grid' (Name=''); target property is 'MergedCommandBindings' (type 'Object')
2016-02-05 16:19:55.6531 1 Info WebBrowserFactory Initializing CEF with Locale:[en-US]
2016-02-05 16:19:56.1291 1 Info AppStartupModel Startup completed, showing Completed now.
2016-02-05 16:19:56.1671 1 Info SlideCacheManager HasSlideData({ ServiceItemId=53cdef13-54ff-4556-ba0d-cb59e36e5c0d, SlideIndex=0, AspectRatio=SixteenByNine, Version=0001-01-01T00:00:00.0000000 }) : False
2016-02-05 16:19:56.2421 1 Info PresentationSlideViewModel Starting slide 'LOGO' [0] RenderVersion: 0001-01-01T00:00:00.0000000
2016-02-05 16:19:56.2701 39 Info PresentationSlideViewModel (Timed) Generating foreground and thumbnail.
2016-02-05 16:19:56.2701 1 Info PresentationSlideViewModel Starting slide 'OSB QUICKSCREEN' [0] RenderVersion: 0001-01-01T00:00:00.0000000
2016-02-05 16:19:56.2701 1 Info ServiceItem Deleting [0] previously detected signals from ServiceItem: [OSB QUICKSCREEN]
2016-02-05 16:19:56.2761 1 Info PresentationSlideViewModel Starting slide 'BLANK QUICKSCREEN' [0] RenderVersion: 0001-01-01T00:00:00.0000000
2016-02-05 16:19:56.2761 1 Info SlideCacheManager HasSlideData({ ServiceItemId=0ef38f53-bb92-445e-8e33-3383498b5ab5, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-07-16T19:05:35.9990000Z }) : True
2016-02-05 16:19:56.2761 1 Info PresentationSlideViewModel Starting slide 'Blank' [0] RenderVersion: 2015-07-16T19:05:35.9990000Z
2016-02-05 16:19:56.2761 1 Info SlideCacheManager HasSlideData({ ServiceItemId=8f6b1445-d57e-472f-b162-0c62ad8cdcb1, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-05T00:18:10.3870000Z }) : True
2016-02-05 16:19:56.2761 1 Info PresentationSlideViewModel Starting slide 'desiringGod' [0] RenderVersion: 2016-02-05T00:18:10.3870000Z
2016-02-05 16:19:56.2761 1 Info SlideCacheManager HasSlideData({ ServiceItemId=bd0575d7-b90a-4b27-b6af-3621f819e7d5, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-05T15:50:25.9570000Z }) : True
2016-02-05 16:19:56.2761 1 Info PresentationSlideViewModel Starting slide 'Video3 from cc' [0] RenderVersion: 2016-02-05T15:50:25.9570000Z
2016-02-05 16:19:56.2761 1 Info SlideCacheManager HasSlideData({ ServiceItemId=9acc51c4-cf97-4c53-ad7f-f8c214a33ee2, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-27T16:46:31.9240000Z }) : True
2016-02-05 16:19:56.2761 1 Info PresentationSlideViewModel Starting slide 'Blank (Sermon)' [0] RenderVersion: 2015-12-27T16:46:31.9240000Z
2016-02-05 16:19:56.2911 1 Info SlideCacheManager HasSlideData({ ServiceItemId=0fb16d61-5c9e-43d6-98cf-d1395cd56b01, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-01-21T15:28:45.5300000Z }) : True
2016-02-05 16:19:56.2911 1 Info PresentationSlideViewModel Starting slide 'Blank' [0] RenderVersion: 2016-01-21T15:28:45.5300000Z
2016-02-05 16:19:56.2911 13 Info SlideCacheManager GetSlideData({ ServiceItemId=0fb16d61-5c9e-43d6-98cf-d1395cd56b01, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-01-21T15:28:45.5300000Z })
2016-02-05 16:19:56.2911 29 Info ContentSlideElementGenerator GenerateSlideElements richTextTargetSize - 1700,930
2016-02-05 16:19:56.2911 30 Info ContentSlideElementGenerator GenerateSlideElements richTextTargetSize - 1700,930
2016-02-05 16:19:56.2911 30 Info ContentSlideElementGenerator GenerateSlideElements richTextTargetSize - 1700,930
2016-02-05 16:19:56.3431 1 Info SlideCacheManager HasSlideData({ ServiceItemId=f87096ea-5b61-4669-a243-8d6f833e8513, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:35:43.0550000Z }) : True
2016-02-05 16:19:56.3431 1 Info SlideCacheManager HasSlideData({ ServiceItemId=f87096ea-5b61-4669-a243-8d6f833e8513, SlideIndex=1, AspectRatio=SixteenByNine, Version=2016-02-04T21:35:43.0550000Z }) : True
2016-02-05 16:19:56.3431 1 Info SlideCacheManager HasSlideData({ ServiceItemId=f87096ea-5b61-4669-a243-8d6f833e8513, SlideIndex=2, AspectRatio=SixteenByNine, Version=2016-02-04T21:35:43.0550000Z }) : True
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2016-02-05 16:19:56.6321 39 Info PresentationSlideViewModel (Timed) Generating foreground and thumbnail.
