Beta 2 NOT downloading/installing

Damian McGrath

My notebook is still churchning through the installation/ re-indexing process 11 hours later.

To save on my on-peak download allowance, I decided to wait until off-peak time to download Beta 2 for the netbook.

Problem: I start up the netbook. I start Beta 1.

nothing.......

I have restarted Beta 1 several times.... nothing.....

How can we force the install of Beta 2?

Find more posts tagged with

Performance

Comments

George Allakhverdyan

My notebook is still churchning through the installation/ re-indexing process 11 hours later.

To save on my on-peak download allowance, I decided to wait until off-peak time to download Beta 2 for the netbook.

Problem: I start up the netbook. I start Beta 1.

nothing.......

I have restarted Beta 1 several times.... nothing.....

How can we force the install of Beta 2?

Can you post your indexer and Logos4.log here from the netbook? Can you confirm you have not yet upgraded to Beta 2 already? In Logos, go to the help menu and click about, it should say Beta 1 if you haven't. If you can confirm this I will provide you with our Beta 2 direct link, however it would be nice to know exactly why auto-updates aren't working for you.

Damian McGrath

Thanks for the response George.

I had most definitely not updated to Beta 2 - I hadn't turned the computer on.

Anyway, after about 10 closes and restarts - leaving the program running each time for 5 minutes or more, it finally started the download.

I think that it's too late now for the log files.

Mike Breen

I can't get the Beta 2 at all, and have confirmed that I am running Beta 1. I am not having any technical issues, and have now restarted 4.0 several times.

Simon’s Brother

After the issues i posted http://community.logos.com/forums/p/1342/10659.aspx#10659 I am still on beta 1 and I am not getting beta 2. Note no option in settings to control internet connection confirming this is still beta 1.

Log files: 4477.Logos4.zip

George Allakhverdyan

Hi Andrew, try following this direct link to Beta 2:

http://downloads.logos.com/LBS4/LDLS4Installer/Logos4Setup.exe

Let's see if we can figure out your updater locking problem for beta3 upgrade.

Simon’s Brother

Hi Andrew, try following this direct link to Beta 2:

http://downloads.logos.com/LBS4/LDLS4Installer/Logos4Setup.exe

Let's see if we can figure out your updater locking problem for beta3 upgrade.

Ok have run setup George, didn't appear to download anything and completed fairly quickly...possibly the 25MB of data did download last time but after lock up issue for alll intent purposes L4 thought the upgrade had been done since it had completed the download and so the process to complete the install did not kick in....I'll let Bradley, Jacob and co ponder those issues between now and beta 3....

Its now doing another re-index. I've attached logs files as they stand right now just in case the reveal any clues after beta 2 install finally completed.

Log Files: 4300.Logos4Indexer.zip (Note depsite name both logs are included.

Simon’s Brother

Hi Andrew, try following this direct link to Beta 2:

http://downloads.logos.com/LBS4/LDLS4Installer/Logos4Setup.exe

Let's see if we can figure out your updater locking problem for beta3 upgrade.

Ok have run setup George, didn't appear to download anything and completed fairly quickly...possibly the 25MB of data did download last time but after lock up issue for alll intent purposes L4 thought the upgrade had been done since it had completed the download and so the process to complete the install did not kick in....I'll let Bradley, Jacob and co ponder those issues between now and beta 3....

Its now doing another re-index. I've attached logs files as they stand right now just in case the reveal any clues after beta 2 install finally completed.

Log Files: 4300.Logos4Indexer.zip (Note depsite name both logs are included.

Ok I am now getting a 942MB update.. hopefully that include the timelines and infographics I was missing from beta1....

George Somsel

My notebook is still churchning through the installation/ re-indexing process 11 hours later.

To save on my on-peak download allowance, I decided to wait until off-peak time to download Beta 2 for the netbook.

Problem: I start up the netbook. I start Beta 1.

nothing.......

I have restarted Beta 1 several times.... nothing.....

How can we force the install of Beta 2?

I apparently downloaded and installed beta 2 since the Greek morph now works. My problem is remotely similar to Damian's in that 2 days later it is still supposedly downloading. This creates quite a drag on the system as evidenced by the intermittent buffering of my stream of classical music. Surely the download should have been completed long ago.

George Allakhverdyan

My notebook is still churchning through the installation/ re-indexing process 11 hours later.

To save on my on-peak download allowance, I decided to wait until off-peak time to download Beta 2 for the netbook.

Problem: I start up the netbook. I start Beta 1.

nothing.......

I have restarted Beta 1 several times.... nothing.....

How can we force the install of Beta 2?

I apparently downloaded and installed beta 2 since the Greek morph now works. My problem is remotely similar to Damian's in that 2 days later it is still supposedly downloading. This creates quite a drag on the system as evidenced by the intermittent buffering of my stream of classical music. Surely the download should have been completed long ago.

What does the tooltip say on the Logos icon in the task-bar?

George Somsel

I apparently downloaded and installed beta 2 since the Greek morph now works. My problem is remotely similar to Damian's in that 2 days later it is still supposedly downloading. This creates quite a drag on the system as evidenced by the intermittent buffering of my stream of classical music. Surely the download should have been completed long ago.

What does the tooltip say on the Logos icon in the task-bar?

It says, "Logos Bible Software is downloading updates (8% of 603.9 MB)"

BTW: How does one know with certainty which flavor one has? I don't see an "About" which lists the version.

George Allakhverdyan

BTW: How does one know with certainty which flavor one has? I don't see an "About" which lists the version.

If you get into Logos4 you can click the help button, which is the '?' button to the right of Layouts button, and click on About. Has it said 8% for 2 days?? Is it using any CPU in task manager? That is very strange for it not to do anything for 2 days, if that is the case, please close Logos4, and you may end the indexer with task manager, however save the logs before relaunching Logos4.

Mike Breen

After I posted I noticed that if I right-clicked on the Logos icon in the tray that it had an install feature, which worked fine. Actual upgrade time was less than an hour on both my machines.