Bug: Changing the background wipes slide data

Mark Barnes

To reproduce:

1. Send a Greek/Hebrew lemma to Proclaim from Logos Bible Software (to do this, right-click on a Word in an English Bible, select the lemma on the context menu, Choose "Visual Copy" and then "Send to Proclaim"). Note that you get a slide with three rows of content.
2. In Proclaim, click on "Background" and choose a new Background Image.

Result:

• The background image is changed, but all content is deleted.

Expected result:

• The background image is changed, but the content stays the same.

Before:

After:

Scott Alexander

Hello Mark, sorry for the delay in reply here. This is technically "by design" though it is a common point of confusion. 

Proclaim Smart Media backgrounds are unique in that they include text fields with position, styling, etc. When you select a new background you are selecting new text fields as well. In your example the blue background does not include the lemma fields, therefore they are not rendered. The text field values are still associated with the service item, switching back to the original background would restore the values on the slide. However, in the Send to Proclaim case switching back to the original background is not really possible, since it came from Logos and is not available directly in Proclaim's Media Browser.

A workaround is to make a customization to one of the text fields (e.g. increase font size 1 pt) prior to changing the background. When text fields are customized they are preserved across a background change. I wonder if we should use this same behavior if the text fields contain text values…  I’ll bring this up internally and see if we can come up with a better story for this.

Thanks for the feedback.