If you could use the help menu to save your logs and post here, we can take a look to see what is happening
http://support.proclaimonline.com/hc/en-us/articles/203763785-How-do-I-submit-log-files-
I'm having trouble attaching the log file to this post. I keep getting a "refresh page" error. Is there another way to post the log file?
You can contact customer support at support@proclaimonline.com
Mention your forum post and my name: Glenn Gervais and they can forward the log files to try and figure out what was happening