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2016-02-05 16:19:56.7601 39 Info PresentationSlideViewModel (127ms) Generating foreground and thumbnail.
2016-02-05 16:19:56.9192 1 Info PresentationSlideViewModel Done generating slide BLANK QUICKSCREEN [0]
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2016-02-05 16:24:56.0692 1 Info AppModel App is now idle.
2016-02-05 16:26:57.6691 46 Info SlideCacheManager GetSlideData({ ServiceItemId=9acc51c4-cf97-4c53-ad7f-f8c214a33ee2, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-27T16:46:31.9240000Z })
2016-02-05 16:26:57.7611 48 Info SlideCacheManager GetSlideData({ ServiceItemId=802589f2-98c5-42ba-aa2b-ad53c659de32, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-05T15:24:45.0180000Z })
2016-02-05 16:26:57.7611 40 Info SlideCacheManager GetSlideData({ ServiceItemId=8f6b1445-d57e-472f-b162-0c62ad8cdcb1, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-05T00:18:10.3870000Z })
2016-02-05 16:26:57.7611 47 Info SlideCacheManager GetSlideData({ ServiceItemId=bd0575d7-b90a-4b27-b6af-3621f819e7d5, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-05T15:50:25.9570000Z })
2016-02-05 16:26:57.8522 47 Info SlideCacheManager GetSlideData({ ServiceItemId=0ef38f53-bb92-445e-8e33-3383498b5ab5, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-07-16T19:05:35.9990000Z })
2016-02-05 16:26:57.8522 48 Info SlideCacheManager GetSlideData({ ServiceItemId=17c71100-172b-4ec6-89be-a844e175ca55, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T22:01:09.7720000Z })
2016-02-05 16:26:57.8522 45 Info SlideCacheManager GetSlideData({ ServiceItemId=d6251c54-ccba-4986-aec9-0d5a09499b52, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-10-15T19:09:38.3040000Z })
2016-02-05 16:26:57.9202 1 Info PresentationSlideViewModel Slide [7d322aff-f361-450f-a90f-13b63c5c81ba] [9] deactivated.
2016-02-05 16:26:57.9202 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=7d322aff-f361-450f-a90f-13b63c5c81ba, SlideIndex=9, AspectRatio=SixteenByNine, Version=2016-02-04T16:40:07.4160000Z }). Cache hit
2016-02-05 16:26:57.9202 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=7d322aff-f361-450f-a90f-13b63c5c81ba, SlideIndex=9, AspectRatio=SixteenByNine, Version=2016-02-04T16:40:07.4160000Z }). Cache hit
2016-02-05 16:26:57.9202 1 Info PresentationSlideViewModel Slide [18b891ba-4c5f-44cb-b355-be8f9e55ac4a] [0] deactivated.
2016-02-05 16:26:57.9202 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=18b891ba-4c5f-44cb-b355-be8f9e55ac4a, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-22T20:58:19.5550000Z }). Cache hit
2016-02-05 16:26:57.9202 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=18b891ba-4c5f-44cb-b355-be8f9e55ac4a, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-22T20:58:19.5550000Z }). Cache hit
2016-02-05 16:26:57.9202 1 Info PresentationSlideViewModel Slide [f708771a-edce-4132-ad48-c3cbc502f8e9] [0] deactivated.
2016-02-05 16:26:57.9202 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f708771a-edce-4132-ad48-c3cbc502f8e9, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:33:49.6520000Z }). Cache hit
2016-02-05 16:26:57.9202 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f708771a-edce-4132-ad48-c3cbc502f8e9, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:33:49.6520000Z }). Cache hit
2016-02-05 16:26:57.9202 1 Info PresentationSlideViewModel Slide [f5338760-0ccf-4fb2-8195-593c452aff2e] [0] deactivated.
