[BUG] Rebuild Index does nothing

I purchased and downloaded some additional resources but the indexing did not start. When I manually used the comment "Rebuild Index", still nothing happened. Here is the log:

0045.LogosLogs.eberlein.20170411-135230.zip

Do I have to delete the folder with the index to convince Logos to start reindexing?

PS: Rebooting my Mac did not help either.

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Comments

Dave Hooton

The Indexer is not starting for some reason. Someone more knowledgeable should come along and help you

Note: moving to Desktop Beta forum as this is a beta version

Armin

How bad / dangerous would it be for me to delete the index folder?

Armin

I tried it out: I deleted the Index folder and restarted Logos. Although the folder gets re-created, the indexer does not start, even with the "Rebuild index" command. Also reinstalling Logos on my Mac did not help. [:(]

Andrew Batishko

Thanks for the report. This is a bug on Mac with starting up the indexer. It should be fixed in next week's beta release.

Armin

Thanks, Andrew, for your reply. I tried to go back to the last stable version but it won't let me due to incompatibility. Is there a way for me to install an earlier beta version? Right now, no search shows any results.

Ryan Gano (Logos)

Thanks, Andrew, for your reply. I tried to go back to the last stable version but it won't let me due to incompatibility. Is there a way for me to install an earlier beta version? Right now, no search shows any results.

Armin,

There is not an easy way to get back to an earlier build. I'll reach out to you directly via email about this issue.

Ryan

Armin

Excellent! Many thanks for your great service.

Michael McLane

I just discovered that I have this bug also. However, all my searching seemed to be going fine the last couple of days. Then, today, I get no results in my searches. Friday is a bad day to figure this out. Oh, well. My index files are only a couple of MB's. I did get some new resources yesterday and today.

I hope that beta comes out soon.

Ryan Gano (Logos)

This is the installer link I sent to Armin earlier this week. It has fixed his installer issue and should correct the issue for other users as well.

NOTE: Because this build went through limited testing I recommend that you wait for the official beta (expected early next week). However, if you've lost your search capabilities and really need them before next week you can install this build.

http://downloads.logoscdn.com/LBS7/InstallerLatestBuild/7.6.0.0017/LogosMac.dmg

Ryan

Michael McLane

Update: I have this on two machines, both running the beta. Though I think I installed the beta on Monday and I was doing searches and WS, etc all week. Everything was fine until this morning. I did have some pre-pubs download overnight and bought something this morning. That is when I noticed the indexer was not working. It seems like it deleted the old index. Bible index too.

Michael McLane

NOTE: Because this build went through limited testing I recommend that you wait for the official beta (expected early next week). However, if you've lost your search capabilities and really need them before next week you can install this build.

Thanks, I will give it a shot on one installation. Much appreciated!

HansK

This is the installer link I sent to Armin earlier this week. It has fixed his installer issue and should correct the issue for other users as well.

Thanks Ryan, this build worked for me.

Philana R. Crouch

This issue with the indexer should now be fixed with 7.6 Beta 4 (7.6.0.0020).

Jonathan Burke

I installed this beta version to try and fix the indexing issue I was having with the main build (the rebuild index command wasn't working either). Unfortunately it hasn't solved the issue; the index is still stalling at about 57%.

Jonathan Burke

I ran it again and it stopped at 57% again. Here are the last lines of the index log.

2017-04-23 23:03:40.1654 19 Info WindowsIndexerProgress 7,774 of 7,994 resources indexed; current phase progress is 57.0%
2017-04-23 23:03:41.1118 19 Info WindowsIndexerProgress 7,775 of 7,994 resources indexed; current phase progress is 57.0%
2017-04-23 23:03:53.8868 19 Warn LogosResourceIndexer Ignored 2 invalid references for 'pseud' in LLS:ZIBBCNT04 (out of 107 total; 1%).
2017-04-23 23:03:53.8908 19 Warn LogosResourceIndexer Ignored 1 invalid reference for 'af' in LLS:ZIBBCNT04 (out of 40 total; 2%).
2017-04-23 23:03:53.8963 19 Warn LogosResourceIndexer Ignored 4 invalid references for 'josw' in LLS:ZIBBCNT04 (out of 52 total; 7%).
2017-04-23 23:03:53.9013 19 Warn LogosResourceIndexer Ignored 1 invalid reference for 'justinmartyr' in LLS:ZIBBCNT04 (out of 3 total; 33%).
2017-04-23 23:03:53.9048 19 Warn LogosResourceIndexer Ignored 5 invalid references for 'josl' in LLS:ZIBBCNT04 (out of 59 total; 8%).

