Sermon Editor Not Uploading to Cloud in Logos 7 for Mac

I have been noticing an issue with the Sermon Editor/ Cloud update. I first noticed this when I preached a brief sermon; I had updated my main points for a slightly different focus and I created a handout with those points. When I preached the sermon in the cloud had my old main points (I did not catch this and it was both confusing and embarrassing). Since that time I have been very careful to make sure the sermon on my iPad app is the same and I have also been trying to determine what is wrong.
In short, I am able to determine when my sermon is updated to the cloud by looking under Manage Document Sharing for that Sermon document. If the date of that document sharing is not current I keep opening and closing the document, or Editing the Sermon info and saying I am done with the Sermon Info, until the document sharing shows the most recent updates.
Just yesterday I finished a sermon for a midweek prayer service and it was not on the cloud. I went under the menu to look for this update time and that element was missing from the menu though I had an internet connection and I had finished my sermon information, and synced my layout to the cloud.
In this instance I closed my sermon, synced the layout to the cloud, and then re-opened it again. Now it showed the ability to share the document. After a few refreshes my sermon was available on my iPad app.
Is there are particular workflow to get this sermon to update to the cloud? I would say that making updates to a sermon shortly before it is preached is very risky due to this lag that can be undetected.
Mike Woody
Mike Woody
Comments
-
Mike,
Did the app finish syncing before it shut down? It didn't quit suddenly? Can you reproduce this and upload your logs?
0 -
I can try. How do I get logs?
Also, is the expectation you completely exit the program on your Mac? For me, Logos is used more than any other app and it is almost always up.Also, the issue is definitely with my Mac versus my iPad Air2.
Mike Woody
0 -
Michael Woody said:
How do I get logs?
See my signature line.
Michael Woody said:is the expectation you completely exit the program on your Mac?
The process of exiting the program performs a sync. If you WERE closing it, yes, the expectation would be that you completely exit the program. It should not be necessary, however, to exit at all.
Michael Woody said:Also, the issue is definitely with my Mac versus my iPad Air2.
You know this because...? Did you check documents.logos.com?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Michael Woody said:
Also, is the expectation you completely exit the program on your Mac? For me, Logos is used more than any other app and it is almost always up.
Me too :-)
tootle pip
Mike
Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS
0 -
I recently updated to the newest release of Logos and I noticed that the sync to the Cloud is happening regularly and without any manipulation. I will continue to monitor but the recent release seems to have fixed this problem.
Mike Woody
0 -
I do find I need to hit the Sync button (pointed out by Mike Banks, above) but the lag is significantly reduced over what I was seeing before.
Mike Woody
0