2016-02-05 16:26:57.9202 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f5338760-0ccf-4fb2-8195-593c452aff2e, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-04-09T02:54:22.1810000Z }). Cache hit
2016-02-05 16:26:57.9202 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f5338760-0ccf-4fb2-8195-593c452aff2e, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-04-09T02:54:22.1810000Z }). Cache hit
2016-02-05 16:26:57.9358 1 Info PresentationSlideViewModel Slide [1eb23769-3ee2-4431-a830-be869eb9f229] [0] deactivated.
2016-02-05 16:26:57.9358 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=1eb23769-3ee2-4431-a830-be869eb9f229, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:34:36.6230000Z }). Cache hit
2016-02-05 16:26:57.9358 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=1eb23769-3ee2-4431-a830-be869eb9f229, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:34:36.6230000Z }). Cache hit
2016-02-05 16:26:57.9514 1 Info PresentationSlideViewModel Slide [ac8e92e0-07b1-4732-becc-53c379ed89f4] [0] deactivated.
2016-02-05 16:26:57.9514 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=ac8e92e0-07b1-4732-becc-53c379ed89f4, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-01-14T18:42:12.3800000Z }). Cache hit
2016-02-05 16:26:57.9514 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=ac8e92e0-07b1-4732-becc-53c379ed89f4, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-01-14T18:42:12.3800000Z }). Cache hit
2016-02-05 16:26:57.9514 1 Info PresentationSlideViewModel Slide [3a274d47-c650-4f9f-afe2-8ba25b673bc1] [0] deactivated.
2016-02-05 16:26:57.9514 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=3a274d47-c650-4f9f-afe2-8ba25b673bc1, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:56:40.9910000Z }). Cache hit
2016-02-05 16:26:57.9514 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=3a274d47-c650-4f9f-afe2-8ba25b673bc1, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:56:40.9910000Z }). Cache hit
2016-02-05 16:26:57.9514 1 Info PresentationSlideViewModel Slide [5f22066e-fa53-46a6-88da-58be65413c5e] [0] deactivated.
2016-02-05 16:26:57.9514 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=5f22066e-fa53-46a6-88da-58be65413c5e, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:48:18.7860000Z }). Cache hit
2016-02-05 16:26:57.9514 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=5f22066e-fa53-46a6-88da-58be65413c5e, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:48:18.7860000Z }). Cache hit
2016-02-05 16:26:57.9514 1 Info PresentationSlideViewModel Slide [ff89205b-5b9b-4a63-8dfc-4135569a2409] [0] deactivated.
2016-02-05 16:26:57.9514 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=ff89205b-5b9b-4a63-8dfc-4135569a2409, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:57:09.3880000Z }). Cache hit
2016-02-05 16:26:57.9514 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=ff89205b-5b9b-4a63-8dfc-4135569a2409, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:57:09.3880000Z }). Cache hit
2016-02-05 16:26:57.9514 1 Info PresentationSlideViewModel Slide [b9236f67-45df-439a-a47c-9862aa598c48] [0] deactivated.
2016-02-05 16:26:57.9514 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=b9236f67-45df-439a-a47c-9862aa598c48, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-22T01:12:57.4880000Z }). Cache hit
2016-02-05 16:26:57.9514 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=b9236f67-45df-439a-a47c-9862aa598c48, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-22T01:12:57.4880000Z }). Cache hit
2016-02-05 16:26:57.9826 1 Info PresentationSlideViewModel Slide [b2f6619b-5fde-42ed-8c9e-8221d59a6f57] [0] deactivated.
2016-02-05 16:26:57.9826 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=b2f6619b-5fde-42ed-8c9e-8221d59a6f57, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:52:27.4600000Z }). Cache hit
2016-02-05 16:26:57.9826 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=b2f6619b-5fde-42ed-8c9e-8221d59a6f57, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:52:27.4600000Z }). Cache hit
2016-02-05 16:27:01.2056 1 Info AppModel App is no longer idle.
2016-02-05 16:27:01.2056 22 Info SyncManager Requesting sync on all sync clients
2016-02-05 16:27:01.2066 22 Info SyncClient Downloading items for PreferencesSyncItem
2016-02-05 16:27:01.2326 1 Info ElementUtility Couldn't find default focus; focus set to first focusable item.
