Remote trying to connect while already connected

Robert Ryder

For the last several weeks while I am controlling slides for the sermon via iPad, the technician at our Proclaim computer sees a message pop up in the lower left that I am trying to connect or unable to connect. While that message remains on his screen I cannot advance the slides. If the technician closes this warning box by hitting the x, I have control and can advance the slides again. 

This does not happen at 8:30 - we almost never have problems with Proclaim at 8:30 but it has happened the last 2-3 weeks at our 10:45 service. 

Peter June

Bob, we've heard a similar report before. Closing the warning box should have no impact on the Remote's functionality or connectivity, so it's strange that that behavior is occurring. We're actively developing a new version of the Remote and are shooting to have a beta out in the next few weeks which will hopefully solve the problem.