Indexing Hangs at 44%

I'm posting this for a friend of mine for whom I regularly offer Logos phone tech support.

On Logos 6.9 SR-1 Mac, he was having indexing issues so I had him "Rebuild Index". He went to bed with it at 44% and woke up at 44% (computer was set to never sleep). He then erased Logos and then redownloaded it and building the index froze up again at 44%. Any ideas?

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JT (alabama24)

I have had similar problems. What computer is he using?

Jacob Hantla

https://community.logos.com/discussion/comment/806460#Comment_806460

older (4-5 years) macbook. I'm not sure exactly.

How did you fix it?

JT (alabama24)

https://community.logos.com/discussion/comment/806462#Comment_806462

older (4-5 years) macbook. I'm not sure exactly.

How did you fix it?

I have a 2011 MacBook. When the warranty expired, I put in an SSD. A couple weeks ago Logos kept reindexing, and to get it to finish I would need to pause it from time to time to prevent it stalling while overheating.

I ran the hardware test and everything passed. The SSD seems to be fine, but now my MacBook is randomly crashing.

Dave Hooton

building the index froze up again at 44%. Any ideas?

Provide logs as per 'bama's signature line for Mac.

Jacob Hantla

https://community.logos.com/discussion/comment/806478#Comment_806478

after a second delete and reinstall with a restart, indexing went smoothly

Rev. Wayne Paul Barrett

https://community.logos.com/discussion/comment/807812#Comment_807812

As I posted on another thread related to indexing, there seems to be a pretty nasty bug related to indexing on Mac in the current iteration of L6. I am sure the team is hard at work trying to fix it. Thanks for the hard work! It seems to be a bit hit or miss as to what makes it work, but having to delete and reinstall and restart to fix something is not normal, and hopefully the fix comes soon.

Lewis Harper

https://community.logos.com/discussion/comment/808120#Comment_808120

This appears to be fixed in 6.10 SR2