2016-02-05 16:27:01.9467 22 Info SyncClient New last known milestones: {"permissionMilestone":"6","itemMilestone":"10225867"}
2016-02-05 16:27:01.9467 22 Info SyncClient Downloading items for PresentationSyncItemDto
2016-02-05 16:27:02.4057 22 Info SyncClient Unchanged last known milestones: {"permissionMilestone":"6","itemMilestone":"3445"}
2016-02-05 16:27:02.4057 22 Info SyncManager Finished requesting sync on all sync clients. Summary of elapsed times:
2016-02-05 16:27:04.1219 1 Info SermonRecordingManager Begin OnAir RecordingSession
2016-02-05 16:27:04.2467 1 Info OnAirManager Starting presentation {Id=3dbe2342-4013-476c-bdd3-926b54a504d2, PresentationId=4507c014-1fca-43bb-b599-bfd79870bb07, StartTime=02/05/2016 16:14:57, StartingSlideCount=87, Step=5}
2016-02-05 16:27:04.2623 1 Info OnAirStatusBarViewModel OnAirStatusChanged - [OnAir]
2016-02-05 16:27:04.2623 1 Info WebSyncManager Connecting client.
2016-02-05 16:27:04.2935 45 Info WebSyncManager Subscribing to channel /onair/3dbe2342-4013-476c-bdd3-926b54a504d2/statusRequested
2016-02-05 16:27:04.3091 45 Info WebSyncManager Subscribe.OnSuccess - Channel=/onair/3dbe2342-4013-476c-bdd3-926b54a504d2/statusRequested
2016-02-05 16:27:04.3091 45 Info WebSyncManager Subscribing to channel /onair/3dbe2342-4013-476c-bdd3-926b54a504d2/statusChangedSubscribersChanged
2016-02-05 16:27:04.3091 45 Info WebSyncManager Subscribe.OnSuccess - Channel=/onair/3dbe2342-4013-476c-bdd3-926b54a504d2/statusChangedSubscribersChanged
2016-02-05 16:27:04.3091 45 Info WebSyncManager Subscribing to channel /onair/3dbe2342-4013-476c-bdd3-926b54a504d2/signaledSubscribersChanged
2016-02-05 16:27:04.3091 45 Info WebSyncManager Subscribe.OnSuccess - Channel=/onair/3dbe2342-4013-476c-bdd3-926b54a504d2/signaledSubscribersChanged
2016-02-05 16:27:04.3091 45 Info WebSyncManager Subscribing to channel /onair/3dbe2342-4013-476c-bdd3-926b54a504d2/votesChanged
2016-02-05 16:27:04.3091 45 Info WebSyncManager Subscribe.OnSuccess - Channel=/onair/3dbe2342-4013-476c-bdd3-926b54a504d2/votesChanged
2016-02-05 16:27:04.4963 47 Info WebSyncManager Connect.OnSuccess - ClientId=00000000-0000-0000-0000-000000000000
2016-02-05 16:27:04.5119 46 Info SlideCacheManager GetSlideData({ ServiceItemId=7d322aff-f361-450f-a90f-13b63c5c81ba, SlideIndex=9, AspectRatio=SixteenByNine, Version=2016-02-04T16:40:07.4160000Z })
2016-02-05 16:27:04.5119 49 Info SlideCacheManager GetSlideData({ ServiceItemId=18b891ba-4c5f-44cb-b355-be8f9e55ac4a, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-22T20:58:19.5550000Z })
2016-02-05 16:27:04.5119 45 Info SlideCacheManager GetSlideData({ ServiceItemId=f708771a-edce-4132-ad48-c3cbc502f8e9, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:33:49.6520000Z })
2016-02-05 16:27:04.5119 48 Info SlideCacheManager GetSlideData({ ServiceItemId=1eb23769-3ee2-4431-a830-be869eb9f229, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:34:36.6230000Z })
2016-02-05 16:27:04.5119 40 Info SlideCacheManager GetSlideData({ ServiceItemId=f5338760-0ccf-4fb2-8195-593c452aff2e, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-04-09T02:54:22.1810000Z })
2016-02-05 16:27:04.5465 50 Info SlideCacheManager GetSlideData({ ServiceItemId=ac8e92e0-07b1-4732-becc-53c379ed89f4, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-01-14T18:42:12.3800000Z })
2016-02-05 16:27:04.5465 32 Info SlideCacheManager GetSlideData({ ServiceItemId=3a274d47-c650-4f9f-afe2-8ba25b673bc1, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:56:40.9910000Z })
2016-02-05 16:27:04.5465 35 Info SlideCacheManager GetSlideData({ ServiceItemId=5f22066e-fa53-46a6-88da-58be65413c5e, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:48:18.7860000Z })
2016-02-05 16:27:04.5465 33 Info SlideCacheManager GetSlideData({ ServiceItemId=ff89205b-5b9b-4a63-8dfc-4135569a2409, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:57:09.3880000Z })
