[BUG] Media Tool doesn't keep resolution when exporting to PowerPoint

Hello,

For more details see this thread: https://community.logos.com/forums/t/139502.aspx

Essentially, the Media tool does not seem to be honoring the resolution chosen in the drop down menu when exporting to Power Point. When I export images directly to Power Point, they are very low resolution. I have to work around this by first exporting the image as a JPEG, and then inserting it manually into Power Point.

It seems like this is a bug, but perhaps it is currently working as intended. Nevertheless, it would be great if we could get the slides in high resolution from a direct export to Power Point rather than having to do a work around.

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Brandyn Whittington

Hey Ben! Thanks for the report. I'll see if we can recreate the situation and get back to you on the results.

Brandyn Whittington

Ben,

After attempting recreation, I'm not seeing the same results you described in that thread. Please provide the following additional information:

What version of Powerpoint is being used?
What's the resolution of your computer's display?
What's the aspect ratio of the presentation in Powerpoint itself?

The Send to Powerpoint function sends the image in the resolution selected, but then Powerpoint formats it from there to try to fit the screen/resolution, based on what I'm seeing in testing. For instance if I send a 256 x 144 image to Powerpoint with a 16:9 aspect ratio, it's forced to fit the screen and is stretched/blurry, but sending it to Powerpoint as a 1920 x 1080 16:9, it's clear since it fits the monitor's native resolution.

Ben Hein

https://community.logos.com/discussion/comment/890707#Comment_890707

Hi Brandyn,

Thanks for trying to recreate this. Did you see the other thread I linked to? I posted pictures there of what is happening for me. When I send the picture over, it does not fit the screen. It just centers the picture in low resolution in the center of the slide (regardless of resolution chosen in Logos).

Note that I am doing this on a Mac, not on a PC.

My version of Powerpoint is 15.32 for Mac. The resolution of my computer's display is 2880x1800. The aspect ratio of the Powerpoint slide is 16:9.

I'm not sure if resolution has anything to do with it. Like I said in the previous linked thread, when I save the image as a JPEG and then insert it into Powerpoint manually, it is a larger image of a better resolution.

I've attached a picture of the same image in PowerPoint side by side. The smaller image is what happens when I export it to Powerpoint from Logos directly. The larger image is what I get when I insert the image as a JPEG manually. If I try to make the smaller exported image fit to the whole slide, it will distort and become fuzzy.

Bob Soule

https://community.logos.com/discussion/comment/890707#Comment_890707

What version of Powerpoint is being used?

What's the resolution of your computer's display?

What's the aspect ratio of the presentation in Powerpoint itself?

The Send to Powerpoint function sends the image in the resolution selected, but then Powerpoint formats it from there to try to fit the screen/resolution, based on what I'm seeing in testing. For instance if I send a 256 x 144 image to Powerpoint with a 16:9 aspect ratio, it's forced to fit the screen and is stretched/blurry, but sending it to Powerpoint as a 1920 x 1080 16:9, it's clear since it fits the monitor's native resolution.

I see the same thing as Ben has described. When I send an image directly to Powerpoint the image does not fill up a slide where as when I save as 1920 x 1080 image it does fill the slide. So, what we are saying there is a difference in the resulting slide using the two methods described above.

My environment is as follows:

Powerpoint for Mac 2016

27 " Imac 2560 x 1440 resolution

16:9 aspect ratio.

Also, I included a couple of screen shots of the image size as seen in Powerpoint. The smaller one is the image sent directly to Powerpoint.

At any rate, I expected the two images to be the same using the two methods described set at 1920 x 1080.

Brandyn Whittington

Thanks for the additional info you two! I did go through the linked thread in your original post, however I am just not seeing the same activity. We'll keep looking into it and seeing if we can recreate it, so no worries there! I'll update the thread when we have something.

Brandyn Whittington

https://community.logos.com/discussion/comment/890734#Comment_890734

After some trepidation, we were able to recreate this behavior! We'll be writing a case up for this, and thank you again for your reports and your patience with us.

Ben Hein

https://community.logos.com/discussion/comment/891024#Comment_891024

Great! Thank you for working with this.

John Joseph

https://community.logos.com/discussion/comment/891132#Comment_891132

Any progress towards maintain the resolution when "sending to PowerPoint"?