CRASH: Please Help

John Fugh, Jr.

I am now having a continuous crash with L4cB4.  Logs are posted below.  When I start L4, I scroll down my ESV Bible and it crashes.  Never happened before and just started.  Recreated it three times.

 

Thanks!

 

John

 

2148.Logos4Crash.txt

John Fugh, Jr.

Here's some more details.  Only happens in ESV.  I can either page down or arrow down and after a few pages it crashes.  I tried the NIV and it didn't crash.  Specifically, I am working in Eph 3-4.  Any help would be greatly appreaciated.

 

Thanks!

John

Dave Hooton

John,

Can you provide steps to recreate the crash? Does it happen only with ESV or with any resource in the same tab?

EDIT: what Display/interlinear options have you set?

Please enable permanent logging - Diagnostic Logging and upload the logs and crash text.

John Fugh, Jr.

https://community.logos.com/discussion/comment/119760#Comment_119760

Hi Dave,

Thanks.  I think I figured it out.  It is still a problem, but I have narrowed it down to a visual filter that I had on in my text.  I singled out each one until the I found the one that was causing the problem and deleted it.  I am not sure why it has occurred all of the sudden.  I have been working with this visual filter for months without any issues.

 

Thanks!

 

john

Dave Hooton

https://community.logos.com/discussion/comment/119763#Comment_119763

Can you provide details of the VF. We can then see if the problem is reproducible in our resources.

John Fugh, Jr.

https://community.logos.com/discussion/comment/119796#Comment_119796

Dave Hooton said:

Can you provide details of the VF. We can then see if the problem is reproducible in our resources.

 

I had a VF that marked occurrences of the greek δε in Ephesians.  In the same VF, marked και.  It was a VF that I kept for these two words and would just change the range when I went to another book of the Bible.  It was on the ESV using the Logos Greek Morphology.  I hope this helps.  Thanks!

 

j

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/119797#Comment_119797

John Fugh, Jr. said:

Dave Hooton said:

Can you provide details of the VF. We can then see if the problem is reproducible in our resources.

I had a VF that marked occurrences of the greek δε in Ephesians.  In the same VF, marked και.  It was a VF that I kept for these two words and would just change the range when I went to another book of the Bible.  It was on the ESV using the Logos Greek Morphology.  I hope this helps.  Thanks!

The crash is probably related to the style of the visual filter; can you give details of the specific highlighting that is applied by this VF? A screenshot would also be really helpful.

Update: I have reproduced this problem; you do not need to give any further details/screenshots.