2016-02-05 16:27:04.5465 34 Info SlideCacheManager GetSlideData({ ServiceItemId=b9236f67-45df-439a-a47c-9862aa598c48, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-22T01:12:57.4880000Z })
2016-02-05 16:27:04.5621 36 Info SlideCacheManager GetSlideData({ ServiceItemId=b2f6619b-5fde-42ed-8c9e-8221d59a6f57, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:52:27.4600000Z })
2016-02-05 16:27:04.7327 1 Info OnAirManager Update: step 5->6 {PresentationId=4507c014-1fca-43bb-b599-bfd79870bb07, PresentationRevision=3444, ServiceItem={Id=ebb951ec-9468-4897-884c-52132856dd89}, SlideIndex=0, QuickScreen=None, VideoState=}
2016-02-05 16:27:04.7987 1 Info AudioController Stopping Audio
2016-02-05 16:27:04.9037 1 Info PresentationSlideViewModel Slide [17c71100-172b-4ec6-89be-a844e175ca55] [0] deactivated.
2016-02-05 16:27:04.9037 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=17c71100-172b-4ec6-89be-a844e175ca55, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T22:01:09.7720000Z }). Cache hit
2016-02-05 16:27:04.9037 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=17c71100-172b-4ec6-89be-a844e175ca55, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T22:01:09.7720000Z }). Cache hit
2016-02-05 16:27:04.9037 1 Info PresentationSlideViewModel Slide [d6251c54-ccba-4986-aec9-0d5a09499b52] [0] deactivated.
2016-02-05 16:27:04.9037 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=d6251c54-ccba-4986-aec9-0d5a09499b52, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-10-15T19:09:38.3040000Z }). Cache hit
2016-02-05 16:27:04.9037 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=d6251c54-ccba-4986-aec9-0d5a09499b52, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-10-15T19:09:38.3040000Z }). Cache hit
2016-02-05 16:27:04.9237 1 Info PresentationSlideViewModel Slide [0ef38f53-bb92-445e-8e33-3383498b5ab5] [0] deactivated.
2016-02-05 16:27:04.9237 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=0ef38f53-bb92-445e-8e33-3383498b5ab5, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-07-16T19:05:35.9990000Z }). Cache hit
2016-02-05 16:27:04.9237 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=0ef38f53-bb92-445e-8e33-3383498b5ab5, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-07-16T19:05:35.9990000Z }). Cache hit
2016-02-05 16:27:05.2718 31 Info OnAirPresentationWebSyncManager Follower count changed data received: {"clients":[]}
2016-02-05 16:27:05.2718 31 Info OnAirStatusBarViewModel OnAirPresentationWebSyncManagerFollowerCountChanged 0
2016-02-05 16:27:05.2818 31 Info OnAirPresentationWebSyncManager Remote controllers changed data received: {"clients":[]}
2016-02-05 16:27:05.2818 31 Info OnAirStatusBarViewModel OnAirPresentationWebSyncManagerRemoteControllersChanged {}
2016-02-05 16:27:05.5828 33 Info SlideCacheManager GetSlideData({ ServiceItemId=0ef38f53-bb92-445e-8e33-3383498b5ab5, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-07-16T19:05:35.9990000Z })
2016-02-05 16:27:05.5828 48 Info SlideCacheManager GetSlideData({ ServiceItemId=17c71100-172b-4ec6-89be-a844e175ca55, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T22:01:09.7720000Z })
2016-02-05 16:27:05.6048 49 Info SlideCacheManager GetSlideData({ ServiceItemId=d6251c54-ccba-4986-aec9-0d5a09499b52, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-10-15T19:09:38.3040000Z })
2016-02-05 16:27:05.6268 1 Info OnAirManager Success: step 5->6 {PresentationId=4507c014-1fca-43bb-b599-bfd79870bb07, PresentationRevision=3444, ServiceItem={Id=ebb951ec-9468-4897-884c-52132856dd89}, SlideIndex=0, QuickScreen=None, VideoState=}
2016-02-05 16:27:05.6678 1 Info PresentationSlideViewModel Slide [7d322aff-f361-450f-a90f-13b63c5c81ba] [9] deactivated.
