HDOT wont navigate to the bible book

Great is the Lord
Great is the Lord Member Posts: 1
edited November 20 in Resources Forum

I have been using the Lexham "HDOT" for some time now but always got a problem when I have to navigate to another book.Any idea why it is so.It does not open the new book

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Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 53,403

    Welcome to the forums. I need more specifics but are you navigating to a text that is not present? From the catalogue page "When you order the Lexham High Definition Old Testament, Genesis, Exodus, Leviticus, Numbers, Deuteronomy, Joshua, Judges, Ruth, Isaiah, Jeremiah, and Jonah will immediately download. The remaining volumes will download automatically when they are released on October 10."

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • DMB
    DMB Member Posts: 13,613 ✭✭✭

    Just to clarify, HDOT has 39 books, assuming I counted correctly. They never updated the web page past the first delivery.

    kwabena, possibly your resource is not updated?

    I know the popup links don't open the glossary (which would be nice).

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,403

    Denise - you cheated [:(] using the actual resource rather than the web. [;)] Now we really do need a description or screen shot to see what the problem REALLY is. [8-|]

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Dr. Steven E. Runge (Logos)
    Dr. Steven E. Runge (Logos) Member, Logos Employee Posts: 21

    I am looking into things and will report back. It looks like there are two issues: updating the product page to reflect that the completed dataset shipped in November of 2014, and to determine if there are currently problems downloading the resource if that has not already happened. I was unable to open it on my iPad app, so there may indeed be an issue with the cloud. I'll let you know what I find out.

  • Dr. Steven E. Runge (Logos)
    Dr. Steven E. Runge (Logos) Member, Logos Employee Posts: 21

    Okay, since posting my last post and rechecking my app, the HDOT and all related resources populated and could be opened, which means they are available for download. I'd suggest trying it again and seeing what happens. I'll still verify that there are no cloud-issues. If the database is still incomplete, it might require customer service helping you redownload the resource if the problem is local to your installation. Let me know how the retry goes.