Problem with Song Select

Steve Bayer

76202.Proclaim Logs.zip

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Comments

Peter June

Hi, Steve. What's the error message you're receiving? The steps in this article may resolve the issue.

Steve Bayer

https://community.logos.com/discussion/comment/862511#Comment_862511

It just says token rejected

Steve Bayer

https://community.logos.com/discussion/comment/862511#Comment_862511

It just says token rejected. My CCLI Song Select account is in good standing. The time seems to be fine. I am not sure what the problem is.

Peter June

https://community.logos.com/discussion/comment/864499#Comment_864499

Interestingly I'm not seeing the error in your logs. Could you please upload your current logs once more?

To confirm -- you currently have a paid SongSelect account?

Steve Bayer

https://community.logos.com/discussion/comment/862511#Comment_862511

I am reposting my latest logs via your request. I do have an active account with Song Select. We are paid through January.

8625.Proclaim Logs 11-10.zip

Peter June

https://community.logos.com/discussion/comment/864550#Comment_864550

Thanks, Steve. Could you provide a screenshot of the error you're seeing?

Usually when no error logging appears in Proclaim there is an issue with SongSelect. I would recommend you contact their customer support department to seek a resolution.