2016-02-05 16:27:05.6678 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=7d322aff-f361-450f-a90f-13b63c5c81ba, SlideIndex=9, AspectRatio=SixteenByNine, Version=2016-02-04T16:40:07.4160000Z }). Cache hit
2016-02-05 16:27:05.6678 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=7d322aff-f361-450f-a90f-13b63c5c81ba, SlideIndex=9, AspectRatio=SixteenByNine, Version=2016-02-04T16:40:07.4160000Z }). Cache hit
2016-02-05 16:27:05.6998 1 Info PresentationSlideViewModel Slide [18b891ba-4c5f-44cb-b355-be8f9e55ac4a] [0] deactivated.
2016-02-05 16:27:05.6998 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=18b891ba-4c5f-44cb-b355-be8f9e55ac4a, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-22T20:58:19.5550000Z }). Cache hit
2016-02-05 16:27:05.6998 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=18b891ba-4c5f-44cb-b355-be8f9e55ac4a, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-22T20:58:19.5550000Z }). Cache hit
2016-02-05 16:27:05.7158 1 Info PresentationSlideViewModel Slide [f708771a-edce-4132-ad48-c3cbc502f8e9] [0] deactivated.
2016-02-05 16:27:05.7158 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f708771a-edce-4132-ad48-c3cbc502f8e9, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:33:49.6520000Z }). Cache hit
2016-02-05 16:27:05.7158 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f708771a-edce-4132-ad48-c3cbc502f8e9, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:33:49.6520000Z }). Cache hit
2016-02-05 16:27:05.8888 1 Info VideoPlayer [2] Closing media
2016-02-05 16:27:06.0174 1 Info PresentationSlideViewModel Slide [f5338760-0ccf-4fb2-8195-593c452aff2e] [0] deactivated.
2016-02-05 16:27:06.0174 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f5338760-0ccf-4fb2-8195-593c452aff2e, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-04-09T02:54:22.1810000Z }). Cache hit
2016-02-05 16:27:06.0174 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f5338760-0ccf-4fb2-8195-593c452aff2e, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-04-09T02:54:22.1810000Z }). Cache hit
2016-02-05 16:27:06.0330 1 Info PresentationSlideViewModel Slide [1eb23769-3ee2-4431-a830-be869eb9f229] [0] deactivated.
2016-02-05 16:27:06.0330 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=1eb23769-3ee2-4431-a830-be869eb9f229, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:34:36.6230000Z }). Cache hit
2016-02-05 16:27:06.0330 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=1eb23769-3ee2-4431-a830-be869eb9f229, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:34:36.6230000Z }). Cache hit
2016-02-05 16:27:06.0486 1 Info PresentationSlideViewModel Slide [ac8e92e0-07b1-4732-becc-53c379ed89f4] [0] deactivated.
2016-02-05 16:27:06.0486 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=ac8e92e0-07b1-4732-becc-53c379ed89f4, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-01-14T18:42:12.3800000Z }). Cache hit
2016-02-05 16:27:06.0486 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=ac8e92e0-07b1-4732-becc-53c379ed89f4, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-01-14T18:42:12.3800000Z }). Cache hit
2016-02-05 16:27:06.0642 1 Info PresentationSlideViewModel Slide [3a274d47-c650-4f9f-afe2-8ba25b673bc1] [0] deactivated.
2016-02-05 16:27:06.0642 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=3a274d47-c650-4f9f-afe2-8ba25b673bc1, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:56:40.9910000Z }). Cache hit
2016-02-05 16:27:06.0642 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=3a274d47-c650-4f9f-afe2-8ba25b673bc1, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:56:40.9910000Z }). Cache hit
2016-02-05 16:27:06.0642 1 Info PresentationSlideViewModel Slide [5f22066e-fa53-46a6-88da-58be65413c5e] [0] deactivated.
