Indexing Hangs at 44%

I'm posting this for a friend of mine for whom I regularly offer Logos phone tech support.
On Logos 6.9 SR-1 Mac, he was having indexing issues so I had him "Rebuild Index". He went to bed with it at 44% and woke up at 44% (computer was set to never sleep). He then erased Logos and then redownloaded it and building the index froze up again at 44%. Any ideas?
Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org
Comments
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I have had similar problems. What computer is he using?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
older (4-5 years) macbook. I'm not sure exactly.
How did you fix it?
Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org0 -
Jacob Hantla said:
older (4-5 years) macbook. I'm not sure exactly.
How did you fix it?
I have a 2011 MacBook. When the warranty expired, I put in an SSD. A couple weeks ago Logos kept reindexing, and to get it to finish I would need to pause it from time to time to prevent it stalling while overheating.
I ran the hardware test and everything passed. The SSD seems to be fine, but now my MacBook is randomly crashing.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Jacob Hantla said:
building the index froze up again at 44%. Any ideas?
Provide logs as per 'bama's signature line for Mac.
Dave
===Windows 11 & Android 13
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after a second delete and reinstall with a restart, indexing went smoothly
Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org0 -
As I posted on another thread related to indexing, there seems to be a pretty nasty bug related to indexing on Mac in the current iteration of L6. I am sure the team is hard at work trying to fix it. Thanks for the hard work! It seems to be a bit hit or miss as to what makes it work, but having to delete and reinstall and restart to fix something is not normal, and hopefully the fix comes soon.
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This appears to be fixed in 6.10 SR2
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