Here are the last lines of the Logos.log.

2017-04-23 21:54:54.6812 11 Info ResourceCollectionManager (Timed) Updating collection cache.
2017-04-23 21:54:54.8252 11 Info ResourceCollectionManager (140ms) Updating collection cache.
2017-04-23 21:57:46.5247 1 Info LDLS4.AppModel App is now idle.
2017-04-23 23:08:26.5636 1 Info MainWindow MainWindow activated.
2017-04-23 23:08:26.5796 1 Info LDLS4.AppModel App is no longer idle.
2017-04-23 23:08:26.5866 21 Info SyncManager Requesting sync on all sync clients
2017-04-23 23:08:26.7777 21 Info SyncManager Finished requesting sync on all sync clients.
2017-04-23 23:13:26.5797 1 Info LDLS4.AppModel App is now idle.

There was no entry in the error log.

Dave Hooton

I ran it again and it stopped at 57% again. Here are the last lines of the index log.

I'd like the full indexer log file. Compress/zip it and upload using the paperclip icon. How much free disk space have you got?

Philana R. Crouch

I ran it again and it stopped at 57% again. Here are the last lines of the index log.

2017-04-23 23:03:40.1654 19 Info WindowsIndexerProgress 7,774 of 7,994 resources indexed; current phase progress is 57.0%
2017-04-23 23:03:41.1118 19 Info WindowsIndexerProgress 7,775 of 7,994 resources indexed; current phase progress is 57.0%
2017-04-23 23:03:53.8868 19 Warn LogosResourceIndexer Ignored 2 invalid references for 'pseud' in LLS:ZIBBCNT04 (out of 107 total; 1%).
2017-04-23 23:03:53.8908 19 Warn LogosResourceIndexer Ignored 1 invalid reference for 'af' in LLS:ZIBBCNT04 (out of 40 total; 2%).
2017-04-23 23:03:53.8963 19 Warn LogosResourceIndexer Ignored 4 invalid references for 'josw' in LLS:ZIBBCNT04 (out of 52 total; 7%).
2017-04-23 23:03:53.9013 19 Warn LogosResourceIndexer Ignored 1 invalid reference for 'justinmartyr' in LLS:ZIBBCNT04 (out of 3 total; 33%).
2017-04-23 23:03:53.9048 19 Warn LogosResourceIndexer Ignored 5 invalid references for 'josl' in LLS:ZIBBCNT04 (out of 59 total; 8%).

Here are the last lines of the Logos.log.

2017-04-23 21:54:54.6812 11 Info ResourceCollectionManager (Timed) Updating collection cache.
2017-04-23 21:54:54.8252 11 Info ResourceCollectionManager (140ms) Updating collection cache.
2017-04-23 21:57:46.5247 1 Info LDLS4.AppModel App is now idle.
2017-04-23 23:08:26.5636 1 Info MainWindow MainWindow activated.
2017-04-23 23:08:26.5796 1 Info LDLS4.AppModel App is no longer idle.
2017-04-23 23:08:26.5866 21 Info SyncManager Requesting sync on all sync clients
2017-04-23 23:08:26.7777 21 Info SyncManager Finished requesting sync on all sync clients.
2017-04-23 23:13:26.5797 1 Info LDLS4.AppModel App is now idle.

There was no entry in the error log.

Jonathan,

Can you try the new version released today? It's 7.6 RC-1 (7.6.0.0024).