2016-02-05 16:27:06.0642 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=5f22066e-fa53-46a6-88da-58be65413c5e, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:48:18.7860000Z }). Cache hit
2016-02-05 16:27:06.0642 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=5f22066e-fa53-46a6-88da-58be65413c5e, SlideIndex=0, AspectRatio=SixteenByNine, Version=2016-02-04T21:48:18.7860000Z }). Cache hit
2016-02-05 16:27:07.0656 1 Info SermonRecordingManager Start RecordingSession
2016-02-05 16:27:07.0656 1 Info VideoPlayer [2] Opening media
2016-02-05 16:27:07.0656 1 Info VideoPlayer [2][1] Creating MediaPlayer
2016-02-05 16:27:07.0812 1 Info OnAirManager Update: step 6->7 {PresentationId=4507c014-1fca-43bb-b599-bfd79870bb07, PresentationRevision=3444, ServiceItem={Id=ebb951ec-9468-4897-884c-52132856dd89}, SlideIndex=0, QuickScreen=None, VideoState=Playing}
2016-02-05 16:27:07.1436 1 Info VideoPlayer [3] Closing media
2016-02-05 16:27:07.1592 1 Info VideoPlayer [3] Closing media
2016-02-05 16:27:07.1592 1 Info VideoPlayer [3] Closing media
2016-02-05 16:27:07.1592 1 Info OnAirManager Update: step 7->8 {PresentationId=4507c014-1fca-43bb-b599-bfd79870bb07, PresentationRevision=3444, ServiceItem={Id=bd0575d7-b90a-4b27-b6af-3621f819e7d5}, SlideIndex=0, QuickScreen=None, VideoState=Playing}
2016-02-05 16:27:07.1592 1 Info OnAirManager Cancelled update (another update arrived too soon).
2016-02-05 16:27:07.1904 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f87096ea-5b61-4669-a243-8d6f833e8513, SlideIndex=1, AspectRatio=SixteenByNine, Version=2016-02-04T21:35:43.0550000Z }). Cache miss - not yet cached
2016-02-05 16:27:07.2100 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f87096ea-5b61-4669-a243-8d6f833e8513, SlideIndex=2, AspectRatio=SixteenByNine, Version=2016-02-04T21:35:43.0550000Z }). Cache miss - not yet cached
2016-02-05 16:27:07.2150 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f87096ea-5b61-4669-a243-8d6f833e8513, SlideIndex=3, AspectRatio=SixteenByNine, Version=2016-02-04T21:35:43.0550000Z }). Cache miss - not yet cached
2016-02-05 16:27:07.2150 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f87096ea-5b61-4669-a243-8d6f833e8513, SlideIndex=4, AspectRatio=SixteenByNine, Version=2016-02-04T21:35:43.0550000Z }). Cache miss - not yet cached
2016-02-05 16:27:07.2150 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f87096ea-5b61-4669-a243-8d6f833e8513, SlideIndex=5, AspectRatio=SixteenByNine, Version=2016-02-04T21:35:43.0550000Z }). Cache miss - not yet cached
2016-02-05 16:27:07.2150 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f87096ea-5b61-4669-a243-8d6f833e8513, SlideIndex=6, AspectRatio=SixteenByNine, Version=2016-02-04T21:35:43.0550000Z }). Cache miss - not yet cached
2016-02-05 16:27:07.2150 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=f87096ea-5b61-4669-a243-8d6f833e8513, SlideIndex=7, AspectRatio=SixteenByNine, Version=2016-02-04T21:35:43.0550000Z }). Cache miss - not yet cached
2016-02-05 16:27:07.2150 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=17c71100-172b-4ec6-89be-a844e175ca55, SlideIndex=1, AspectRatio=SixteenByNine, Version=2016-02-04T22:01:09.7720000Z }). Cache miss - not yet cached
2016-02-05 16:27:07.2960 1 Info PresentationSlideViewModel Slide [ebb951ec-9468-4897-884c-52132856dd89] [0] deactivated.
