I'm getting a new CCLI (Songselect) error within Proclaim on my Mac. I'm unable to get any CCLI lyrics.
5383.Proclaim Logs.zip
Thank you, Bruce, for bringing this error to our attention and we apologize for it. There was an error before with getting the lyrics from CCLI (SongSelect) before, but it was fixed: https://community.logos.com/forums/p/125932/819955.aspx#819955.
For adding the lyrics to Proclaim, please follow the instructions in the article here: http://support.proclaimonline.com/hc/en-us/articles/203918499-How-do-I-export-song-lyrics-from-Song-Select-.
We will look into this and post what we find soon. Thank you, again, Bruce, for reporting it!
Hi Bruce,
Some months ago, CCLI changed the format used for login to the SongSelect accounts. To ensure that you are using the correct login that CCLI has for you, are you able to log into songselect.com? If so, are the same credentials being used for the CCLI login within Proclaim? Thanks for looking into that and let us know what happens!
Apparently the administrator changed the CCLI (Songselect) password and I didn't get the memo. I removed the CCLI conncection in Proclaim and re-entered the correct info and it started working again.
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