2016-02-05 16:27:07.2960 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=ebb951ec-9468-4897-884c-52132856dd89, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-03T15:54:00.4170000Z }). Cache hit
2016-02-05 16:27:07.2960 1 Info SlideCacheManager GetSlideThumbnail({ ServiceItemId=ebb951ec-9468-4897-884c-52132856dd89, SlideIndex=0, AspectRatio=SixteenByNine, Version=2015-12-03T15:54:00.4170000Z }). Cache hit
2016-02-05 16:27:07.9560 1 Info OnAirManager Success: step 7->8 {PresentationId=4507c014-1fca-43bb-b599-bfd79870bb07, PresentationRevision=3444, ServiceItem={Id=bd0575d7-b90a-4b27-b6af-3621f819e7d5}, SlideIndex=0, QuickScreen=None, VideoState=Playing}
2016-02-05 16:27:08.9730 1 Info ElementUtility Couldn't find focusable item; focus unchanged.
2016-02-05 16:27:17.1300 1 Info ElementUtility Couldn't find focusable item; focus unchanged.
2016-02-05 16:27:23.0391 1 Info MainWindowViewModel OnClosing
2016-02-05 16:27:23.0391 1 Info AppModel Waiting for last Sync if necessary.
2016-02-05 16:27:23.0391 1 Info AppModel Sync State:[Idle] done - executing the last Sync finished action.
2016-02-05 16:27:23.0391 1 Info MainWindowViewModel OnClosing is done waiting for final Sync - now updating StartupModel.Status to Aborted to allow app to quit.
2016-02-05 16:27:23.0691 1 Info OurApp OnExit exit code: 0
2016-02-05 16:27:23.1291 1 Info VideoPlayer [4] Closing media
2016-02-05 16:27:23.1291 1 Info VideoPlayer [5] Closing media
2016-02-05 16:27:23.1291 1 Info VideoPlayer [2][1] Destroying MediaPlayer
2016-02-05 16:27:23.1291 1 Info VideoPlayer [2] Closing media
2016-02-05 16:27:23.1291 1 Info OnAirManager Update: step 8->9 {PresentationId=4507c014-1fca-43bb-b599-bfd79870bb07, PresentationRevision=3444, ServiceItem={Id=bd0575d7-b90a-4b27-b6af-3621f819e7d5}, SlideIndex=0, QuickScreen=None, VideoState=None}
2016-02-05 16:27:23.1291 1 Info VideoPlayer [3] Closing media
2016-02-05 16:27:23.1791 1 Info VideoPlayer [1] Closing media
2016-02-05 16:27:23.2191 1 Info SyncManager Dispose: Cancelling sync manager thread.
2016-02-05 16:27:23.2191 1 Info SyncManager Dispose: Waiting for sync manager thread to terminate.
2016-02-05 16:27:23.2191 22 Info SyncManager Sync manager thread terminated.
2016-02-05 16:27:23.2591 1 Info OnAirManager End presentation {Id=3dbe2342-4013-476c-bdd3-926b54a504d2, PresentationId=4507c014-1fca-43bb-b599-bfd79870bb07, StartTime=02/05/2016 16:14:57, StartingSlideCount=87, Step=9}
2016-02-05 16:27:23.2591 1 Info OnAirManager Cancelled update (another update arrived too soon).
2016-02-05 16:27:23.2591 50 Info WebSyncManager Disconnecting client.
2016-02-05 16:27:23.2591 50 Info WebSyncManager Disconnect.OnSuccess - ClientId=76953d48-a2ef-4ef2-b4b1-a09c6ce7cd7e
2016-02-05 16:27:23.2991 35 Error TouchPointsManager TouchPointsManager failed to upload logs. Will try again in the future.
2016-02-05 16:27:23.2991 35 Error TouchPointsManager System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'ProclaimServices'.
at Logos.Proclaim.Common.TelemetryUtilities.TelemetryClientCallbacks.GetDeviceRegistrationId()
at Logos.TouchPoints.TouchPointsManager.<DoSendAsync>d__2.MoveNext()

Peter June

Hi, Julie, and welcome to the forums. Sometimes when Proclaim crashes it isn't open long enough to generate a log. There is a program called Windows Event Viewer that can show what's happening with Proclaim. Here's how to get the event viewer logs:

1. Press the Windows key + R to bring up the "Run" dialog.
2. Type in "eventvwr" and press enter.
3. In Windows Event Viewer, select "Windows Logs" from the lefthand pane.
4. Select "Application" from the list.
5. In the main pane you may see some errors related to Proclaim. If so, please right click and "Save Selected Events..."
6. Post any relevant .evtx files in this thread by clicking the paper clip icon in your reply.

Proclaim crashing at startup is most commonly related to anti-virus or other third-party software on your computer. Make sure that Proclaim is on the safe list for any AV software you're currently using.